Audi Marietta

Thank You! My car needed immediate attention on Saturday morning. Kevin was kind enough to work me in without an appointment and with a smile. Thank you so muc My car needed immediate attention on Saturday morning. Kevin was kind enough to work me in without an appointment and with a smile. Thank you so much for getting me safely back on the road. More

Back on the road! I was in a bind and for the first time I took my 2004 A6 2.7 with 113k miles that I bought new to a chain service center to diagnose and repair whatev I was in a bind and for the first time I took my 2004 A6 2.7 with 113k miles that I bought new to a chain service center to diagnose and repair whatever was causing the Check Engine light to come on. Not only did they not repair the problem, they made it worse, and then told me they saw a crack in the exhaust manifold! I took the car to Jim Ellis Audi of Marietta, which has taken great care of my favorite car since moving to Atlanta in 2006, resigned to the possibility that I might have to replace it. Matt Chin, my service rep and former technician, quickly examined the engine, and assured me that the problem was probably not a cracked exhaust manifold and that he would fix me up with a loaner while the car was being checked out. Matt was great at keeping me updated and, when I picked up the car, took the time to show me where the leak was and the repairs that were made. My car drives like new, and I couldn't be more pleased. Big thanks to the technicians at Jim Ellis Audi of Marietta, and especially to Matt Chin! More

Great Experience I found every facet of the service at Jim Ellis Audi to be fantasitc. I would recommned this dealership to anyone looking to purchase or service a veh I found every facet of the service at Jim Ellis Audi to be fantasitc. I would recommned this dealership to anyone looking to purchase or service a vehicle. More

Best Audi Experience ever!!! Atiq Choudhry took care of me while I was at Audi trying to decide if I should keep my current Audi A4 or upgrade to the 2015 Q5. Mr. Choudhry went ab Atiq Choudhry took care of me while I was at Audi trying to decide if I should keep my current Audi A4 or upgrade to the 2015 Q5. Mr. Choudhry went above and beyond to make sure he found a vehicle that I love. He was attentive and always kept me up-to-date while I waited. He provided excellent customer service and because of that I will make the Marietta, JimEllis Audi my Audi Home. I have been to other Audi dealers for routine service but at this location I felt like I was important. He never rushed me or told me "I can't find that car". He looked everywhere and now I have my dream vehicle. I would like to thank him for his excellent service and will make sure I send everyone I know to him or to this location to get an exceptional Audi Experience. More

Awesome service Kevin is awesome my time was very precise,He had me in and out with no problem,I will be back to this same location in Marietta!I appreciate the fast Kevin is awesome my time was very precise,He had me in and out with no problem,I will be back to this same location in Marietta!I appreciate the fast service! More

A new, happy A8 owner courtesy of Dustin Colburn Dustin took care of me throughout my Audi car-buying experience. He is/was a real pleasure to work with; knowledgeable, patient and courteous. He w Dustin took care of me throughout my Audi car-buying experience. He is/was a real pleasure to work with; knowledgeable, patient and courteous. He was great, and so was everyone else that I engaged at Jim Ellis Audi. This experience was by far the best one I've had . . . Dustin was a big part of that! Would not hesitate to go there again. More

A different level of service. Looked around the lot and walked in the door to look around the showroom. Not one person bothered me. I walk up to the desk and I'm sitting with D Looked around the lot and walked in the door to look around the showroom. Not one person bothered me. I walk up to the desk and I'm sitting with Dustin within a minute. I told him exactly what I was looking for, and we had test-driven, assessed my trade and started paperwork within an hour. No games, nothing pushy... it just doesn't get any easier than this. I was given his personal cell phone number in case I had an issue. Amber presented the paperwork clearly and worked with me to find a better rate, even after I had already agreed to the one she had. Absolutely Perfect. More

Amazing customer service; Process was extremely smooth I leased a new 2015 Q5 from Audi Marietta, and I have to say that they make the process extremely straightforward and smooth. From start to finish, I I leased a new 2015 Q5 from Audi Marietta, and I have to say that they make the process extremely straightforward and smooth. From start to finish, I felt comfortable, understood all of the moving pieces, and Ahamed was very good about answering all of my questions. This is the 2nd time I have bought a car from Audi Marietta, and I have been very pleased with their customer service each time. Ahamed is one of the best car salespersons I have met...there are no game that Ahamed is trying to play. He's very up front and honest, and will make sure to take care of your needs. For any future Audi purchaser, I would definitely consider working with Jim Ellis Audi of Marietta and Ahamed Eboo. More

Q5 75K service-June 9, 2015 I was working with Ahamed on a late-breaking desire to have my 75K service done fairly promptly. He set it up with Matt and he took great care of me w I was working with Ahamed on a late-breaking desire to have my 75K service done fairly promptly. He set it up with Matt and he took great care of me while there. I did not opt for a loaner so Matt kept me informed as to how things were going. I ended up with a lengthy wait due to the ned for new front brakes and an alignment. It was another example of the high level of sensitivity both the Sales and Service folks have for customers. You really feel esteemed! More

Outstanding Experience from Extraordinary Sales Professional I contact all 4 Audi dealerships in Atlanta and made it clear I was buying a 2016 A6 3.0. What they controlled was how positive the selling experienc I contact all 4 Audi dealerships in Atlanta and made it clear I was buying a 2016 A6 3.0. What they controlled was how positive the selling experience would be. Audi of Marietta was without question the clear choice specifically because of Sasha Landy who made the process very simple, clear, professional, personable and positive from start to finish. Because of Sasha, Audi of Marietta set the bar of salesmanship for other dealers to follow. It is not just a matter of getting a fair price for your purchase, but knowing the sales person genuinely cares to make your experience most memorable with ethical, professional, courteous, responsive behavior that mimics that of a friend looking out for your best interests. Sasha Landy will assure that you have an outstanding experience at Audi of Marietta. More