Audi North Miami

It was a pleasure as usual with these guys. Jacob from sales always welcomes me with a great smile and a respected hand-shake. I've dealt with Diana from service for the first time (because my service ma sales always welcomes me with a great smile and a respected hand-shake. I've dealt with Diana from service for the first time (because my service manager retired) and was very pleased with her service. More

Great team, everyone was very helpful and knowledgable! The staff was very welcoming, dealership was spotless, and made you feel like you were at home. The staff was very welcoming, dealership was spotless, and made you feel like you were at home. More

Quite simply, Jakob is the best automobile salesman and Yelson the best service advisor I have ever had the pleasure to work with. Adjectives such as trustworthy, honest, intelligent, and friendly are only Yelson the best service advisor I have ever had the pleasure to work with. Adjectives such as trustworthy, honest, intelligent, and friendly are only a few of the many I can think of which in the automobile business is frankly not very common. These gentleman consistently go above and beyond to answer every question and make my experience the best it can possibly be. My sincere thanks to them and the rest of the Prestige Team! Well done (as usual). More

Danny was fantastic, we have 2 Audi's we love now because of him going above and beyond for us! Great job making us happy thank you for everything. because of him going above and beyond for us! Great job making us happy thank you for everything. More

Yelson a very professional and attentive. He pays attention to detail and explains everything that needs to be done to the car. I would recommend Yelson and will continue going to him. attention to detail and explains everything that needs to be done to the car. I would recommend Yelson and will continue going to him. More

Helpful, always a smile on their faces. They are happy employees and happy employees make for happy customers. Luis Pagani was diligent and easily accessible. employees and happy employees make for happy customers. Luis Pagani was diligent and easily accessible. More

Everything up to the vehicle loaner process was great. I was there for about 2.5hrs due to a poor communication and mishandling of the order from one of the reps at the loaner desk. It became pretty frustra was there for about 2.5hrs due to a poor communication and mishandling of the order from one of the reps at the loaner desk. It became pretty frustrating and stressful as it made my agenda for my day to go off schedule. Other than my service advisor Ed Caceres was great. More

This is "Why" I have given the ratings I have. I've been an Audi customer for over 7 years, had 3 leased cars with you, have had several interactions (dozens -- possibly over 30 or 40) with your s I've been an Audi customer for over 7 years, had 3 leased cars with you, have had several interactions (dozens -- possibly over 30 or 40) with your staff and this was the first time I got an attitude from one of your staff. I think every review I've ever given you to date has been maximum across the board. The quality of work and price are exceptional, but the friendliness was quite poor and I almost gave it a "very bad". I was not impressed at all and quite frankly I found her to be rude: a false niceness that is completely transparent and disingenuous. Again, this is the first time in 8 years that this has happened at Prestige. This is why the customer service only gets an OK and the overall experience only gets a good. Sorry. More

Edward was very responsive, proactive and took very good care of me while at the dealership and also outside of it. People were efficient and delivered results quickly care of me while at the dealership and also outside of it. People were efficient and delivered results quickly More

the service was great, I arrived to return a lease thinking i was not going to get a good deal, and they everything possible, to make my lease return painless and got a great deal on my new car. thinking i was not going to get a good deal, and they everything possible, to make my lease return painless and got a great deal on my new car. More