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Audi Marin

San Rafael, CA

Overview
Employees
Reviews
Vehicles
4.8
350 Reviews
Welcome to Audi Marin | Serving Mill Valley, Richmond and San Francisco, CA When you visit us in San Rafael, you know your satisfaction is vital to our team, and our reputation for customer service is well-known. We sell a variety of new and used Audi models here at Audi Marin, and when you visit, you'll see each up close. With plush interior materials, impressive performance, and a sleek exterior, your next Audi A4, A5, Q3, Q5, Q6 or Q7 is waiting for you to come to take a test drive. Luxury Car Financing for Audi Vehicles in Mill Valley, Richmond and San Francisco, CA With a wealth of choices between new and used luxury vehicles, we're confident you'll make the right pick. When you do, the finance team at Audi Marin is ready to help. For any Audi A4, A5, Q3, Q5 or Q7, we have lease and auto loan options which provide quality financing terms as our team works on your behalf to provide a smooth and simple financing process that puts you behind the wheel of a new Audi soon. Quality Service & Audi Parts in San Rafael Now that you've chosen the perfect new or pre-owned Audi A4, A5, Q3, Q5 or Q7, return to our team at Audi Marin for optimum care. The vehicles in the Audi lineup are known for their longevity as much as their premium style features, and our service team in San Rafael knows it's no coincidence. We use only OEM-approved parts for high-quality support for your vehicle. If you're ready to work with a team of trained professionals, schedule your appointment with our team today.
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700 Francisco Boulevard West

San Rafael, CA

94901

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Showing 350 reviews

August 27, 2023

Great my car is running smooth and getting me back and forth from work thank you More

by POOCHIE2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2023 -

Audi Marin responded

Thank you so much for sharing your positive experience with us and for your kind words. We greatly appreciate your feedback, and we're thrilled to hear that you had a great service experience at Audi Marin.

August 27, 2023

Great service and Gene really is wonderful example of what customer service should be at its highest level. More

by DIPAKKAMIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2023 -

Audi Marin responded

Thank you so much for sharing your positive experience with us and for your kind words. We greatly appreciate your feedback, and we're thrilled to hear that you had a great service experience at Audi Marin. Gene truly exemplifies the high standard of customer service that we aim to provide. We're delighted that his efforts made a positive impact on your visit. Your satisfaction is our priority, and we're dedicated to upholding this level of excellence. If you ever have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Audi Marin, and we look forward to serving you again in the future. Warm regards, Audi Marin

August 26, 2023

Friendly, professional and efficient service. Amy went beyond expectations in meeting my needs and making sure the car was completely finished. When I had a question after I arrived for pick up, More

by LAURENLAMM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Roque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Hannah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Poarch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Trevor , Ryan O'Sullivan
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Oct 17, 2023 -

Audi Marin responded

Thank you for your generous review! Amy's dedication to meeting your needs and ensuring your car was completely finished is much appreciated. Going above and beyond and providing assistance, even after hours, reflects her commitment to your satisfaction.

August 26, 2023

Scott was extremely knowledgeable and listened to my concerns and questions. His technical expertise was greatly reassuring as I was a bit intimidated at first by switching to an electric car. More

by SHRAGGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Ahmady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shah Kangarani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : finance
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Oct 17, 2023 -

Audi Marin responded

Thank you for your generous review! We appreciate your kind words about Scott's knowledge, attentiveness, and technical expertise. Switching to an electric car can be intimidating, and we're glad that Scott was able to reassure you and provide the information you needed.

August 26, 2023

Excellent customer service. Amy is always kind, responsive, and detailed in her communication with me. More

by KELSEYBROWNSLP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Audi Marin responded

Thank you for your generous review! Amy's consistent kindness, responsiveness, and detailed communication with you are qualities we value greatly. Providing excellent customer service is our goal, and we're delighted that Amy has met and exceeded your expectations. Your feedback reaffirms our commitment to delivering exceptional service at Audi Marin. If you have more questions or need further assistance, please don't hesitate to reach out. Your trust in us is greatly appreciated, and we look forward to serving you for all your Audi needs. Thank you once again for choosing Audi Marin.

August 26, 2023

Amy is simply the most professional person I have ever worked with. She is attentive - informative and smart. Audi is lucky to have her. More

by MARK@SPRINGBOARDWINE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Audi Marin responded

Thank you for your generous review! We greatly appreciate your kind words about Amy's professionalism. Her attentiveness, informativeness, and intelligence make her a valued member of our team, and we are fortunate to have her representing Audi Marin.

August 26, 2023

Everyone that I dealt with was friendly and helpful. Gary kept me informed throughout the service process. More

by FTRUTTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Poarch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Audi Marin responded

Thank you for your generous review! We understand the importance of keeping you informed throughout the service process, and we're pleased to hear that Gary was able to provide friendly and helpful service. Your satisfaction is our priority.

August 26, 2023

Amy is always great to work with. Very pleasant, accommodating and great at communication! Thank you! More

by SUEWINTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Audi Marin responded

Thank you for your generous review! Amy's consistent dedication to providing great service is commendable. Her pleasant demeanor, accommodating nature, and excellent communication skills reflect our commitment to customer satisfaction.

August 26, 2023

Paul and Nathan found the exact car that we were looking for and were a pleasure to deal with. More

by MG
Recommend Dealer
Yes
Employees Worked With
Paul Lommen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Audi Marin responded

Thank you for your generous review! We're delighted to hear that Paul and Nathan were able to locate the exact car you were looking for and that your experience dealing with them was a pleasure. Their dedication to meeting your needs is much appreciated.

August 25, 2023

The whole process was seamless. This was my first time working with Amy Stoica and I hope to work with her in the future. Video from the tech was a nice touch. Car came back nice More

by BRIANM13
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Audi Marin responded

Thank you for your generous review! We're pleased to know that your experience with Amy was seamless, and we appreciate your kind words about her. The video from the tech and the car coming back nicely washed are touches that we believe enhance your overall service experience.

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