Audi North Scottsdale

I have bought many cars over the years and I felt Brad was honest and fair in my dealings with him. It is nice to go to a dealership and work with different people that have been with one car dealership was honest and fair in my dealings with him. It is nice to go to a dealership and work with different people that have been with one car dealership for over 10 plus years. It shows something about their management. I didnt buy a Audi but a used car of a different brand. I felt Brad took the same care as if I did buy a Audi. When I am in the market again in a few years he will be my first call. More

Overall it was an excellent buying experience! Jaime Overall it was an excellent buying experience! Jaime was very friendly, professional, and knowledgeable about the new Audi A3. I would recom Overall it was an excellent buying experience! Jaime was very friendly, professional, and knowledgeable about the new Audi A3. I would recommend Audi North Scottsdale, and in particular, Jaime Ossa, Audi Brand Specialist, and Bill Vanzanten, New Car Manager, to anyone interested in Audi. It was a pleasure doing business with the two of you! More

Wanted to get a new car. Brad helped me find what I was looking for and was out of there with a new car a few hours later looking for and was out of there with a new car a few hours later More

Brad was particularly patient with me and my wife and the 'advisors' in the selection of the car. We looked at many model in deciding on the final one. The price negotiation were handled in a professional 'advisors' in the selection of the car. We looked at many model in deciding on the final one. The price negotiation were handled in a professional and tolerant way on Brads' part. More

I purchased a Cadillac Escalade from sales consultant, Jaime Ossa. Jaime is 1st Class from beginning to end. He is highly efficient and organized when assisting clients. He added several personal touch Jaime Ossa. Jaime is 1st Class from beginning to end. He is highly efficient and organized when assisting clients. He added several personal touches on the day of sale. Great presentation and he is very thoughtful of his clients. I am beyond impressed with his quick ability to respond, I never had to wait for Jaime to get in touch with me! He knows very well how to take care of business and puts the client at top priority. By far, this was the most awesome car purchase experience I have ever had. Thank you Jaime for all you do! I really appreciated the pleasure of doing business with Jaime Ossa and Audi North Scottsdale, the team is fantastic. Best regards, Audrey More

This is the 3rd vehicle I've purchased from the Penske dealership in North Scottsdale and while they have all been good experiences I'd rate this one the best. Brad was excellent to work with and the whol dealership in North Scottsdale and while they have all been good experiences I'd rate this one the best. Brad was excellent to work with and the whole experience was excellent. Brad went above and beyond the call of duty by getting some things changed on A3 that I'd purchased and also helped me get tires and wheels changed off my trade in vehicle. So... all in all I'd have to say that this was one of the best experiences I've ever had in purchasing a new vehicle and the car itself is fantastic. More

I have had several vehicles that have had service over the years but I have never had the BEST SERVICE like I have received from Dan Darling at Audi North Scottsdale..I have not only but treated with the the years but I have never had the BEST SERVICE like I have received from Dan Darling at Audi North Scottsdale..I have not only but treated with the upmost respect but the BEST CUSTOMER SERVICE EVER!! I will not only recommend Dan Darling to all my friends but to all my friends in the Automotive Dealership Industry..I came in with concerns and Dan always would go above and beyond to make me happy...I am a customer who can honestly say that I love taking my AUDI in for service because I ALWAYS LEAVE WITH A SMILE...:0) Thanks Dan for all you do.. More

Overall: 5+ - Most pleasant car purchase experience and we have bought many cars! Our salesman Brad Burnham at Audi North Scottsdale was exceptionally professional friendly and helpful; he worked with us t we have bought many cars! Our salesman Brad Burnham at Audi North Scottsdale was exceptionally professional friendly and helpful; he worked with us to locate the right car that fitted our needs and price concerns and the whole experience felt more collaborative than transactional. Tara Price in finance was fabulous during the closing process she was very clear and direct and we trusted all of her recommendations! We now own a very impressive A3 Audi and am beyond thrilled. We would recommend the team at Audi North Scottsdale to anyone. The best car purchase experience bar none! Brad thanks again for making what is usually a painful event into a great experience! More

I bought a B7 Audi S4 from Brian McCauley through Audi North Scottsdale and am beyond thrilled with both the car and the service from the dealership. Brian was super easy to work with and accommodated me North Scottsdale and am beyond thrilled with both the car and the service from the dealership. Brian was super easy to work with and accommodated me as I shopped for months for the perfect car, test driving everything from an A5 to a TT to a B8 S4 - and when I saw a brilliant red B7 S4 that practically had my name etched into the seats it was so perfect for me, Brian worked to get me a great deal that required no haggling or hassle, offering super fair terms that was a win-win for everyone. Brian is a super nice guy that is a true Audi enthusiast that I highly recommend to anyone. Likewise, I strongly recommend Audi North Scottsdale as the best place in the greater Phoenix area to take your Audi for service. I work with Al Rizzo as my service adviser and am always greeted with great service, thorough explanations, and great loaner cars. They explain any issues clearly and work quickly to get things fixed, and things are always fixed right the first time. I feel like I'm given personal attention and I know they'll take care of me while never taking advantage of me. I will be an Audi North Scottsdale customer for a long, long time :) More

Below is my previous experience and I am taking this opportunity to change this review to reflect the dedication and actions of the Audi North Scottsdale Team to not only right any past issues but go wa opportunity to change this review to reflect the dedication and actions of the Audi North Scottsdale Team to not only right any past issues but go way above and beyond to earn our loyalty and business back. Bad experiences can certainly be an anomaly that results from timing and circumstances out of the norm, in other words anyone can make a bad decision from time to time. Mark Reicks and his team jumped through hoops to correct this situation and as a result we purchased another Audi with more to come. You really know what a business is made of when mistakes happen and extraordinary efforts are made to correct them. I love these guys!! Thank you! (Old Review) I purchased 3 Audi's from this dealership (A4, A6 & Q7). All three experiences were the same, poor service and a general tone of condescension. Acting like someone was doing me a favor. The only reason we continued to support this dealership was their close proximity to our residence. We visited once again to assist our daughter on the purchase of her new Audi A4. We were met once again with the same arrogance. When she asked them if they could match the Peoria, AZ Audi Dealerships deal of zero down and $399/mo + tax on a $35k 2012 Audi A4 their response was this deal doesn't really exist. When we pulled it up on the website on Sean's computer he said he would check with his sales manager and returned with many derogatory statements indicating that this was impossible and the Peoria dealer was falsely advertising and misrepresenting the deal. Further stating that when we got to the other dealership we would quickly learn that there will be hidden fees on top of their advertised deal. Guess what? They were 100% wrong! We went straight away to the Peoria Audi dealership and worked with their new car salesman, Joe Leavitt and his internet salesman, Steve. Their deal was exactly as advertised, no strings attached. Was a very pleasant experience. We plan on writing a letter to Audi Corporate as well as the local Scottsdale Audi Dealership's management. I am really unclear how this dealership has maintained good ratings as we have had 4 bad experiences in a row now with North Scottsdale Audi. More