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Audi Marietta

Marietta, GA

4.9
2,144 Reviews
Since 1995, Audi Marietta has been a full-service dealership providing metro Atlanta drivers with new and pre-owned Audi vehicles. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned multiple industry accolades. Audi Marietta is an eight-time Audi Magna Society Award winner, demonstrating the dealership’s commitment to excellence in customer service and performance. It also was recognized as No.1 in the nation in parts sales for the eighth consecutive year and received the 2025 Cars.com Consumer Satisfaction Award. Visit Audi Marietta at 1141 Cobb Parkway SE, Marietta, GA 30060, or online at AudiMarietta.com.
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1141 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,144 reviews

August 10, 2018

Transparent, Timely and No Strings Attached Ron P. in the service department is always efficient, transparent, and right on time. I highly value the business relationship I've established with t More

by JEFFREY.TAVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron in the service department is always fantastic!, Kevin Brayboy
Aug 13, 2018 -

Audi Marietta responded

It is great to hear that everything was completed quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

August 10, 2018

Got windows tinted a few days after buying used car Super easy process. Worked with Joseph Jefferson who also sold me my new A4 a few days prior. His professionalism was no different than it was when I More

by chriscornelius12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Jefferson
Aug 13, 2018 -

Audi Marietta responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Audi Marietta! If you're ever in need of more help, please let us know! Take care!

August 10, 2018

Professional with lots of Georgia Hospitality This was our second car purchase with Jim Ellis Audi Marietta...great people, great experience!!! Car buying can be a challenging...but not at Jim El More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Atiq Choudhry, Randy Pullen
Aug 13, 2018 -

Audi Marietta responded

Hello, thank you for your kind words and congratulations on your new vehicle! If you're ever in need of more help, please let us know! We hope you have a great day!

August 10, 2018

My last service visit For some reason the battery was removed from my key fob and not replaced. Not sure why but I did figure it out myself and replaced the battery More

by MARQUIS.WORTHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron P in service
Aug 13, 2018 -

Audi Marietta responded

Marquis, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

August 10, 2018

Always expect the best from Audi Marietta Welcoming and friendly staff. Comfortable and accommodating waiting area, service facility, and sales dept. although the show room is still under cons More

by MONICAS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Eytcheson, Erikka Tiffani, Chris Whiten, Randy Pullen, Robbie Beard
Aug 13, 2018 -

Audi Marietta responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Audi Marietta! If you're ever in need of more help, please let us know! Take care!

August 10, 2018

Tire issue I was In from out of town. Had a tire issue. David in service was fantastic. Very helpful and professional. Would absolutely go again to facility. More

by HUDELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kim
Aug 13, 2018 -

Audi Marietta responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Audi Marietta! If you're ever in need of more help, please let us know! Until the next time we meet, take care!

August 10, 2018

Customer Experience Your service team was great from beginning to end. Jayson is service help identify the car problems and provided me a car to use while my car was bein More

by UPPERNINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erikka Tiffani, Sasha Landy
Aug 13, 2018 -

Audi Marietta responded

Hello, thank you so much for your positive comments about Jim Ellis Audi Marietta! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

August 10, 2018

Good service rep (Jorge) but issues w/my '17 A4 aren't fixed Nice staff . Still have issues w/ backup camera & rear drivers side window rolls down - randomly. Often feel car wash(er) could do a better job. More

by KIRK.FAMULARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
Aug 13, 2018 -

Audi Marietta responded

Kirk, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out! Take care!

August 10, 2018

Poor communication! Car in over a week and had trouble getting through to our advisor and got few calls throughout the process letting us know status. Super frustrating. More

by AMYFITZHARRIS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service team
Aug 14, 2018 -

Audi Marietta responded

Hi Amy, We understand your frustration. We, unfortunately, had to wait as well with CarMax regarding your warranty and we were on their timetable. As soon as we heard something from them that is when we called you. As soon as the work was authorized by your warranty company the work was completed immediately. We apologize for their delay in communication. We appreciate your patience and understanding through that process. Thanks, Audi Marietta Management

August 10, 2018

Friendly and helpful The service was fast and they were very helpful. They helped me with filing a claim, so that I was able to get my issue resolved. More

by LEVANS737
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 13, 2018 -

Audi Marietta responded

Hello, your positive review means a lot to us and we’re happy we could help you! If you're ever in need of more help, please let us know! We hope you have a great day!

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