Audi Natick

Customer friendly, responsive to our needs, excellent work, will come back. Will consider a trade work, will come back. Will consider a trade More

Ross is extremely efficient and a credit to your organization. I would recommend him to anyone organization. I would recommend him to anyone More

It took too long to get my inspection sticker for a new purchase. After 2 hours of waiting, I went down to the Service Center, and come to find out my vehicle was done & outside. Nobody notified the office purchase. After 2 hours of waiting, I went down to the Service Center, and come to find out my vehicle was done & outside. Nobody notified the office that my vehicle was done. So, who knows how long I would have waited, had I not gone to the Service Center to inquire. Otherwise, the dealership & staff are nice. More

Speedy service, clean waiting area, and thorough explanation. Of scheduled service and recommendations for future service. explanation. Of scheduled service and recommendations for future service. More

Excellent responsiveness Paula was great I like the video report Helpful all around service I like it video report Helpful all around service I like it More

I have my Audi car since 2013 Audi service people and customer service people have never disappointed me. I’m very satisfied with their service and their politeness. I will keep on going to Audi Natick. customer service people have never disappointed me. I’m very satisfied with their service and their politeness. I will keep on going to Audi Natick. Thank you so much for your services. More

Ross Kowalik gets me in and out of the service department so quickly it is amazing! I really appreciate that he values my time and ensures that everything is set for getting a loaner and keeping me informed so quickly it is amazing! I really appreciate that he values my time and ensures that everything is set for getting a loaner and keeping me informed about how the work on my car is going. Thank you Ross! More

Prompt, helpful and thorough. The center did not have a loaner I had reserved, but Linda had one brought to my house later in the day and made my detail service complimentary. The The center did not have a loaner I had reserved, but Linda had one brought to my house later in the day and made my detail service complimentary. The center sent me a video showing the inspection of my car and at the end of the day Linda brought me my car to my house and picked up the loaner so I was not inconvenienced. More

I was ripped off. Charged $700 in labor to change two air filters and spark plugs. Outrageous. Less than 30 minutes of work. Charged $700 in labor to change two air filters and spark plugs. Outrageous. Less than 30 minutes of work. More

Timely, spotless, helpful/ nice waiting area. Very happy with the service, car was returned washed, and Matt’s were cleaned/ nice touch Very happy with the service, car was returned washed, and Matt’s were cleaned/ nice touch More