Audi North Miami

Everything up to the vehicle loaner process was great. I was there for about 2.5hrs due to a poor communication and mishandling of the order from one of the reps at the loaner desk. It became pretty frustra was there for about 2.5hrs due to a poor communication and mishandling of the order from one of the reps at the loaner desk. It became pretty frustrating and stressful as it made my agenda for my day to go off schedule. Other than my service advisor Ed Caceres was great. More

This is "Why" I have given the ratings I have. I've been an Audi customer for over 7 years, had 3 leased cars with you, have had several interactions (dozens -- possibly over 30 or 40) with your s I've been an Audi customer for over 7 years, had 3 leased cars with you, have had several interactions (dozens -- possibly over 30 or 40) with your staff and this was the first time I got an attitude from one of your staff. I think every review I've ever given you to date has been maximum across the board. The quality of work and price are exceptional, but the friendliness was quite poor and I almost gave it a "very bad". I was not impressed at all and quite frankly I found her to be rude: a false niceness that is completely transparent and disingenuous. Again, this is the first time in 8 years that this has happened at Prestige. This is why the customer service only gets an OK and the overall experience only gets a good. Sorry. More

Edward was very responsive, proactive and took very good care of me while at the dealership and also outside of it. People were efficient and delivered results quickly care of me while at the dealership and also outside of it. People were efficient and delivered results quickly More

the service was great, I arrived to return a lease thinking i was not going to get a good deal, and they everything possible, to make my lease return painless and got a great deal on my new car. thinking i was not going to get a good deal, and they everything possible, to make my lease return painless and got a great deal on my new car. More

Anytime I have an issue or concern Luis always goes above and beyond to resolve it. He also makes sure that I am 100% satisfied with the results. I am pleased with this branch and the level of customer care and beyond to resolve it. He also makes sure that I am 100% satisfied with the results. I am pleased with this branch and the level of customer care and service. Thank you. More

Margarita is wonderful to work with. She knew exactly what I wanted and made it happen. I would absolutely recommend her to anyone looking to buy an Audi. what I wanted and made it happen. I would absolutely recommend her to anyone looking to buy an Audi. More

This was my first experience servicing my new Audi. The Prestige service department was both friendly and professional. The problem was quickly diagnosed and repaired. Having owned Lexus vehicles for the Prestige service department was both friendly and professional. The problem was quickly diagnosed and repaired. Having owned Lexus vehicles for the past 15 years, Prestige service experience exceeds all other dealers. More

From ease of getting an appointment to taking care of me immediately with professionalism, I can't say enough about how professional Diane was throughout the whole process. I would refer all of my friends a immediately with professionalism, I can't say enough about how professional Diane was throughout the whole process. I would refer all of my friends and family to this dealership. More

Diana Giraldo is a excellent employee she is very friendliness very acknowledgment / experience of her work .I'm with audi 7 years and have always had an excellent service friendliness very acknowledgment / experience of her work .I'm with audi 7 years and have always had an excellent service More

I appreciate your professionalism and the speed in which you get your customers in and out and with a smile. Keep up the good work Prestige! you get your customers in and out and with a smile. Keep up the good work Prestige! More