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Audi Lynbrook

Lynbrook, NY

4.9
1,270 Reviews

855 Sunrise Highway

Lynbrook, NY

11563

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1,270 Reviews of Audi Lynbrook

December 31, 2020

I just purchased my new car from Jen Dicola at Audi I just purchased my new car from Jen Dicola at Audi Lynbrook. The service at this dealership is absolutely exceptional. I have purchased several car More

by Jayflush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Dicola
Dec 31, 2020 -

Audi Lynbrook responded

Thank you so much for being an Audi Lynbrook customer! We're delighted to hear that Jen continues to earn your loyal business as well as your five-star rating and we hope you're enjoying the new vehicle so far. Take care and we'll see you for the next one!

December 20, 2020

There was absolutely no communication from service about my car. I had to call to check progress only to find my car had been ready for two days. At pick up a new problem was discovered and once again zero More

by Nancy.jeuda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No idea of full names
Dec 22, 2020 -

Audi Lynbrook responded

Hi Nancy, we're sorry to hear we didn't earn your 5-stars, during your recent service appointment. We appreciate your feedback and hope to work with you on correcting our issues. Thanks, Eliana Giraldo - Service Manager - 516-837-5300

Dec 22, 2020 -

Nancy.jeuda responded

Thank you for responding Eliana. Once you took over the repairs on my car, the communication has been superb. I feel more confident that once I have my car back it will be repaired correctly. I will happily enter a new review regarding your performance at that time.

December 15, 2020

Would never purchase a car here again. Was warned but didn’t listen. Preowned manager was awful,rude and unprofessional. Salesperson was the only reason I stayed there but will not return. More

by Smfox628
Recommend Dealer
No
Employees Worked With
Sandra Bedoya
Dec 22, 2020 -

Audi Lynbrook responded

I'm disappointed to see that we fell short of our high expectations during your visit. If you're willing, I would like to get some more details about your experience so that we can address the situation appropriately with our team. Could you please give me a call at your earliest convenience? Thank you, Saheed Alabi - General Manager - 516-837-5300

Dec 22, 2020 -

Smfox628 responded

Sorry but no intention on following up with this. Asia (salesperson) was the only reason I stayed. I saw an add for the vehicle earlier in the day. When I went back in there it wasn’t the same price and I was told to come in that day and they would honor it. No one told me that I would have to take the car home that day which I was not prepared to do. The Preowned manager told me the ad was last weeks price. This was not true and he told me he posted them himself. He was rude and obnoxious and I wouldnt return. My nephew lives in the area and has 2 Audi’s but wouldn’t buy them there either. Lesson learned

October 17, 2020

Incredible car and buying experience. Our sales representative Phil was friendly, professional, thorough and knowledgeable. I highly recommend you check Audi Lynbrook out if you are in the market f More

by Jbcltnc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Pabon
September 30, 2020

Walked in off the street one day knowing nothing about the Audi line. Was introduced to my sales person, Gustavo Moreno, and I could not have had a better experience. He was knowledgeable and informative, More

by dag
Recommend Dealer
Yes
Employees Worked With
Gustavo Moreno
September 16, 2020

AVOID DOING BUSINESS HERE AT ALL COST. My partner and I AVOID DOING BUSINESS HERE AT ALL COST. My partner and I bought a car from this dealership and it was not a positive experience. The lack of transp More

by MelissaC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sandra Bedoya
July 31, 2020

My 2020 Excellent Experience with Jennifer DiCola I have had the pleasure to work with an excellent salesperson Jennifer DiCola from Audi in Lynbrook over the phone and in person when it was time to More

by Binotte1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Dicola
July 26, 2020

Gustavo Moreno, The Professional Salesman Recently I purchased an Audi A6 at Audi Lynbrook. What was particular about this experience was the patience, enthusiasm for the Brand, and the overal More

by Producer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Moreno
June 30, 2020

I received the most excellent service from Rennoy Moore the salesperson at your dealer . He was efficient , knowledgeable and pleasant . He made the experience of purchasing my Audi Q3 wonderful . I will More

by Jackie774
Recommend Dealer
Yes
Employees Worked With
Rennoy Moore
March 17, 2020

Went to audi lynbrook to see the new 2020's and met with Phill Pabon. He was knowledgeable, patient and just a great guy! I highly recommend him and his team! More

by Krow123hill1
Recommend Dealer
Yes
Employees Worked With
Phill pabon
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