SO many problems with them both on sale and service. SALE: wife went in, we were considering buying both an A8L & Allroad. Had a freind who was personal friends with owner of Newtown Porsche & Audi, gave me very favorable prices for both cars even though I told him I live in Mendham and it was too easy for me to buy there. TOld wife to stop by and check out Allroad, saleman told her if we were going to buy at another delaer and try to have it serviced at Mendham we would be "last to be taken care of" on service. Told manager I wasn't impressed, he said he would have his best salesperson (Bonnie) handle my sale. Told her I wasn't interested in car sales dance, had my price and if they matched it was theirs. Jerked me around for 2 weeks, suggetsed i look at year old demo which she claimed had 5k miles (actually 18,000), offered it to me for $5,000 more than I price had for new. Eventually matched price, told me car had Navigation which it didn't. Manager said he would make up for mistake by selling me snow tires on alloy rims for $1,000.00 which I said was unbelieveable; told me to call parts dept. When I called parts manager told me I was crazy, would sell to me for $2,500.00. I told him no thanks, and have a nice day, went to Eurotire and got for $1,600.00. Service had plenty of nightmares, family memeber had friend who worked in sister agency (Bernardsville) and told him Mendham guys were crooks. Just had service, small coolant leak that needed to be fixed, have been loosing coolant since they repaired thermostat 1 year ago. Service contact left message on office voice mail sayiong service was complete and never called with estimate (hoped it was minor so no need); called to pick up and was told no way, needed alot of work, claimed it was housing between pump and oil cooler, only $200 part but 10 hours service. May be true but have no trust in them any longer. Then said neede new brake pads, OK'd that, but called next mornign and claimed brake calipers siezed and needed new. Never call me to let me know what's up, supposed to call me when car was finished before weekend. I called, service contact asked if I had special lug nuuts for snow tires (were in bag in trunk next to tires), told him yes, he said they used wrong ones. Supposed to swap and call me right back, never called me back, and left for weekend and I had no car. Won't be using them again.