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Audi North Orlando
Sanford, FL
403 Reviews
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Showing 403 reviews
March 13, 2014
What a huge wonderful help Salma was, and continues to be. I brought my vehicle in for a technology update and she spent many patient hours with me. She is incredibly knowledgeable and kind. She contin be. I brought my vehicle in for a technology update and she spent many patient hours with me. She is incredibly knowledgeable and kind. She continues to contact me and go the extra mile in making sure my car works just as I expect. At the end of my long visit, I had purchased a wire which I thought I needed. It was not the right one and had to be quickly returned. The cashier was so snippy and rude. It really caught me by surprise. I had just purchased it and she pretty much sneered at me while I was with Salma and told us both in a very rude manner that we should not have opened the package and basically should have known better. I hope to not have to deal with the cashier much and look forward to communicating with the rest of the staff. More
by lilybrandon
Employees Worked With
Salma Yusuf
Helpful March 09, 2014
From the moment we stepped in the door, we got a feeling of caring and helpful people at this dealership. They were not pushy, but very willing to find the car the customer wanted to consider. Every perso of caring and helpful people at this dealership. They were not pushy, but very willing to find the car the customer wanted to consider. Every person we met at this dealership was more than willing to help in the areas they were assigned from the sales manager (James Bond) to the finance director. They work with the attitude "We are here to please our customers." Words cannot explain how thankful we were to find a dealership of this quality. I will encourage all who are looking for an honest deal and good folks to work with, to visit this dealership. You will be happy you did. More
by aharrell595
Employees Worked With
James Bond and Jesse Ting
February 27, 2014
Was traveling and took my car to Classic Audi and had to have my intake manifold replaced because it was cracked. 18 months later I took it in to my local Audi dealer and was told that I had a cracked inta have my intake manifold replaced because it was cracked. 18 months later I took it in to my local Audi dealer and was told that I had a cracked intake manifold again, and the bracket that keeps the manifold from vibrating was missing which is what caused is what caused the second cracked in the manifold. Spoke to Simon who offered me $50 and said that there is no way for him to be certain that the missing bracket caused the cracked. Did research and found that a crack manifold is very rare, to have a second crack in less then 18 months is unheard. I would never trust this dealership to work on my car, especially if you have children. Just not worth the risk. More
by tygreene1
Employees Worked With
Simon
January 06, 2014
We shopped for more than 3 months across Central Florida (literally coast to coast). We settled on Audi of North Orlando, primarily for their service and pricing. We purchased a new Q5-TDI and had to have (literally coast to coast). We settled on Audi of North Orlando, primarily for their service and pricing. We purchased a new Q5-TDI and had to have it special ordered due to being too new in the market place. Jesse Ting provided us with an almost weekly update as to where our Q5 stood all the way from being built, to being shipped, to arrival in the States to delivery at the dealership. We never felt that we were being pressured. This was also the only dealership we could find that did not have a cash purchase penalty. Other dealerships would quote us a price, then when they found we were paying cash, the purchase price was changed. Salma Yusuf spent the better part of an afternoon with us acquainting with the features and capabilities of the new Q5 MMI and other options. First class service and support so far. More
by dgummere55
Employees Worked With
Jesse Ting (Salesperson) and Salma Yusuf (Technologist)
January 05, 2014
I met with Salma for my second delivery appointment. She did an amazing job answering questions and showing me some of the great technological features of my new vehicle. Not only was the meeting informativ did an amazing job answering questions and showing me some of the great technological features of my new vehicle. Not only was the meeting informative, but it was very enjoyable and fun! Thanks to Slama for a great experience! More
by viccaserta
Employees Worked With
Salma Yusuf
December 31, 2013
We purchased a new 2014 Audi from Audi North Orlando. In order to buy the car we had to sign a document (I would call it a waiver) that absolved the dealership of responsibility for things you would expect order to buy the car we had to sign a document (I would call it a waiver) that absolved the dealership of responsibility for things you would expect them to stand behind for a new car purchase (example: the odometer has not been tampered with). We were prepared to walk out and they were prepared to let us (4 people came in to talk to us including management). All to tell us - "If you don't sign, we can't sell you the car". We should have walked out. The only reason we did not, is because we really needed to be done with the whole car shopping process. This was a very bad experience. More
by CarBuyer219
Employees Worked With
Erek Sanchez
October 21, 2013
Previously Mercedes Benz cars were my preferred car until now that I bought my first AUDI(2013 Q7 Premium PLUS) in December 2013 at Audi North Orlando,FL.(Ordered to Germany).Thank I meet Mrs. Barbara Wi now that I bought my first AUDI(2013 Q7 Premium PLUS) in December 2013 at Audi North Orlando,FL.(Ordered to Germany).Thank I meet Mrs. Barbara Winer,my sales advisor were she answers all our inquiries , instructions as to all the other features of the vehicles.Mrs. Winer is very courteous, respectful and know everything you need to know about Audi's. I could have bought it at Miami were my daughter buy her Audi q7 or else were., but I elected Audi North Orlando, because of Mrs. Barbara Winer make for me the great differences and all the other associates from Audi of North Orlando My thanks to : Audi Brand Specialist Barbara Winer Dinos Constantine , General Manager Chris Beard ,Parts Manager and the Front Desk Lady. Oh! About my Audi Q7,the best SUV in the world. More
by felipeVivas
Employees Worked With
BARBARA WINER
November 05, 2012
After two months of taking delivery of a brand new 2013 Audi, I have had the car just shy of one month of that time due to the utter most lake of care of my car from this dealer and stuck in a rental car. Audi, I have had the car just shy of one month of that time due to the utter most lake of care of my car from this dealer and stuck in a rental car. In this time, I have had the dealer damge my front bumper, had a faulty a/c compressor which leaked and soaked the interior carpet, had the windshield wipers damaged, interior trim pieces left loose, had the carpet finally replaced from the water damage, had the front bumper re-painted, then had the Audi rings on grille damaged, the front lower grilles and fender liner not re-installed correctly after the re-paint, the driver's front wheel / tire damaged and replaced, rear a/c vent left not fastened and the drivers trim not properly aligned. All of this an no explaination of why... Dare you ask how my Audi experience has been? Feel free to contact me for details... More
by johnf0725
Employees Worked With
Service Director, Service Manager, Regional Rep, Audi Corporate
August 27, 2012
Went in to this dealer to buy a used Lexus 330. Was an excellent experience all around. There was no pressure, and when I pointed out concerns with the vehicle they gave me an option of a discount or havi excellent experience all around. There was no pressure, and when I pointed out concerns with the vehicle they gave me an option of a discount or having them look and see if they could repair in the morning. This vehicle was already well priced thanks to the haggle free pricing and the best price guarantee. I can't emphasize enough that if you want a pleasant non hyper pushy sales experience that the people at the holler group and especially classic Audi are great. No tricks, no markups, no hidden fee. Only a 599 dealer fee that pretty much included everything. No weird switch in the finance department either. The no pressure continues. I bought my first car from a Toyota dealer in tallahassee and would never go back after this experience. Why would I make a big decision even more stressful than it already is? Anyway, this is probably the best I have ever felt after purchasing from a dealer. I didn't fight and they still gave me a great deal. - Robert More
by Rmminns
Employees Worked With
Yves
February 03, 2012
We stopped at Classic while on vacation in the Orlando area to have the 5000 mile servicing done on our A7, because we were a long way from home. We were greeted warmly and very professionally. The servi area to have the 5000 mile servicing done on our A7, because we were a long way from home. We were greeted warmly and very professionally. The servicing was completed in 90 minutes while we waited, and we enjoyed the comfort of the customer lounge area. The work was done and the car washed and vacuumed, which was a great help when on the road, and delivered to us with a smile. We were completely satisfied with the service and would happily come again. You folks in the Orlando area have an Audi dealership anyone could envy. More
by mjmikulich
Employees Worked With
Alex Salabarria
