
Audi North Scottsdale
Phoenix, AZ
Filter Reviews by Keyword
By Type
Showing 1,156 reviews
Thank you Jeffrey Wieland! I had a wonderful service experience at Audi North Scottsdale. Jeffrey Wieland, Service Manager is amazing, understanding, knowledgeable, and fun! I had a wonderful service experience at Audi North Scottsdale. Jeffrey Wieland, Service Manager is amazing, understanding, knowledgeable, and fun! I will definitely recommend the service at Audi North Scottsdale to all. More
Experience in Purchasing a New Car Being in the Valley over 30 years and purchasing at least a dozen cars, my experience yesterday was one of the best ever. Craig Nelson and Chris Fre Being in the Valley over 30 years and purchasing at least a dozen cars, my experience yesterday was one of the best ever. Craig Nelson and Chris Fredlake was nothing but a pleasure to deal with. There was no high pressure sale and I couldn't be more pleased with my Audi and my new car. I would highly recommend and plan on getting another Audi from them in the future. More
Craig Nelson: No Pressure, Helpful, Responsive I highly recommend buying an Audi from Craig Nelson at Audi North Scottsdale. He has a very low-key personality that put me at ease. He scored credi I highly recommend buying an Audi from Craig Nelson at Audi North Scottsdale. He has a very low-key personality that put me at ease. He scored credibility points with me when I mentioned a preference for certain features that were not available in the Audi vehicle I was originally considering, and Craig suggested I look at a comparable vehicle manufactured by one of his competitors. I took more than a month to make my decision, and during that time, Craig was impressively responsive to my emailed questions but never pressed me for a commitment. In the end, I did order from Craig, and I didn't have to haggle on the price. He told me the MSRP, the dealer invoice, and what I would be paying (which was reasonable according to my independent research). While I waited for my Audi to be delivered, Craig kept me updated on its progress at appropriate intervals without my having to prompt him. Although it arrived a few days later than originally expected, I wasn't concerned because Craig had already promised that he would put me in an Audi loaner at no charge. After my vehicle arrived, Craig took his time explaining all the features and assured me that he would be happy to review the information again (and even come out to my house) if I needed that service. I should also note that Chris Fredlake, who handled all the contractual red tape, was also pleasant and easy to work with. Thanks, Craig and Chris, for a five-star experience! More
Very pleasant buying experience Worked with Venna Wang who was knowledgeable, helpful and made this one of the easiest most pleasant buying experiences I've ever had. Since my purcha Worked with Venna Wang who was knowledgeable, helpful and made this one of the easiest most pleasant buying experiences I've ever had. Since my purchase last week she has been helpful in answering any questions about my new car. More
The Best Car buying experience ever My wife and I had the most pleasant buying experience that we have ever had. I will say i am like a lot of others who hate coming into a dealership to My wife and I had the most pleasant buying experience that we have ever had. I will say i am like a lot of others who hate coming into a dealership to buy a car. I was so surprised to find the staff at ANS unlike all the others i have experienced especially our salesmen Lou. He was very informative about the brand (we are first time audi owners) and answered a bunch of questions and never putting the "sales pitch" on us. We also were very impressed with the sales manager Matt, thank you for making the deal we wanted along with the extras. Just really want others to know how awesome this dealership is and go see LOU. Happy Montana Audi Owners Mike and Deb More
used car purchase Simply the best auto buying experience I have ever had. I found my vehicle on the Internet, worked with Debby Lloyd, and had the vehicle shipped 2,300 Simply the best auto buying experience I have ever had. I found my vehicle on the Internet, worked with Debby Lloyd, and had the vehicle shipped 2,300 miles to Estero Florida. The entire process was flawless- the Porsche I purchased was in perfect condition- even in better shape that they indicated. Debby took the vehicle to the local Porsche dealer for a complete inspection, then back to the Porsche dealer for a brake fluid change. Debby kept me in the loop through the entire process, right up till the vehicle was delivered to my home in Florida. The dealer took care of everything, vehicle transport, plates, and even got me a great finance rate. Everyone at this dealer was very professional, and always returned my calls as well as responded promptly to all my e mails. They are the best dealer I ever worked with. More
Awesome Sales Person!!! Thank you Venna for a great sales experience!!! I've purchased cars in the past, but you have made this process truly a fun, easy, and professional ex Thank you Venna for a great sales experience!!! I've purchased cars in the past, but you have made this process truly a fun, easy, and professional experience! Thank you, Peter Ventrone More
2015 Audi A3 Cabriolet Thank you Venna for making our dream car purchase experience, an enjoyable one. Thank you also for your special attention to detail and to making sur Thank you Venna for making our dream car purchase experience, an enjoyable one. Thank you also for your special attention to detail and to making sure all of our questions were answered satisfactorily. Also thanks to Sean and Joe for always being very helpful on each of our visits to the Showroom. More
Expertise Both my husband and myself were extremely pleased with Craig Nelson's command of knowledge he has of the Audi brand. Information was shared in a profe Both my husband and myself were extremely pleased with Craig Nelson's command of knowledge he has of the Audi brand. Information was shared in a professional manner that emphasized the unique features of the A4 we purchased. Craig should be a mentor for all sales reps! Ann & Kim Stone More
R8 Pre-Purchase Inspection This review is for service advisor Jason Brown and his technician Ben Unna. I had Audi North Scottsdale perform a PPI on an Audi R8 I was looking at This review is for service advisor Jason Brown and his technician Ben Unna. I had Audi North Scottsdale perform a PPI on an Audi R8 I was looking at purchasing. As a side note, I'm a huge automobile enthusiast, I'm picky when it comes to the cars I buy and I am located in Los Angeles and the seller dropped off the vehicle at the dealership for me. They were quick, professional and courteous. Jason even went above and beyond and supplied me with a CarFax report for the vehicle for no charge. This was something he did himself as he wanted to make sure I was buying a good solid vehicle. It's little things like this that would make me refer my friends in the area to come here. Jason was quick to respond to any questions, any issues they found he was able to send me photos of it and/or provide a remedy solution. Overall the vehicle was solid but Jason was able to go through the vehicle completely to make sure I was buying something I would be happy with. He personally sent me numerous photos, videos, and of course a PPI report stating any issues the car may have. I've had PPI inspection done at other dealerships and they're no frills and they won't try to up charge you to repair some issue the car doesn't have. If you own an Audi definitely come talk to Jason for service or warranty related items, his technician Ben Unna is probably one of the best guys in the industry. More