Audi North Scottsdale

Go see Ken Carpenter I had been on the hunt for months for a Jetta wagon in a particular color combo. I amazingly enough after months of searching found one at Audi of Nor I had been on the hunt for months for a Jetta wagon in a particular color combo. I amazingly enough after months of searching found one at Audi of North Scottsdale. My salesman was Ken Carpenter. Trust me there is always a stigma about car salesman but Ken was nothing of the sort. He was amazing and engaged in conversation not just for a sale but because he cared. He wanted to make sure if I bought or not I was taken care of. That's a rare thing to find now a days. I can't praise him enough, and how amazing my experience was purchasing the vehicle. The management staff was also very kind. Sean Moran in finance was another rock star, kept it straight forward and didn't shove aftermarket warranties down your throat. He simply explained the value of each product which made you feel comfortable. Overall an amazing experience! More

Brian McCauley is the best!! I have bought my used car with Brain's assist. He was profession and knowledgeable when my wife and I were looking. No pressure just there to provide I have bought my used car with Brain's assist. He was profession and knowledgeable when my wife and I were looking. No pressure just there to provide the best customer service he could which was top notch. I recommended hi to my family which has gone to Brian for 2 more vehicles. I will definitely be going back to him for my automotive needs!!! More

Unexpected Experience First of all, I have not bought anything not even negotiated yet. However, my experience compelled me to write a quick note. I'm in a market to lease First of all, I have not bought anything not even negotiated yet. However, my experience compelled me to write a quick note. I'm in a market to lease a car and started my preliminary research into different makes and models, one of which is Audi A4. Before this visit, I met with Honda, BMW, and Lexus representatives, just recently and many more over the years. I casually walked in into the Audi showroom without previous arrangements. All other sales people seem to be busy, and I was directed to Alex Frekey for a test drive. Once we got into the car, I was pleasantly surprised that he actually knew a lot about the car and its technology (I found through my experience that most sales people do not, their focus is on $$). We've had a nice test-drive where I put the car through its paces, including hard cornering - he did not even blink, it gave me a new appreciation for A4's Quattro and Alex. After we were done with driving, we spoke for a few more minutes. I told him that I'm not a committed buyer just doing my research, no decision is immanent and I left. What happened the next day was really unexpected. I received email, not just a boilerplate thank you note, but a letter where he wait.... had to do a research to answer my questions about the Euro delivery. That's an exemplary followup that shows he cares, which is so rare. I may not buy this brand or from this dealership (numbers come from management), but I had to commend Alex for his work. More

Buying an Audi A4 Debbie Lloyd was our sales rep and she was wonderful....very knowledgeable and extremely helpful since this is my first Audi and I needed help with al Debbie Lloyd was our sales rep and she was wonderful....very knowledgeable and extremely helpful since this is my first Audi and I needed help with all the features....my son has bought cars from her previously and he referred us to her....wonderful experience! More

Purchased a new A7. We drove down from Prescott Valley to just look at possibly buying a A5 or A6. We were greeted by Debby Lloyd and she asked us if we needed any help. We drove down from Prescott Valley to just look at possibly buying a A5 or A6. We were greeted by Debby Lloyd and she asked us if we needed any help. We looked at the 2017 A5 SUV which we liked, but having to wait till May or June was a turnoff. Then we looked at the A6 which was lovely, but something about the lines on the A7 turned us on. My husband drives a Mustang GT with a supercharger, headers and upgrades, so driving the A7 with the supercharger was exciting! Debby allowed me to drive all the cars we were interested in, and was very patient with us, as we practically took up her whole day. She seems to be a very caring person, experienced in the Audi products and extras. We would recommend Debby to our friends and the dealership should be very proud of Debby and her sales service. More

All I can say is WOW I was traveling from California, back to my home town of Houston after a horse show, when my Audi broke down in phoenix. I called audi roadside, and t I was traveling from California, back to my home town of Houston after a horse show, when my Audi broke down in phoenix. I called audi roadside, and they had a truck to me in 15 minutes!!! i was floored. But wait..theres more!!! When i got to the dealership, i was greeted AFTER HOURS by the service manager him self, Jeff. He felt so bad for my situation, that he decided to stay late to make sure i had a loaner car. The next day my Audi was fixed, and i was back on the road to Houston. Thank you Jeff, and that you Audi North Scottsdale for all your help!!! More

the best What a great experience Bill Jacobs was very helpful when trying to buy a car over the Internet. He answered all my questions within a few minutes. He What a great experience Bill Jacobs was very helpful when trying to buy a car over the Internet. He answered all my questions within a few minutes. Helped my credit union with all paper work. Had my car shipped the next day and call and emailed me the next day to check on the delivery. This was the best car buying experience that I have ever had and i'am 62 years old. Thanks once more Bill Jacobs. More

Happy Holidays and Happy Car Buying! Audi North Scottsdale is as good as it gets! I have been an Audi owner for over 2 years now and recently traded in my brand new and Happy Car Buying! Audi North Scottsdale is as good as it gets! I have been an Audi owner for over 2 years now and recently traded in my brand new A4 for a Certified Pre-Owned Q5! We are expecting a new addition to the family and the SUV is more practical when it comes to car seats and strollers. We purchased our Q5 from Venna Wang and it was an excellent experience. She was by our side every step of the way from the trade in to moving the car-seat to the new Q5. The process was seamless and easy. Greg the Sales Manager helped us with our paperwork and it was a done deal. I cannot speak more highly of the entire team here at Audi North Scottsdale! And I have to give a shout out to Jason Brown in Service as he is inexplicably the best representative we have ever had! He goes above and beyond and I am excited to continue our service with the Q5 with him. Thank you Jason! Thank you Venna Wang and Thank you Greg! Great experience! Great Holiday Gift! Excited for our little one to arrive and to be Audi owners for life! Thank you Audi of North Scottsdale! More

I am a GM for a global company! They are top flight! I wanted to purchase a premium vehicle for my son who is a D-1 Football Superstar! I called Matt Guthrie 20 times and he treated me with respect and d I wanted to purchase a premium vehicle for my son who is a D-1 Football Superstar! I called Matt Guthrie 20 times and he treated me with respect and dignity every time. They took care of the financing on my purchase, sold me a premium used vehicle and I give Matt and Audi a 5 Star rating! I experienced top flight service in every way. I absolutely would reccomend them for any purchase new or used. I sell 10 Million dollars of product anually and these guys are the bomb! Thank you Matt! From the best to the best, I tip my hat! More