
Audi Marin
San Rafael, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Scheduling is challenging but once you get to the service coordinators, especially Brittany, then you are taken care of. The communication and understanding are amazing. I am kept in touch with what is going coordinators, especially Brittany, then you are taken care of. The communication and understanding are amazing. I am kept in touch with what is going on. It helps as I drive 2 hours to bring my car in. I have bought 3 cars here and overall happy with the service. More
Jay was exceptional - reliably prompt responding to our questions and helping us through the on-line purchase process. He was instrumental in our decision to purchase our first Audi. questions and helping us through the on-line purchase process. He was instrumental in our decision to purchase our first Audi. More
Fabulous friendly (Britanny) and efficient, smooth service, loaner car provided last min., helped w extended service time service, loaner car provided last min., helped w extended service time More
Very professional. Great work on my Audi q7. One complaint. They had the car for two days. It is very inconvenient to do this and I believe it is to maximize their prod Great work on my Audi q7. One complaint. They had the car for two days. It is very inconvenient to do this and I believe it is to maximize their productivity in exchange for customer satisfaction and convenience. . On previous services I was given a loaner car. Now I have to rent one. Not happy about this change. More
Emily is beyond an outstanding sales associate. She is knowledgeable, friendly, and professional. She was prepared for us and listened to our needs and found different vehicle options that would wo She is knowledgeable, friendly, and professional. She was prepared for us and listened to our needs and found different vehicle options that would work for us. Our experience with her could not have been better! In the end, we happily drove off in a beautiful Audi! More
I received great service and support with timely updates. Brittany, my customer service,rep,was,cery,helpful. Brittany, my customer service,rep,was,cery,helpful. More
Audi Marin's service team always provides prompt and courteous service, in addition to keeping me up to date via text. courteous service, in addition to keeping me up to date via text. More
I had a really great experience at Audi Marin. Amy was very professional and kind. Amy was very professional and kind. More
Very pleasant experience with the Audi Marin service department. Gene Frank is awesome! Very kind of him to get me home in an Uber courtesy of the dealership. department. Gene Frank is awesome! Very kind of him to get me home in an Uber courtesy of the dealership. More