Back

Audi Lehi

Lehi, UT

4.6
396 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
Contact Dealership

3455 Digital Dr

Lehi, UT

84043

Directions

By Type

Showing 396 reviews

September 02, 2024

Jason was knowledgeable and when he didn’t he would ask. I was very happy that you had the style and color on the lot. More

by MARYCOWANKLEIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Temple
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

September 02, 2024

Ray my service rep was very attentive and helpful. There was minimal wait for the rental car and he also recommended somewhere to get lunch. More

by kaymcknj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sunne Couvrette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

September 01, 2024

Clean, work completed on time, estimate provided, liner was available for our use, helpful service proveder More

by sambo932
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axson Kabwere
Sep 10, 2024 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

September 01, 2024

They did a great job and were very professional. I wanted to wait there during the service as I told them when scheduling. But they said it would be three hours. So I had to Uber back and forth whic More

by juliewthomson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

Axson always has a smile on her face, is super helpful with arranging Ubers and explaining car issues, and represents Audi in an extraordinary positive way! More

by JARENDMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axson Kabwere
Sep 10, 2024 -

Audi Lehi responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

August 30, 2024

Everyone is friendly and helpful. The waiting area is nice and the snacks are appreciated! I came in for an oil change and waited for my car. I was happy it only took 90 minutes. I l More

by lizwindsor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addie Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caden
Sep 10, 2024 -

Audi Lehi responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

August 29, 2024

Two hours and twenty minutes for an oil change. Not acceptable and I was 10 minutes early for my appointment b More

by Brent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know
Aug 29, 2024 -

Audi Lehi responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Simon Millican, Service Manager simonm@kengarff.com

August 28, 2024

Jason was knowledgeable and could help with everything I needed. Dealership was clean and professional. Slow turn-around time to get the car ready, but they did detail if well. More

by Jonah Wilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Temple
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

Friendly and helpful in every way. Made the process easy. Worked out all paperwork for this out of State customer. More

by wthamilton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gio Guiulfo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivo Alexandrov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Ales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Audi Lehi responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

August 25, 2024

Excellent service and communication. They took a lot of time to explain what my car needed. The service was quick. More

by Erics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Audi Lehi responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

...
29
...