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Audi Marin - Service Center

San Rafael, CA

4.9
205 Reviews
Call Service Center (877) 289-1311

205 Reviews of Audi Marin - Service Center

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May 24, 2023

We moved to Marin after living in NYC for 20+ years and drove our leased Audi cross country. When our lease ended we purchased another Audi (SQ5) from Audi Marin and the process was fabulous. The sales More

by freefallnyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy is our service coordinator and she is amazing!
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Jun 27, 2023 -

Audi Marin responded

Thank you so much, for your kind review of Audi Marin! We take great pride in our team and are delighted that you found them helpful. It means so much to us to learn that we were able to meet and exceed your expectations during the car-shopping and leasing process. If there’s anything else we can do for you going forward, please don’t hesitate to reach out — our wonderful staff is always happy to lend a hand. Thanks again for your thoughtful review — we look forward to seeing you again soon!

Helpful
April 20, 2023

Able to handle what they promised. Great service. Thanks to Britney for the car loaner. More

by gemscesca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britney
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Apr 26, 2023 -

Audi Marin responded

Thank you for choosing Audi Marin and leaving this generous review! We will make sure to pass your kind words on to Brittany. We look forward to seeing you again in the future!

Helpful
March 31, 2023

They’re professional, courteous and always do a great job. I’m completely satisfied and appreciate their service. More

by Georgedi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary, Audi Marin
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Apr 07, 2023 -

Audi Marin responded

Thank you George for choosing Audi Marin! We look forward to seeing you again soon!

Helpful
March 21, 2023

Great service from Gene and everyone in the service department at Marin Audi! Thank you! More

by Jimkellerrealestate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audi Marin
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Apr 07, 2023 -

Audi Marin responded

Hi Jim, thank you for taking the time to leave such a wonderful review about Audi Marin! We are so pleased to hear that Gene and the Service Department took good care of you. At Audi Marin, we strive to ensure each guest receives exceptional service that meet your individual needs. It is great to see these efforts have been successful! Thank you again for your kind words and loyalty. We value your patronage and look forward to serving you in the future.

Helpful
February 16, 2023

Excellent service. Very friendly and efficient staff. Brittany was very helpful and thorough and explained everything clearly. She kept me informed regarding the status More

by Radah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audi Marin
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Apr 07, 2023 -

Audi Marin responded

Thank you for your positive feedback about Audi Marin, Radah! We are delighted to hear that you had an excellent experience with us and appreciate your kind words about our helpful and friendly staff. It's wonderful to know that Brittany was able to not only keep your vehicle in top shape but also keep you informed along the way. We strive to provide the highest quality of service and are pleased that we could do so in your case. Please don't hesitate to contact us or drop by if you need anything else!

Helpful
November 16, 2022

Gene Frank is always so helpful and knowledgeable. This service department takes great care of me and my car. More

by Nancy schrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audi Marin
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Helpful
November 12, 2022

They provided timely and excellent service. The service personnel were attentive and kept me updated on the progress of the servicing. More

by ila-katz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audi Marin
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Helpful
November 08, 2022

Super friendly service, quick turnaround, and great facility overall. Was hesitant with a new ownership but it is definitely still the same commitment to excellence I have come to depend on. More

by jmorrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Poarch, Audi Marin
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Helpful
November 02, 2022

I have taken my Audi Q8 there twice and have been very satisfied with their work. Very professional and accommodating staff. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audi Marin
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Helpful
October 12, 2022

The service representative was friendly, professional, and a clear communicator. The car was brought in for an emergency service late on a Friday afternoon, and yet the service was done by end of day M More

by emikosono
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elijah, Audi Marin
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Helpful
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