
Audi North Scottsdale
Phoenix, AZ
Filter Reviews by Keyword
By Type
Showing 1,156 reviews
Only way to buy a car Honest answers, no haggling and an excellent price. It is the only way to purchase a car. This dealership has it all. Audi North Scottsdale and Honest answers, no haggling and an excellent price. It is the only way to purchase a car. This dealership has it all. Audi North Scottsdale and Craig Nelson are very highly recommended. More
2015 Audi A4 Craig Nelson was informative, educational and a superb salesman that really assisted me with my purchase. He was helpful and passionate about the sale Craig Nelson was informative, educational and a superb salesman that really assisted me with my purchase. He was helpful and passionate about the sale and found me the perfect car that suited my needs. I'm very happy with all he did More
Buying my car with Venna Wang An amazing experience!!! Venna Wang is well suited for this amazing experience ! This car buying experience was efficient and easy! Best dealership wi An amazing experience!!! Venna Wang is well suited for this amazing experience ! This car buying experience was efficient and easy! Best dealership with best employees ! More
Got a great deal on the vehicle I came for!!! I love my pre-owned vehicle. Great customer service!!! My Sales representative was Venna. She was so great and was not pushy. She made sure the vehicl I love my pre-owned vehicle. Great customer service!!! My Sales representative was Venna. She was so great and was not pushy. She made sure the vehicle I came for was ready to be test driven. Also, she encouraged that we really have a good look at the vehicle before purchase so we could make sure it was in great condition.I really appreciate there business. Also, Greg helped me get a great price on the pre-owned vehicle I went in to purchase. I highly recommend this place. Special Thanks to Venna and Greg.... As well as the Audi North Scottsdale Team... :) More
Terrible Follow Up Very disappointed in the level of professionalism and lack of follow up with any of these people. Parameters of my deal were provided and there was n Very disappointed in the level of professionalism and lack of follow up with any of these people. Parameters of my deal were provided and there was no negotiation or communication throughout the process. I will stick with Mercedes. More
Outstanding customer service, quality work. I purchased my Audi TT from Audi North Scottsdale in 2009 and have taken it in for routine maintenance and service since I have owned my vehicle and I I purchased my Audi TT from Audi North Scottsdale in 2009 and have taken it in for routine maintenance and service since I have owned my vehicle and I am still amazed at how impressed I am with this company. They are honest, trustworthy, professional, helpful and provide quality work. I actually went there today for new brakes and to replace a light on my car. Their service team assessed my brakes, determined that I didn't actually need them, explained in detail when I may need them- turns out I won't need them for quite some time, replaced my lights and washed my car. Most other service departments I have done business with would just slap on new brakes and rob me I am always so appreciative of their outstanding customer service, courtesy and quality of work. More
Derrick Carter Rocks! I have had nothing but awesome experiences at all of the Penske Dealerships...Sales and service. Audi North Scottsdale is my go to dealership and Der I have had nothing but awesome experiences at all of the Penske Dealerships...Sales and service. Audi North Scottsdale is my go to dealership and Derrick Carter is the man. I have been driving old Audis since I was a teenager, and grew up working on Audis and VWs. Now that I don't have the time, I bring my car to Derrick. He is always smiling, always making solid recommendations, and always getting me in and out incredibly fast. I just ran my car through for a regular service, aftermarket sport suspension upgrade, and some other work, and like always Derrick took care of me and my car. Kudos to all the service techs too as the car scares curves straight and growls with subtle conviction. The best part was everything came in under the estimate. Servicing my car at Audi North Scottsdale is actually somewhat of a stress reliever. Take a few hours off from work, talk about cars with a bunch of people who love what they do, test drive the newest s-line loaners, and come back to pick up a car that runs better than new. Couldn't ask for more! Thanks Derrick!! More
If you look under 40 don't bother I went in looking for a used Audi, which they have a pretty good selection. I had to give myself a tour of the dealership because no one would even lo I went in looking for a used Audi, which they have a pretty good selection. I had to give myself a tour of the dealership because no one would even look at me. I know that a 22 year old at an Audi dealership isn't common, but still. I have the money and credit to afford a used car, but because I am young no one even bothered to help. Horrible customer service. I wouldn't go back to this dealership if I had $100,000 to spend. Worst experience I've had with a dealership. More
Great car buying experience! Audi North Scottsdale is one of the finest car dealerships I've seen. I was traveling from Tucson to Scottsdale via an airport shuttle and they were Audi North Scottsdale is one of the finest car dealerships I've seen. I was traveling from Tucson to Scottsdale via an airport shuttle and they were kind enough to have a sedan service pick me up from the airport and bring me to the dealership. As we drove onto the property I was surprised by a number of items, the variety of car manufacturers, the luxury, the pristine environment. As we all know, how the dealership looks on the outside doesn't mean it will translate to a great place on the inside. However, I was pleasantly surprised that it didn't end when I entered the Audi area. The people were very friendly and helpful with everything I needed. My sales associate, David Silver was there to greet me and set up everything for a very fast and efficient car buying experience. It was very easy. I was on my way in my new car without any issues. Truly a great experience, thank you! I would definitely recommend this place to anyone who is serious about buying an awesome car! More
I stopped into this store looking for a vehicle that I saw advertised on Autotrader.com and had my doubts of the legitimacy of this vehicle. the extremely low miles and what the vehicle was priced at sou saw advertised on Autotrader.com and had my doubts of the legitimacy of this vehicle. the extremely low miles and what the vehicle was priced at sounded to good to be true. I spoke to Steve Baca and explained why I was there, he stepped away, located the vehicle and it was exactly as advertised. During this process, Steve listened to what I needed in my trade, what cost I would like and other items that were important to me. Steve did a GREAT job and helped me with everything I requested. They even went above and beyond with my trade, considering that it was not with me at the time. The customer service was excellent, the Financing Department was also a pleasure to work with! Everything was very transparent and they did exactly what they promised! I would highly recommend this dealership to my family, friends and anyone else in the market for a vehicle. More