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Audi Natick

Natick, MA

4.7
849 Reviews

549 Worcester Street

Natick, MA

01760

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Showing 849 reviews

October 17, 2023

Brought car in for a sensor issue. They “found” 5k of issues and never fixed the original issue. Motor mounts and worn out spring mounts should not exist on a car with 50k miles and al More

by GREGPROCOPIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ross Kowalik
October 14, 2023

I had reserved a loaner and the drop off and pick up was quick and efficient. More

by NFARAMARZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Bonzey
October 14, 2023

The staff was very informative and a pleasure to work with.Steve Dionis was very helpful, and made the sales process very easy. More

by bkgdmaleu
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Dionis, Derek DeSimone
October 14, 2023

Service was great. Communicated very well. Found an issue and fixed it. Thank you very much. More

by CEGAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Bonzey
October 14, 2023

Sales people were pleasantly willing to create a decent deal. Salesman Chris Bradley applied no pressure and worked on making the deal happen. I’ve serviced my other cars at Audi Natick. Great Dealership. More

by dholly2005
Recommend Dealer
Yes
Employees Worked With
Ben Bonzey, Linda Offerman
October 13, 2023

They made buying a new car seamless and an enjoyable experience - a tall order but it was a great experience all the way around. More

by michaeljhoyle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Bradley
October 12, 2023

The entire process was smooth and transparent. The use of technology and personal touch was a perfect balance and led to a very good use of my time. More

by mgeraigery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Bonzey
October 12, 2023

The speed and thoroughness of the dealership was impressive. I would work with them again. More

by ATROIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Hussein, Ross Kowalik
October 10, 2023

Ross is excellent at providing service To my Audi. . The experience is best in class More

by stylin102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Kowalik
October 10, 2023

I was kept well informed about my service. Staff was very knowledgeable and explained all details well. More

by SFP9703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Hussein, Linda Offerman
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