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Audi Marietta
Marietta, GA
2,139 Reviews
Since 1995, Audi Marietta has been a full-service dealership providing metro Atlanta drivers with new and pre-owned Audi vehicles. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned multiple industry accolades. Audi Marietta is an eight-time Audi Magna Society Award winner, demonstrating the dealership’s commitment to excellence in customer service and performance. It also was recognized as No.1 in the nation in parts sales for the eighth consecutive year and received the 2025 Cars.com Consumer Satisfaction Award. Visit Audi Marietta at 1141 Cobb Parkway SE, Marietta, GA 30060, or online at AudiMarietta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,139 reviews
September 12, 2019
Greatly exceeded my expectations What is there to say? Relationship building is the cornerstone of a great customer experience. My customer experience was nothing less than exceptiona What is there to say? Relationship building is the cornerstone of a great customer experience. My customer experience was nothing less than exceptional. In addition to the courtesy and professionalism on display from Edker; he also gave me a great education on the Audi brand and the A5 in particular. My experience with Tony was equally exceptional. The customer experience is as impressive and exceptional as the A5 that I drove off the lot that day! More
by -hd-
Verified Customer
September 12, 2019
service car in for first service, Ryan was excellent and friendly. a loaner car was provided. My car was washed and ready as promised. love the new facility car in for first service, Ryan was excellent and friendly. a loaner car was provided. My car was washed and ready as promised. love the new facility!! More
by STUART.W.HAMILTON
Employees Worked With
Sasha Landy, Ryan Burke
September 12, 2019
I would recommend this service department Everyone was friendly and very helpful. I was given a loaner car which was very helpful. I would recommend this Audi service department for service. Everyone was friendly and very helpful. I was given a loaner car which was very helpful. I would recommend this Audi service department for service. More
by pkbriggs
Employees Worked With
September 12, 2019
Great Service Representative This was my first visit to Audi and I was very pleased. My service specialist David was very informative and took time to check back service records This was my first visit to Audi and I was very pleased. My service specialist David was very informative and took time to check back service records for my truck. They paid for Uber to take me home and bring my back to pick up my vehicle. The next best thing was they washed and vacuumed my truck out (BMW doesn’t vacuum). ;) More
by SHARELLE
Employees Worked With
David Breamer
September 12, 2019
AC warranty work; AC was not working. The people I came into contact with were very professional and customer oriented. Mr. Beamer also provided information on the status of the repair wo The people I came into contact with were very professional and customer oriented. Mr. Beamer also provided information on the status of the repair work on a timely basis. He was also very responsive to our phone calls and questions. More
by SSHERMAN212
Employees Worked With
David Beamer
September 12, 2019
Incredible This was my first visit to Audi and I was very impressed . My service advisor was David Beamer. He was very attentive and knowledgeable. I will be ba This was my first visit to Audi and I was very impressed . My service advisor was David Beamer. He was very attentive and knowledgeable. I will be back. More
by MBREWSTER1
Employees Worked With
David Beamer
September 12, 2019
Oil Change Service The staff was pleasant and courteous. The service took longer than promised. I was however not happy that my vehicle was not washed and vacuumed. The staff was pleasant and courteous. The service took longer than promised. I was however not happy that my vehicle was not washed and vacuumed. More
by JGLAWATZ
September 11, 2019
Always get what I want!! I felt very welcomed as soon as I walked in the dealership. I was just going to return my lease but ended up getting a new one. Thanks I felt very welcomed as soon as I walked in the dealership. I was just going to return my lease but ended up getting a new one. Thanks More
by toya.noguera
Employees Worked With
Chris , Sasha Landy, Bria Cheney
September 11, 2019
there are still some kinks to work out I had an appointment for my 85,000 mile service. It took a long time for someone to greet me. It appears that the service consultant assigned to me I had an appointment for my 85,000 mile service. It took a long time for someone to greet me. It appears that the service consultant assigned to me no longer works there, therefore I had to wait on someone to become available to get me checked in. I had scheduled a loaner car. I was taken to that desk where my information was taken. the ladies asked me to wait in the waiting area, as it would be just a minute. 20 minutes later, I went back over to the loaner desk. Me: "Can we check on my loaner car? I've got somewhere to be." Loaner car ladies: "OH! It looks like one was brought around, but no one brought me the keys..." Proceeds to yell for the guy that didn't bring keys to her. That was the drop off... At pick up, the service advisor that checked me in was not there (no problem, I know they can't be there every second). Another gentleman checked me out. Me: "anything you want to tell me? Any issues?" Him: "I don't think so, we just did the 85,000 mile service. you're good to go." My car was not quite cleaned to the point that I would have liked. I recently had it detailed and now there are black marks on the door & door frame (like in the spots where you use your foot to keep the door open). :( None of these incidences alone are terrible, it just shows an overall lack of attention to detail for a luxury brand like Audi. David Kim was the bright spot in this, it appeared that he was doing the best he could in the understaffed advisor area. More
by ESW
Employees Worked With
September 11, 2019
Great Experience The experience was fantastic and will be recommending the dealership and Sasha every time we have the opportunity we have. The Audi call center n The experience was fantastic and will be recommending the dealership and Sasha every time we have the opportunity we have. The Audi call center needs some serious work!!! More
by CLAYANDTONY
Employees Worked With
Sasha Landy, Richard Bryan
