Audi Lynbrook

AVOID DOING BUSINESS HERE AT ALL COST. My partner and I AVOID DOING BUSINESS HERE AT ALL COST. My partner and I bought a car from this dealership and it was not a positive experience. The lack of transp AVOID DOING BUSINESS HERE AT ALL COST. My partner and I bought a car from this dealership and it was not a positive experience. The lack of transparency is unnerving. The complete disconnect of communication between departments is completely unacceptable. There are tons of dealerships on sunrise highway. Drive past this one. We went to see a car and it wasn't drive-able and when it was turned on it smelt like rotten eggs. Our salesman showed us a few other options and landed on a nice, used Ford SUV. We were told they would match the APR on the pre-approved loan we came in with but they didn't. When we arrived to pick up the car are our agreed upon time it wasn't ready. A part needed to come in at a later date to be installed and no one felt it was important to let us know? the day we left a deposit on the car and the day we came to pick it up were 6 days a part. They had a full working week to alert us and no one did. So when we arrived to drive off the lot it was very frustrating that we weren't told ahead of time that they would need more time to prep the vehicle. We waited four hours because our salesman had to drive to another mechanic to get us a temporary piece so we had a way home (as we were dropped off and left stranded if we couldn't drive away with the car). Fast forward a full working week and weekend, my partner had to go back to have the new piece to be installed. We were told by our salesman that he would confirm when the part was in the dealership and never did so we followed up. He confirmed it's there. My partner arrives early the next day to find out that he needed an appointment to get the car serviced, which was never mentioned when the issue was first brought up. He is currently waiting there and it's now hitting hour 4 and he has to use PTO for work because this wasn't complete in a timely manner. Horrific, just don't do it to yourself. More

My 2020 Excellent Experience with Jennifer DiCola I have had the pleasure to work with an excellent salesperson Jennifer DiCola from Audi in Lynbrook over the phone and in person when it was time to I have had the pleasure to work with an excellent salesperson Jennifer DiCola from Audi in Lynbrook over the phone and in person when it was time to change my Audi Q5 2017 to a new Q5 2020. She was very efficient, knowledgeable, professional and made it a wonderful experience in helping me close my lease yesterday 07/30/2020. I will in a heartbeat recommend Jennifer to my family and friends. More

Gustavo Moreno, The Professional Salesman Recently I purchased an Audi A6 at Audi Lynbrook. What was particular about this experience was the patience, enthusiasm for the Brand, and the overal Recently I purchased an Audi A6 at Audi Lynbrook. What was particular about this experience was the patience, enthusiasm for the Brand, and the overall professionalism of a salesman named Gustavo Moreno. Initially, I was inclined to purchase an Audi A4. However, a week passed by and my preference changed to the Audi A5. I met again with Gustavo and informed of my change of mind. Gustavo was all set to write up the deal when I asked to test drive the Audi A6. Without revealing any angst, Gustavo made it happen. Two weeks later, I purchased the Audi A6. This deal came to be because of Gustavo's knowledge of the vehicle and the Audi Brand. He is a very good teacher and does a fantastic job of explaining all of the new technology in the various vehicles I was considering. More

I received the most excellent service from Rennoy Moore the salesperson at your dealer . He was efficient , knowledgeable and pleasant . He made the experience of purchasing my Audi Q3 wonderful . I will the salesperson at your dealer . He was efficient , knowledgeable and pleasant . He made the experience of purchasing my Audi Q3 wonderful . I will definitely recommend him to friends who may be considering purchasing an Audi Jackie Rogers More

Went to audi lynbrook to see the new 2020's and met with Phill Pabon. He was knowledgeable, patient and just a great guy! I highly recommend him and his team! Phill Pabon. He was knowledgeable, patient and just a great guy! I highly recommend him and his team! More

They are very good in sales and price and helpful for everything else also I can send my friends there also to by the car everything else also I can send my friends there also to by the car More

My 2019 Audi Experience Impeccable, professional and knowledgeable is how I will describe my experience with Ms. Jen DiCola of Audi Lynbrook. She took great thought and time Impeccable, professional and knowledgeable is how I will describe my experience with Ms. Jen DiCola of Audi Lynbrook. She took great thought and time in helping to close my lease on my new 2019 Q8. As this is my second experience in dealing with Ms. DiCola, I'm sure it will not be my last. More

Success! Hands down the easiest, most satisfying car buying experience I've ever had! My husband and I came into the dealer to look at one car, Jennifer DiCola Hands down the easiest, most satisfying car buying experience I've ever had! My husband and I came into the dealer to look at one car, Jennifer DiCola worked her magic and in the end we financed one vehicle and leased another. She was amazing to work, her customer service skills are fantastic, courteous, knowledgeable and with a little work she was able to find my husband the exact car in the color and options he wanted. We really are amazed at how fast and easy this process was. More

Great experience I def recommend this dealership , very professional and a pleasure to do business with. My salesman Rennoy was very helpful a did everything possible I def recommend this dealership , very professional and a pleasure to do business with. My salesman Rennoy was very helpful a did everything possible to get me what I wanted ! Thank you Audi of Lynbrook More

Scam dealer Don’t even bother going there . They will dime you and nickel you . They sold me a warranty and every time I go there for something they try to scam m Don’t even bother going there . They will dime you and nickel you . They sold me a warranty and every time I go there for something they try to scam me by telling me not covered by the warranty. Be careful don’t use them . I took my car there last week . It took them 3 days to find the problem. First they say yes it was covered under warranty then 3 days later sorry not what I thought it’s the the coil and is not covered. Unbelievable. I will give them this customer service is excellent. More