Audi Lynbrook

Came in to get into a new lease. Worked with Alex. He was very patient and knowledgeable and even after the process was completed and I took my car home he made sure to follow Ho with me and made himself ava very patient and knowledgeable and even after the process was completed and I took my car home he made sure to follow Ho with me and made himself available if I had any questions. It was a pleasure working with Falysha as well. She was able to help me get where I needed to be payment wise. I cannot recommend Audi Lynbrook enough! I’d give 10 stars if I could. More

Attention: Audi Lynbrook Sales Manager- Michael Molite. Once again it all depends on who you deal with! I have to say, after my husband conversation with you today and the overall treatment r Molite. Once again it all depends on who you deal with! I have to say, after my husband conversation with you today and the overall treatment received regarding issues with the vehicle purchased from your esteemed dealership, I am left me no other recourse than to expose your dealership as a FRAUD, in my eyes, to whoever will listen! Starting with the BBB! In the past 6 years as an AUDI OWNER, you truly have given me the absolute 100% worst experience ever! You were very rude, that's not the way to speak to a customer, you are the manager, the face of Audi! Do they know how you are treating their customers? You belittle my friend on where he was working "none of your business", the way they speak "what is wrong calling you you "Bro" in a conversation? After being on the phone with you for over 30 min! I'm sure you were called far worse in your life! And you gave out personal information to a caller without verifying who they were?! Down to the address on file?! Then have the nerve nerve tell us that we were breaking the law as we received the sale transaction for the car! When told that you were not professional, you call out my husband telling him that he was unprofessional because he was calling you in his lunch break! You stated that you could hear people ordering food?! Seriously? for the price that an AUDI cost we can call your from wherever we want "BRO"! What kind of business is this! When we simply called to help a friend to figure out why a car that you sold has its entire computer system down in less than 2 months! He is a kid, his 1st car and you gus were giving him the run around!! You response, the car was fine when we sold it to you! I'm sure that not how you treat the customers that looks like you!! I'm pretty sure! you do not deserve to be in this position at all, I essentially other employees such as Andrew my service guy! you do not know how to interact with customers the you shouldn't be a manager ! On this note going to BBB! Shouldn't do you top much harm as you stated "You do not care!" More

Just bought my second Vehicle at Audi lynbrook, and couldn’t have been more pleased. Jason chance is a pleasure to work with and extremely professional. The whole buy process was easy and wrapped up in couldn’t have been more pleased. Jason chance is a pleasure to work with and extremely professional. The whole buy process was easy and wrapped up in 2 hours. Would definitely recommend this dealership and their team. More

Wanted car for almost two weeks and made many phone calls and inquiries until the day I was supposed to show up it magically disappeared and was sold......big thank you to Katie and Ronelle for stringing me and inquiries until the day I was supposed to show up it magically disappeared and was sold......big thank you to Katie and Ronelle for stringing me along just long enough for someone else to buy it!!! Same deal as many many others on here the old bait and switch!!! More

BAIT AND SWITCH. BUYER BEWARE. Drove from over an hour BAIT AND SWITCH. BUYER BEWARE. Drove from over an hour away to find out the car was "sold" less than 24 hours ago. I had been in touch with the deal BAIT AND SWITCH. BUYER BEWARE. Drove from over an hour away to find out the car was "sold" less than 24 hours ago. I had been in touch with the dealership the morning of and had an appointment scheduled, and they did not tell us that the car had been sold..... before driving an hour and a half to see the car. We test drove a similar car. They tried to tack on a $1895 fee for "reconditioning". However the car needed further work and the dealership was unwilling, and the car was "As is". On top of that, a $695 administration fee. Misleading, lack of communication, and no respect for the customer's time. Alex was very nice, but inexperienced. DO NOT WASTE YOUR TIME WITH THIS DEALERSHIP. More

Worst place ever to take your car. save your money and time because they really don’t care about customer satisfaction at all.service advisor SUE have no knowledge about cars at all she kept telling me to time because they really don’t care about customer satisfaction at all.service advisor SUE have no knowledge about cars at all she kept telling me to take my car elsewhere whenever I asked her questions about my car.poor communication kept my car for 3 days with no solution had to take my car to a different shop.manager ELIANA is the worst very unprofessional rude with nasty attitude. She really didn’t care as a customer what I had to say and didn’t want my business. More

This was the worst car buying experience I ever had. They have no respect for your time. They tack on lots of dealer fees and charge outrageous interest on the financing that you have to do through t They have no respect for your time. They tack on lots of dealer fees and charge outrageous interest on the financing that you have to do through them or they tack on thousands to the negotiated price. They do not stand by their products . Once they have your money they are done with you. Buyer BEWARE! Go to ANY other dealer, they have no integrity. More