Audi North Miami
North Miami, FL
Filter Reviews by Keyword
By Type
2,752 Reviews of Audi North Miami
Vernon is always so professional and pleasant to work with. I have bee going to this dealership in the future and have purchased 2 cars from here already. with. I have bee going to this dealership in the future and have purchased 2 cars from here already. More
We had such a great experience with Audi we decided to get another Audi... not only is the customer service top notch but the cars are GREAT. We are offered a water everytime we walk in the door. The te get another Audi... not only is the customer service top notch but the cars are GREAT. We are offered a water everytime we walk in the door. The technicians always help me remove the car seat when exchanging the car for a loaner. I have never ever had to wait in a line at Audi. Vernon is such a pleasure to work with. On more than one occasion he reminded me that I had a coupon. Nothing better than saving money. I wish there were more Vernon's around. More
I am very pleased with the service I've received from Prestaige Audi. Alex met all of my needs in the sales dept. Yelson was very helpful in scheduling 5,000 miles service. I was happy to see everyon Prestaige Audi. Alex met all of my needs in the sales dept. Yelson was very helpful in scheduling 5,000 miles service. I was happy to see everyone has a very positive mood in the morning with a good morning or are you being helped that good customer service. More
For this latest regular service visit, and just like all the previous visits with my current and older car, my experience has been exactly the kind of customer-centric service I want from a car dealership. the previous visits with my current and older car, my experience has been exactly the kind of customer-centric service I want from a car dealership. It is because of poor service that I left my previous dealer and tried Prestige. I began and continue my service experience at Prestige with Vernon Chang, and he has made sure it is always an efficient, pleasant and good-value relationship. This gives me the confidence in the dealership I need to feel I am in good hands with my Audi-- the last one, the present one, and the next one. More
Great costumer service thank you guys! Great costumer service thank you guys! Great costumer service thank you guys! Great costumer service thank you guys! Great costumer service thank you guys! service thank you guys! Great costumer service thank you guys! Great costumer service thank you guys! Great costumer service thank you guys! More
Yelsen was amazing - he waited for me 40 minutes after 6pm because I was stuck in traffic but had to get my car that evening. He called me the afternoon before with updates regarding my car. All around - 6pm because I was stuck in traffic but had to get my car that evening. He called me the afternoon before with updates regarding my car. All around - you can trust him and he gets it done. Very happy with him. More
Prestige Audi is fantastic! We've bought our last two cars there. I live pretty far away from this dealership but I drive there because I love their customer service (even though there is another on two cars there. I live pretty far away from this dealership but I drive there because I love their customer service (even though there is another one closer to me). I have never encountered a rude person there, they are always very nice. The moment you walk in someone is making sure you are taken care of. They are very efficient and they take care of everything, making the chore of getting your car serviced easy. One thing that I can't stand with some dealerships is that when you are getting work done, they leave you stranded without a car. That's a big deal for me (or deal breaker). I, like many others, can't be without transportation. Prestige NEVER does that, I'm always offered a car, regardless of what is being done. With Prestige's complimentary service and rentals, I'm getting kind of spoiled (as it should be!). I think I will be driving Audis for the rest of my life because I really don't want to go anywhere else. More
I have been servicing my Audi Q5 with Vernon Chang since 2010 and could not be happier. He is extremely professional, always responsive and attentive to my needs. This particular service visit extremely p 2010 and could not be happier. He is extremely professional, always responsive and attentive to my needs. This particular service visit extremely pleasant and surprising too - I say that because I did not have a formal appointment but was in major need of service as one of my tires seemed low in air and damaged and the monitoring system had all four tires marked as low. The A/C was also giving me issues. I only called him a few days earlier letting him know my issues and how worried I was and he told me just stop by when I could. I did and he immediately took care of me and even gave me a loaner which was a huge surprise as I did not have an appointment. From my past experience at another dealer, that was never offered unless you had an appointment weeks in advance. These are the moments that win and keep customers and Vernon's treatment of me will keep me servicing my vehicle at Prestige. He is truly a wonderful person to work with and I am very happy he is the person responsible in servicing my vehicle. Thank you for your great service as a dealership as well. More
The Service was Excelent and Diana treat me very Good, Loaner Car was good, Valeria did it really quick, the recieving was good too Thanks Felix Chitiva Loaner Car was good, Valeria did it really quick, the recieving was good too Thanks Felix Chitiva More