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Audi Marietta - Service Center

Marietta, GA

4.3
734 Reviews

734 Reviews of Audi Marietta - Service Center

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June 30, 2019

Brake service Ryan provided excellent and friendly service. Coming to the new location is a pleasant experience...it looks so nice and everyone is friendly and pro More

by SBW1127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
Jul 02, 2019 -

Audi Marietta responded

Thank you for sharing your experience with us! Thanks again for your business! Take care!

June 27, 2019

Audi 35000 mile check up As always, Ron and Audi provided exceptional service. I greatly appreciate the care and professional service they continue to provide. I highly recom More

by MHARRIS808
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron Palcer
Jun 27, 2019 -

Audi Marietta responded

It is great to hear that everything was completed quickly and to your satisfaction! At Jim Ellis Audi Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

June 26, 2019

Excellent service Ron was prompt, and he provided courteous, professional service. I was provided with a loaner car. I love their bright, new facility. Keep up the g More

by Satisfied1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Palcer
Jun 27, 2019 -

Audi Marietta responded

We're very happy to hear Ron was able to provide you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 26, 2019

Poor communication In many ways the team went above and beyond. On many occassions, poor and completely lacking communication led to many unnecessary misunderstandings a More

by Audi_s8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge Morchio, Jayson Wyche
Jun 28, 2019 -

Audi Marietta responded

Hello, We apologize that your experience didn't live up to expectations. Our Service Manager, Jorge would like to speak to you at your earliest convenience, can you return his call at (770)225-4817? Thank you, Audi Marietta Management

June 25, 2019

Q7 Chk Engine Light Great service, great communication, Flexible drop off and Problem fixed. They wanted to verify the fix by taking the vehicle on an extended test driv More

by BRIAN.CARROLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2019 -

Audi Marietta responded

Hi Brian, we're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

June 24, 2019

Yearly service Purchasing the extended warranty has been beneficial for my annual services to date; I’ve utilized this service twice since purchasing my car in 2017 More

by PHILLIPS.DEBRA69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
Jun 27, 2019 -

Audi Marietta responded

Hi Phillip, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 24, 2019

Detail shop I’m not happy with the detailing of my Q7. There is still compound on my Q7 and the detail shop throw away an important document that I may now have t More

by CHANNAH1972
Recommend Dealer
No
Employees Worked With
Richard Bryan, Kyle McCall
Jun 24, 2019 -

Audi Marietta responded

Hello, We apologize for your experience with us, our Service Manager, Jorge would like to speak to you at your earliest convenience, do you mind calling him at (770)225-4817. Thank you, Audi Marietta Management

June 22, 2019

Wonderful as always Wonderful working with Kyle. He is always kind and polite , answers any questions I have and explains exactly what is being done in my service. More

by KELLYDENISE2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle McCall
Jun 25, 2019 -

Audi Marietta responded

Kelly, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Audi Marietta. Please don't hesitate to reach out if there's anything we can do for you. Take care.

June 20, 2019

Organized, Efficient, Helpful, Kind, Communicative. Ryan did a great job, he was very kind, helpful, and informative. He gladly provided me with a loaner vehicle while my car was being serviced. More

by NICOLAS.CARVALHO1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
Jun 20, 2019 -

Audi Marietta responded

It is great to read such wonderful comments about your recent experience with us, Nicolas! If you have any further questions, please give us a call. We're always happy to help!

June 20, 2019

Easy and Quick I brought my new car in for a quick window tint. The service dept and ed, my sales rep, were extremely quick in taking my car in and getting me out th More

by crawfordmccarty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edker Jenkins
Jun 20, 2019 -

Audi Marietta responded

Thank you for sharing your experience with us! If you have any further questions, please give us a call. We're always happy to help!

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