Audi Marietta

Excellent! Thanks to the easy-going, no-pressure attitude of Dustin, my car purchase at Jim Ellis Audi was as easy as it gets. He provided great choices for me Thanks to the easy-going, no-pressure attitude of Dustin, my car purchase at Jim Ellis Audi was as easy as it gets. He provided great choices for me to review based on the descriptions of what I was looking to buy and went out of his way to explain the pros/cons of different vehicle makes/models/options. Overall, my trip to Jim Ellis was quick and painless and the way car buying should be. Thanks! More

Thanks Dustin Colburn for top notch customer service! Dustin Colburn was my salesman and he was extremely professional and product knowledgeable! This was my second purchase due to some challenges with m Dustin Colburn was my salesman and he was extremely professional and product knowledgeable! This was my second purchase due to some challenges with my first one, and he was amazingly attentive to my situation! Tears were involved in the first purchase, but Dustin reassured the quality of the Audi brand and increased my confidence in purchasing another vehicle. His delivery of the most compassionate and top notch customer service honestly turned a not so good experience into a great one! More

Dustin Colburn is the best! I cannot say enough good things about Dustin Colburn and Jim Ellis. Dustin took a deal that could have been difficult and made it very simple and ple I cannot say enough good things about Dustin Colburn and Jim Ellis. Dustin took a deal that could have been difficult and made it very simple and pleasant. Last month, I found a certified Audi that I liked on their webpage; however, I was apprehensive about buying the vehicle, because we live on the western edge of Alabama. When we called and explained to Dustin that we wanted to buy the vehicle, and we had a trade-in, he gave us a firm offer on our old Audi and negotiated with us on the price of the "new" one. All of this was accomplished within about 2 hours with 3 or 4 phone calls. The next day my husband drove our Audi to Atlanta and came home with the "new" one. I am a fan. More

A very good day Matthieu Chin was very courteous and answered all my questions. I was provided car service to and from a nearby restaurant while I waited on my 25,000 Matthieu Chin was very courteous and answered all my questions. I was provided car service to and from a nearby restaurant while I waited on my 25,000 mile scheduled service. Everything was completed in a timely manner, and I was on my way back home to Chattanooga. More

Service Appointment As usual I was not disappointed with the level and quality of service I receive at Jim Ellis Audi of Marietta. My Service Advisor, Kevin is always rea As usual I was not disappointed with the level and quality of service I receive at Jim Ellis Audi of Marietta. My Service Advisor, Kevin is always ready to assist and make my experience the best. Thank YOU! More

Responsible and Respectful I had a amazing experience with this dealer. Dustin is a passionate and professional individual that treated both my wife and I with hospitality and r I had a amazing experience with this dealer. Dustin is a passionate and professional individual that treated both my wife and I with hospitality and respect. I arrived at the dealer with my car washed and cleaned ready for test drive. I was soon able to build up a personal relationship with Dustin as he's so easy to talk to, and he's truly sincere when helping us. I was happy with my purchase(Used E92 M3), and was able to walk out the dealer in a short time. I later discovered a small oil leaked under the car, and despite that I suspected Dustin and Jim Ellis Audi was going to take care of me, I called Dustin's personal phone during his off day(Sunday). Surprisingly, Dustin was able to call me back right away and asked me to bring the car in on Monday. After arriving at the dealer, we soon discovered a small oil leak from the DCT oil pan(Later during my online investigation, it's apparently a common issue for E92 M3) . However, Jim Ellis Audi repaired the leak for free with no questions asked within 3 hours. I walked in the dealer expected being told that they can not be responsible for the leak due to I purchased the car used as is, and they truly took care of me and put customer's satisfaction at the first place. More

Great experience I have enjoyed working with Scott... He was easy to work with. He kept me apprised via regular updates throughout the entire process...I would definit I have enjoyed working with Scott... He was easy to work with. He kept me apprised via regular updates throughout the entire process...I would definitely recommend his services. More

Excellent Service I want to thank you for the excellent service I received on my Q3. The car is awesome and the service done was second to none. I look forward to con I want to thank you for the excellent service I received on my Q3. The car is awesome and the service done was second to none. I look forward to continued servicing by your dealership. More

Outstanding, Courteous, Professional, Pure Audi Enthusiasts It's hard to put such an amazing experience into words. I started this process with another Jim Ellis dealer and was treated like a number almost as i It's hard to put such an amazing experience into words. I started this process with another Jim Ellis dealer and was treated like a number almost as if I should not ask questions and just sign the paperwork; otherwise stop being bothersome like I was wasting her time. Then came my response from Travis and Dustin at Jim Ellis in Marietta, these guys genuinely want to place you in a car of your dreams and means. No pressure, honest, upfront, enthusiastic people. I have bought several cars over the last decade and this was by far the BEST dealer experience I have ever had. Think about buying a car from your best friend and that's about what it was like just more professional. As soon as I walked in it was not about the typical dealer hustle. I am very busy and Dustin and I handled 90% of all communications via email prior to Saturday (the day I actually saw the car the first time). Everyone I encountered at this dealership were Audi Enthusiasts not your typical salespersons that regurgitate the brochure and arbitrary facts. These guys are as pure as the quattro brand has made Audi. Even my wife who LOATHES to shop for vehicles (even when it's for her) had a great experience. I am loyal to the VW/Audi brand, as long as I need cars, Jim Ellis Audi of Marietta, Dustin and the gang will have a loyal customer. I could stay in that place and talk to Dustin, Travis, Tony, and Aartee about our cars for HOURS. AMAZING group of folks. Mr. Ellis keep these guys around, they do your brand a great service. I will see you guys in a year or so for the wife's Q7, till then a friendly wave and brief conversation when I swing through for service. Thanks again Josh Tredway More

Great Experience! Brought car in for service and was informed that in addition to the sensor I needed that there was a recall that had just been put out. Had both issu Brought car in for service and was informed that in addition to the sensor I needed that there was a recall that had just been put out. Had both issues taken care of in the amount of time quoted. Tim was very personable while remaining professional. This was my first visit Jim Ellis and I would definite return and send people to this dealership! More