Audi Marietta

Attentive Dealer I've had a pleasant experience with Jim Ellis' Audi Marietta. Their team, in particular Erikka Tiffani, have been attentive and helped my car purchase I've had a pleasant experience with Jim Ellis' Audi Marietta. Their team, in particular Erikka Tiffani, have been attentive and helped my car purchase experience be as painless as possible. They were thorough, responsive in their communication and provided the information I requested always in a timely fashion. I recommend this dealer and their team for a good car purchase experience. More

Exceptional Customer Service Overall, my car purchase experience was quite exceptional. After identifying the car I aspired to purchase, Luke guided me through the car buying pro Overall, my car purchase experience was quite exceptional. After identifying the car I aspired to purchase, Luke guided me through the car buying process. The information provided by Luke was very informative. He was very patient and answered all of my questions. In addition, Luke acknowledge all of my concerns and went above and beyond to ensure I was not pressured, but very satisfied with the car I had test driven. Although I was exhausted from a busy week, Luke was very understanding and did not feel intimidated when I requested to return the next morning to purchase my car. Furthermore, the dealership even offered me to drive the Audi home before I actually purchased it. The team's trust meant a lot to me and was a confirmation that I was in good hands and not being taken advantage of. Miguel in the finance department was also very kind and made me feel very welcome; both men were very professional. More

The best experience We can honestly say that this is been the best used car purchase experience. This was a particularly important purchase as it was for my son's first We can honestly say that this is been the best used car purchase experience. This was a particularly important purchase as it was for my son's first car. Luke Bialas helped me with our Audi A3 purchase and he is one of the most professional and knowledgeable car salesman I have ever worked with. He took it very seriously when we made decision on this car based on safety and options. He went as far as to deliver the car to my home! It was honestly the smoothest transition all the way to the end. We have never purchased an Audi before and it is such a great quality vehicle. I look forward to my lease being up so that I can come back to Jim Ellis and get a car for myself! Thank you Luke!! Robyn Rosenbloom More

Great Experience w Jim Ellis Audi Kevin Brayboy is a great sales rep, very knowledgeable, in your corner kind of guy. A great dealership that is in it for the long term relationship. V Kevin Brayboy is a great sales rep, very knowledgeable, in your corner kind of guy. A great dealership that is in it for the long term relationship. Very impressed. When we look to replace my wife's Mercedes, her next car will be a JE Audi. More

Stress free experience It was very warming walking into the dealership. I met Luke Bialas who was very patient and thorough with my decision on what car I wanted. He was ver It was very warming walking into the dealership. I met Luke Bialas who was very patient and thorough with my decision on what car I wanted. He was very knowledgeable and answered every question that I had. He showed me the A4, and once I test drove the vehicle, I was sold. He has such a sweet spirit and I would continue to do business at Jim Ellis of Marietta as long as he's there. AWESOME customer service!! More

Luke and Audi Marietta, fantastic! From start to finish just a great experience with Luke. Highly recommended. Treated us like family all the way. Our budget for this vehicle was stric From start to finish just a great experience with Luke. Highly recommended. Treated us like family all the way. Our budget for this vehicle was stricter than usual. Couldn't make the price work on my end but they worked hard to try and help us get there. Plan to work with them in the future if circumstances permit. More

Just Purchased an Audi TT We had a great experience with Kevin and the rest of the staff. They made the process very easy and simple. Kevin had every answer to all of our que We had a great experience with Kevin and the rest of the staff. They made the process very easy and simple. Kevin had every answer to all of our questions and was very courteous and personable. We are very happy with our purchase and experience and would recommend Jim Ellis Audi to everyone! More

Shawn Gamby - An Excellent Salesman Shawn is a helpful, accommodating, easy going salesman who was able to meet every request that I had. He was even able to match the price of an Audi Shawn is a helpful, accommodating, easy going salesman who was able to meet every request that I had. He was even able to match the price of an Audi that was listed at a dealership in another state and arranged to have a vehicle that fit my exact specifications shipped to the dealership. He is also very knowledgeable about Audi's history and the inner-workings of the vehicles as he is an Audi owner himself. He attempted to show me how all of the features work and even volunteered to show me the inner-workings of the features on a day that I have more time to learn (being that it was 11pm since my husband and I had gotten the dealership right before they closed). Shawn is an asset to Jim Ellis Audi Marietta and should be recognized as an outstanding salesman (especially since I can be a tough cookie). Kudos to Shawn! Tiffani B. More

Overall Satisfied The buying experience with Kevin Brayboy and then Tony Jackson in fiance was very pleasant. We were treated nicely by all. Unfortunately we just fou The buying experience with Kevin Brayboy and then Tony Jackson in fiance was very pleasant. We were treated nicely by all. Unfortunately we just found out that the drive shaft(s) are failing on the Q7 that we bought. It will probably be a couple of thousand or more to repair. We are fully aware that we bought the car as-is, but to have to repair this after only owning the car a little over a month makes me wonder. I have asked if they will work with us on the repair, but have yet to hear back. The easier part is selling the car, you can usually tell a lot more after the purchase. We do not expect something for nothing, so we'll see how this goes. Hoping for the best of course, but preparing for the worst. Follow-up: The dealer came through...we worked out a mutual agreement and the drive-shafts were replaced. Still seems odd that the drive shaft would need to be replaced. I will recommend the dealership. One suggestion is for the sales person to know what they are selling a little more (what features the car has and how to use them). More

I had a great experience with Luke Bialas, at Audi. I was in and out within 4, entire staff was very friendly. Luke Bialias was great! I've already recommend a friend to Luke! Thanks for a great experi I was in and out within 4, entire staff was very friendly. Luke Bialias was great! I've already recommend a friend to Luke! Thanks for a great experience! More