
Audi Lynbrook
Lynbrook, NY
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1,270 Reviews of Audi Lynbrook
I just purchased my new car from Jen Dicola at Audi I just purchased my new car from Jen Dicola at Audi Lynbrook. The service at this dealership is absolutely exceptional. I have purchased several car I just purchased my new car from Jen Dicola at Audi Lynbrook. The service at this dealership is absolutely exceptional. I have purchased several cars from Jen and will continue to always return to Jen!! She always takes care of me. She listens and is super attentive. Great experience always with her and the dealership!!! More
There was absolutely no communication from service about my car. I had to call to check progress only to find my car had been ready for two days. At pick up a new problem was discovered and once again zero my car. I had to call to check progress only to find my car had been ready for two days. At pick up a new problem was discovered and once again zero communication. My car is still there 2 weeks later! The original issue was a leak that caused water to accumulate on inside windshield and a recall. The leak ended up damaging back up camera. I have been lied to by service. The part was there and I understood delay in fixing due to snow storm and lack of workers. I was promised car for Friday and told part not there. A manager admitted they dropped the ball. More
Would never purchase a car here again. Was warned but didn’t listen. Preowned manager was awful,rude and unprofessional. Salesperson was the only reason I stayed there but will not return. didn’t listen. Preowned manager was awful,rude and unprofessional. Salesperson was the only reason I stayed there but will not return. More
Incredible car and buying experience. Our sales representative Phil was friendly, professional, thorough and knowledgeable. I highly recommend you check Audi Lynbrook out if you are in the market f representative Phil was friendly, professional, thorough and knowledgeable. I highly recommend you check Audi Lynbrook out if you are in the market for a great deal! More
Walked in off the street one day knowing nothing about the Audi line. Was introduced to my sales person, Gustavo Moreno, and I could not have had a better experience. He was knowledgeable and informative, the Audi line. Was introduced to my sales person, Gustavo Moreno, and I could not have had a better experience. He was knowledgeable and informative, and put no pressure on me whatsoever. I ended up leasing a new car and I would gladly recommend Gustavo. More
AVOID DOING BUSINESS HERE AT ALL COST. My partner and I AVOID DOING BUSINESS HERE AT ALL COST. My partner and I bought a car from this dealership and it was not a positive experience. The lack of transp AVOID DOING BUSINESS HERE AT ALL COST. My partner and I bought a car from this dealership and it was not a positive experience. The lack of transparency is unnerving. The complete disconnect of communication between departments is completely unacceptable. There are tons of dealerships on sunrise highway. Drive past this one. We went to see a car and it wasn't drive-able and when it was turned on it smelt like rotten eggs. Our salesman showed us a few other options and landed on a nice, used Ford SUV. We were told they would match the APR on the pre-approved loan we came in with but they didn't. When we arrived to pick up the car are our agreed upon time it wasn't ready. A part needed to come in at a later date to be installed and no one felt it was important to let us know? the day we left a deposit on the car and the day we came to pick it up were 6 days a part. They had a full working week to alert us and no one did. So when we arrived to drive off the lot it was very frustrating that we weren't told ahead of time that they would need more time to prep the vehicle. We waited four hours because our salesman had to drive to another mechanic to get us a temporary piece so we had a way home (as we were dropped off and left stranded if we couldn't drive away with the car). Fast forward a full working week and weekend, my partner had to go back to have the new piece to be installed. We were told by our salesman that he would confirm when the part was in the dealership and never did so we followed up. He confirmed it's there. My partner arrives early the next day to find out that he needed an appointment to get the car serviced, which was never mentioned when the issue was first brought up. He is currently waiting there and it's now hitting hour 4 and he has to use PTO for work because this wasn't complete in a timely manner. Horrific, just don't do it to yourself. More
My 2020 Excellent Experience with Jennifer DiCola I have had the pleasure to work with an excellent salesperson Jennifer DiCola from Audi in Lynbrook over the phone and in person when it was time to I have had the pleasure to work with an excellent salesperson Jennifer DiCola from Audi in Lynbrook over the phone and in person when it was time to change my Audi Q5 2017 to a new Q5 2020. She was very efficient, knowledgeable, professional and made it a wonderful experience in helping me close my lease yesterday 07/30/2020. I will in a heartbeat recommend Jennifer to my family and friends. More
Gustavo Moreno, The Professional Salesman Recently I purchased an Audi A6 at Audi Lynbrook. What was particular about this experience was the patience, enthusiasm for the Brand, and the overal Recently I purchased an Audi A6 at Audi Lynbrook. What was particular about this experience was the patience, enthusiasm for the Brand, and the overall professionalism of a salesman named Gustavo Moreno. Initially, I was inclined to purchase an Audi A4. However, a week passed by and my preference changed to the Audi A5. I met again with Gustavo and informed of my change of mind. Gustavo was all set to write up the deal when I asked to test drive the Audi A6. Without revealing any angst, Gustavo made it happen. Two weeks later, I purchased the Audi A6. This deal came to be because of Gustavo's knowledge of the vehicle and the Audi Brand. He is a very good teacher and does a fantastic job of explaining all of the new technology in the various vehicles I was considering. More
I received the most excellent service from Rennoy Moore the salesperson at your dealer . He was efficient , knowledgeable and pleasant . He made the experience of purchasing my Audi Q3 wonderful . I will the salesperson at your dealer . He was efficient , knowledgeable and pleasant . He made the experience of purchasing my Audi Q3 wonderful . I will definitely recommend him to friends who may be considering purchasing an Audi Jackie Rogers More
Went to audi lynbrook to see the new 2020's and met with Phill Pabon. He was knowledgeable, patient and just a great guy! I highly recommend him and his team! Phill Pabon. He was knowledgeable, patient and just a great guy! I highly recommend him and his team! More