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Audi Natick
Natick, MA
849 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 15, 2017
Very good service for my Audi Q5 45,000 mile maintenance Sound service and everything went well for this service. Very impressive about the substitution while doing the maintenance-new Audi A4. The people in Sound service and everything went well for this service. Very impressive about the substitution while doing the maintenance-new Audi A4. The people in service center is professional and nice. Recommend to do service in Audi Natick. More
by qibin
Employees Worked With
Ryan Dery
Helpful June 07, 2017
perpetually great service Had my car in recently for what turned out to be a worn wheel bearing. The Bernardi team could not have been more helpful and courteous. Had my car in recently for what turned out to be a worn wheel bearing. The Bernardi team could not have been more helpful and courteous. More
by baudisch
Employees Worked With
Ryan Dery
June 04, 2017
Service The staff is very professional and polite. Service was done in time as they promised. I would highly recommend this dealership for service and sal The staff is very professional and polite. Service was done in time as they promised. I would highly recommend this dealership for service and sales. More
by Erik 21
Employees Worked With
Ryan Dery
June 04, 2017
My great experience with Audi I was in a super stressful situation where I had just lost 2 tires. I blew one out & I popped the other one on the highway. Audi in Natick was able t I was in a super stressful situation where I had just lost 2 tires. I blew one out & I popped the other one on the highway. Audi in Natick was able to replace my tires within a few hours. I had never been to the Audi in Natick prior to my visit the other day but I certainly will be going back and will be recommending it to all of my friends and family! More
by Maggiemags
Employees Worked With
Parker, Bradly, Rennin
May 26, 2017
Triple A++ Rating! 5 Star Dealership!!! Audi Natick service department supersedes excellence! Their dedication and kind attention speaks in volumes. You are my #1 dealership since day one! W Audi Natick service department supersedes excellence! Their dedication and kind attention speaks in volumes. You are my #1 dealership since day one! Warm and fuzzy treatment at all times. More
by Alex
Employees Worked With
Ross Kowalik
May 25, 2017
Great, great service Audi Natick has great customer care and exceptional staff that go above and beyond for their service. I would highly recommend coming to them for serv Audi Natick has great customer care and exceptional staff that go above and beyond for their service. I would highly recommend coming to them for service as well as sales. More
by Jess
Employees Worked With
Parker Cavanaugh
May 21, 2017
Always great service! I have owned my Audi for almost 4 years and have never had a bad experience with Audi Natick. They are accommodating with the service times, explain e I have owned my Audi for almost 4 years and have never had a bad experience with Audi Natick. They are accommodating with the service times, explain everything clearly, and I always feel like a valued customer. More
by kfoster
Employees Worked With
Ross
May 17, 2017
Overall review I have come to expect the best in service at Audi Natick...from the ease of making an appointment, to the responsiveness of the service consultants, t I have come to expect the best in service at Audi Natick...from the ease of making an appointment, to the responsiveness of the service consultants, to the work done on the car. The ability to have a loaner or a shuttle is especially appreciated. More
by whatever
Employees Worked With
I apologize..I have forgotten the name of the service consultant
May 15, 2017
Great Service I live local and decided to give Audi of Natick a try. I entered the service drive and was greeted immediately, asked how are you doing and how can we I live local and decided to give Audi of Natick a try. I entered the service drive and was greeted immediately, asked how are you doing and how can we help you; needless to say, I was put at ease and felt welcomed. As I entered the service area I noticed Mr. Shalhoub the service director. Mr. Shalhoub Is a class act and a true professional. I was familiar with Mr. Shalhoub from my Mercedes days. I had a minor service and exterior detail. The car was done on time and looked incredible. My service advisor Ryan was knowledgeable and easy to talk too. I throughly enjoyed my service visit and highly recommend Audio of Natick. More
by rmcgill
Employees Worked With
Ryan Dery
April 27, 2017
TImely and perfect My recent appointment at Audi Natick for a scheduled service appointment was very easy and efficient. I have been there for other services and as alw My recent appointment at Audi Natick for a scheduled service appointment was very easy and efficient. I have been there for other services and as always it was perfect. Ryan Dery was the employee that helped me and the time that he gave me from drop off to pick up was dead on. The waiting is also enjoyable as the waiting area is clean with choices of drinks and snacks, tv, magazines and a comfortable area in which to wait. I also love looking at all the gorgeous new Audi's on the floor, i They are such beautiful vehicles and the floor is immaculate. My car was finished exactly at the time Ryan gave me and he was super nice answering any questions about the service and the different autos that I looked at on the floor, he is very polite, friendly and a pleasure to work with. I love my Audi and am most happy with Audi Natick. More
by Janet Moodie
Employees Worked With
Ryan Dery
