Audi Marietta - Service Center

Staff was wonderful all the way around The staff was great friendly and very helpful.... The service center was clean even the bathrooms. They kept checking in to sure I was okay and had ev The staff was great friendly and very helpful.... The service center was clean even the bathrooms. They kept checking in to sure I was okay and had everything I needed. Very professional center. More

Annual oil change service and vehicle recall part placement Experience was pleasant with kind service. Wait time was moderate at best. Refreshments were great. Relaxing seats to aid with experience. Results wer Experience was pleasant with kind service. Wait time was moderate at best. Refreshments were great. Relaxing seats to aid with experience. Results were great and car is running fine. More

Great Well done all around. Ron was helpful and friendly. The guys were great when I pulled my car up. Description of what was done was very clear. Well done all around. Ron was helpful and friendly. The guys were great when I pulled my car up. Description of what was done was very clear. More

Great experience We love our Audi A4, and we love the service department. They always take great care of us and are very knowledgeable and always provide the quickest We love our Audi A4, and we love the service department. They always take great care of us and are very knowledgeable and always provide the quickest turnaround!!! More

Excellent Customer Experience Audi Marietta provides excellent service. Ron Palcer is a joy to work with, he takes care of us at every visit and provides the utmost customer servi Audi Marietta provides excellent service. Ron Palcer is a joy to work with, he takes care of us at every visit and provides the utmost customer service. Thank you, Ron, for always getting us safely back on the road! More

Not timely, lack of communication, unprepared The service experience from this dealership is having a direct impact on the Audi brand. I will be in market for new car shortly and likely will not The service experience from this dealership is having a direct impact on the Audi brand. I will be in market for new car shortly and likely will not be buying an Audi. Highly frustrated every time I visit this service department. More

Disappointed that your Uber Service was not available I work less than 5 miles from the Service Center and there was no option to drop me off or pick me up. I didn't request a car, just a shuttle since I I work less than 5 miles from the Service Center and there was no option to drop me off or pick me up. I didn't request a car, just a shuttle since I was so close. Ryan was great so please don't put this on him. This decision was made at the company level. When you buy and own a 60k car, you expect service that is commensurate with the Audi brand. More

Uninviting point of contact with Service rep. Lazy receptio Wait area for customers has all the charm of a Greyhound Bus station in lower Alabama. Pretty sad for such a high end Marque. Inadequate explanati Wait area for customers has all the charm of a Greyhound Bus station in lower Alabama. Pretty sad for such a high end Marque. Inadequate explanation of work performed for the 50K mile $1300 maintenance. Audi has completely failed to eliminate the loud brake squeal on first start up of the day. The car is a great automobile. The Dealership service is bush league. More

Awesome service! I found a screw in my tire this week and Ron got me in the next morning to address my issue. I arrived at 8:15 and by 8:45 I was driving off with a n I found a screw in my tire this week and Ron got me in the next morning to address my issue. I arrived at 8:15 and by 8:45 I was driving off with a new tire! Fantastic service with a smile!! This is my third audi I have bought from Sasha and have had exceptional service every time. You can't beat the team at Audi Marietta! More

Service experience Ron Is an awesome service person!! Excellent service, very personable. I didn't have to wait to be seen. My loaner was ready for me and I was on my wa Ron Is an awesome service person!! Excellent service, very personable. I didn't have to wait to be seen. My loaner was ready for me and I was on my way. Ron always follows up with a phone call if anything is wrong. More