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Audi Lehi
Lehi, UT
395 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 396 reviews
May 08, 2025
I always pre-schedule my service with Rich Dahl. He makes sure I have a loaner car, and that all the details are taken care of before I arrive. My quick In-N-Out service is important to me. And Rich He makes sure I have a loaner car, and that all the details are taken care of before I arrive. My quick In-N-Out service is important to me. And Rich always does a fantastic job keeping me updated on the repairs More
by Cary9
Verified CustomerEmployees Worked With
Rich Dahl
May 07, 2025
Very solid for the buying and services experiences. Same employees over years in most cases. Same employees over years in most cases. More
by BTERRY1020
Employees Worked With
May 06, 2025
The repair agents we dealt with were fine and provided all information needed for me to make a decision. However, I was not happy with the report that Audi could not fix the sensor on my transmission whic all information needed for me to make a decision. However, I was not happy with the report that Audi could not fix the sensor on my transmission which is causing transmission alert messages to come on my dashboard. The only thing you say you can do is put in a new transmission which is a $20,000 cost, which is ridiculous when only the sensor needs to be repaired and the transmission itself is fine. So while I'm not happy with the decision by Audi, the agents were fine to deal with. I'm just going to sell my Audi and go buy a Lexus! More
by Lanaschutz2019
May 05, 2025
I have been using the dealership for maintenance on an Audi Q7 and have appreciated their top rate service. This experience led me to purchase this new Q7 from them. I found the purchase experience to be Audi Q7 and have appreciated their top rate service. This experience led me to purchase this new Q7 from them. I found the purchase experience to be extremely easy and pleasant and appreciated the sales Rep Caden and his efforts, he has a very good way with people and a good knowledge of your product. More
by theirishman70
May 05, 2025
Great experience! ! Great salesperson. Quick and simple sales process. Happy to give high praise for this experience. ! Great salesperson. Quick and simple sales process. Happy to give high praise for this experience. More
by CAPTRAILER
May 05, 2025
Was excellent The Premium Audi package was much better, with multiple inspections on my vehicle, overall less money spent and better work quality with multiple inspections on my vehicle, overall less money spent and better work quality More
by Ronald
Employees Worked With
Premium package
May 03, 2025
Great customer service. Pleasure to do business with Michael. I would recommend this dealership to friends Pleasure to do business with Michael. I would recommend this dealership to friends More
by FRANKBWILLE
May 01, 2025
Great communication. One of the best and easiest car buying experiences I have ever had. Wes was patient and helpful. One of the best and easiest car buying experiences I have ever had. Wes was patient and helpful. More
by msondermann
Employees Worked With
April 30, 2025
Rich was great and very communicative. Did an outstanding job. Would absolutely work with him again in the future! Very nice service department that strives to be outstanding. Did an outstanding job. Would absolutely work with him again in the future! Very nice service department that strives to be outstanding. More
by Zealous_one
April 30, 2025
Allie is my go to service writer at Audi in Lehi. She’s always in a great mood. Happy to see me and takes extra special care of my Q8. I’ve learned to trust when she says something needs to be done t She’s always in a great mood. Happy to see me and takes extra special care of my Q8. I’ve learned to trust when she says something needs to be done to get it done and she hasn’t taken advantage of my trust. More
by raylandry
Employees Worked With
