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Audi Marietta - Service Center

Marietta, GA

4.5
733 Reviews

733 Reviews of Audi Marietta - Service Center

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February 12, 2019

Excellent service! I was scheduled for my 20,000 mile service. I was met promptly as I drove up. Given directions to meet with Alex, who met me immediately and proceeded More

by MSWORTH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex in service
Feb 17, 2019 -

Audi Marietta responded

Hello, your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Audi Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

February 11, 2019

Unfriendly staff Very unfriendly staff, Not helpful at all. In addition to that Service personal tried to charge twice the promotional price. I wouldn'tt recommend a More

by MGBEST09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't want to mention employee name.
Feb 11, 2019 -

Audi Marietta responded

Hello, We sincerely apologize for your experience with us. That is not a typical experience with us. We'd really like to speak to you further about your experience if you don't mind calling our Service Director, Andrew at your earliest convenience, (770)859-1365. Thank you, Audi Marietta Management

February 10, 2019

Regular oil change Not only did they complete the oil change they took the initiative and completed my recall as well. Great customer service.! This service center is pr More

by JOYLETITIA0815
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle McCall
Feb 13, 2019 -

Audi Marietta responded

It is great to read such wonderful comments about your recent experience with us! Thanks again for your business! Take care!

February 10, 2019

Great service! I had a key activated and it was done in 10 minutes..perfect for busy people. I look forward to more service appointments in the future. More

by theatford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Norris
Feb 13, 2019 -

Audi Marietta responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

February 08, 2019

Oil Change David Kim was a pleasure to deal with. He got our car in and out quickly. On top of that, he's a fellow car enthusiast. Keep up the good work. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Audi Marietta responded

Your comments keep us motivated and working hard for all our guests, Tom! Please let us know if there is ever anything else we can do for you! Safe travels!

February 07, 2019

Even with glitches I was kept informed. I had tire issues and had to leave my car with the service dept for 8 days. During that time period I had a loaner car and was also kept informed abou More

by JACKIED1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
Feb 13, 2019 -

Audi Marietta responded

Hi there! We're so happy we were able to help you with your tire issues! Please don't hesitate to reach out to us if there's anything more we can do!

February 07, 2019

Excellent Friendly professional service. That about sums it up. The service department was willing to answer all of my questions as well as deliver great servic More

by MarkRHolland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle McCall
Feb 13, 2019 -

Audi Marietta responded

Your comments keep us motivated and working hard for all our guests, Mark! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

February 06, 2019

Love my Jim Ellis Audi Team Of Marietta Jim Ellis Audi of Marietta has a Class Act Team! They have beeen taking exceptional care of my family and I for years! I am so grateful to be a part More

by KSparks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahamed Eboo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayson Wyche
Feb 13, 2019 -

Audi Marietta responded

Hello, thank you for taking the time to leave a review for us at Jim Ellis Audi Marietta. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

February 06, 2019

Customer service Kyle made my visit pleasant. I came in for a Recall and a oil change on my Audi A5. The environment was quiet and clean and allowed me to chart on my More

by LORIAGREEN.LF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle McCall
Feb 13, 2019 -

Audi Marietta responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Audi Marietta! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

February 06, 2019

20k mike service Ron was great! Super fast - in and out in seconds!! Very professional and friendly. Greeted me with a smile. Answered questions thoroughly. Tha More

by SUSANHEDRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Palcer
Feb 13, 2019 -

Audi Marietta responded

Susan, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

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