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Audi Natick
Natick, MA
886 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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886 Reviews of Audi Natick
July 21, 2017
A customer for the last 12 years I've been coming to this dealership for the last 12 years across 4 Audis and the service has always been top notch. From the service advisors to the I've been coming to this dealership for the last 12 years across 4 Audis and the service has always been top notch. From the service advisors to the timeliness and cleanliness, I would recommend Bernardi Audi to anyone looking to buy, lease or service their car. More
by manam100
Employees Worked With
Ryan Dery
July 19, 2017
Best service I always get Best team from Audi Natick service center, My Q5 was handled with utmost care, staff was excellent asking about my experience and issues if any. Best team from Audi Natick service center, My Q5 was handled with utmost care, staff was excellent asking about my experience and issues if any. More
by PRAKASH THULABANDALA
Employees Worked With
Ross Kowalik
July 16, 2017
Service on warranty items & trouble shoot noise in the roof. Great effort & communication by Ryan & the service tech - excellent results. Service Dpt staff are excellent all around. I received 3 phone calls and Great effort & communication by Ryan & the service tech - excellent results. Service Dpt staff are excellent all around. I received 3 phone calls and a road test to confirm correction of the roof rack issue. Excellent work! More
by Jerry
Employees Worked With
Ryan Dery
July 15, 2017
The service at Audi of Natick is world class I've purchased 4 cars at Audi of Natick and the service is big part of the reason why. While I never enjoy needing to take a car in for service, Audi I've purchased 4 cars at Audi of Natick and the service is big part of the reason why. While I never enjoy needing to take a car in for service, Audi of Natick always makes the process as easy and pleasant as possible. More
by JEGQ7
Employees Worked With
Steve (Service Manager) and Ross Kowalik, Ryan Dery
July 14, 2017
Last Visit Over all I always have a great experience but my only disappointment this time is that I requested the back ceiling furniture to be put back in place Over all I always have a great experience but my only disappointment this time is that I requested the back ceiling furniture to be put back in place for some reason it pull out. I did not check before I leave because my 2 years old baby was getting sleepy. When I got home it was not done and it's a hassle for me to go back to Natick to fix that More
by Eakiki
Employees Worked With
I can't remember
July 12, 2017
Great Experience working with Ryan Dery Ryan explained what i needed done to my car and recommended when to come in. He also let me use a coupon on my oil change. Highly recommend him. Look Ryan explained what i needed done to my car and recommended when to come in. He also let me use a coupon on my oil change. Highly recommend him. Look forward working with him again. More
by Nick P
Employees Worked With
Ryan Dery
July 12, 2017
oil change PARKER VERY NICE PERSON ALWAYS SMILING AND HANDLED HIS WORK VERY PROFESSIONALISM. MAKE YOU ALWAYS WANT TO RETURN SO HE GET THE 5 STARS YYD CAPE PARKER VERY NICE PERSON ALWAYS SMILING AND HANDLED HIS WORK VERY PROFESSIONALISM. MAKE YOU ALWAYS WANT TO RETURN SO HE GET THE 5 STARS YYD CAPE More
by kara
Employees Worked With
parker cunningham
July 06, 2017
Professionally Done Alex Mueller handled my service with the utmost professionalism. Scheduling the appointment was easy, they were friendly and ready when I arrived. The Alex Mueller handled my service with the utmost professionalism. Scheduling the appointment was easy, they were friendly and ready when I arrived. The process went smoothly and the work was completed exactly as described. They returned the car clean and on time. Well Done!! More
by Paul LaCerda
Employees Worked With
Alex Mueller
July 05, 2017
Another Great Experience at Audi Service Center I bought my first brand new car with Audi and the experience has been unforgettable. Every time I run into anything the staff is well prepared and eag I bought my first brand new car with Audi and the experience has been unforgettable. Every time I run into anything the staff is well prepared and eager to help. They provide loaner vehicles when it is needed, they provide updates through out the day of their findings and suggestions. Everyone there is very friendly, helpful and respectful. I may not ever go to another dealership after this experience! Thanks Ryan and the service crew for yet another great experience. More
by T. Gomes
Employees Worked With
Ryan Dery
July 01, 2017
Excellent I called on Wednesday with a screw in my tire and the dealership fit me in on Thursday despite a very busy time ( before the holiday exodus). I was gr I called on Wednesday with a screw in my tire and the dealership fit me in on Thursday despite a very busy time ( before the holiday exodus). I was greeted promptly and warmly by Alex, went to read my book in the comfortable waiting area, and in a very short period of time my car was ready clean and I was on my way! Excellent service, employees, and snacks. More
by Carlson,r
Employees Worked With
Alex Mueller
