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Audi North Scottsdale

Phoenix, AZ

4.8
1,156 Reviews

7150 E Princess Dr

Phoenix, AZ

85054

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Showing 1,156 reviews

January 01, 2015

Only way to buy a car Honest answers, no haggling and an excellent price. It is the only way to purchase a car. This dealership has it all. Audi North Scottsdale and More

by AZOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Nelson
Jan 02, 2015 -

Audi North Scottsdale responded

Thank you for the opportunity to assist you with your new Audi. I also appreciate the kind remarks regarding your experience and in particular the service you received from Craig Nelson. Please let me know if there is anything I can do for you in the future. Your total satisfaction is very important to me. Kind regards, Mark Reicks General Manager Audi North Scottsdale

December 25, 2014

2015 Audi A4 Craig Nelson was informative, educational and a superb salesman that really assisted me with my purchase. He was helpful and passionate about the sale More

by prince
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Nelson
Dec 26, 2014 -

Audi North Scottsdale responded

Thank you for your recent new Audi A4 purchase. I appreciate the kind words regarding your experience with Craig Nelson. I am glad Craig was able to exceed your expectations and make this a pleasant experience. Please let me know if there is anything I can do for you in the future. Your total satisfaction is very important to me. Kind regards, Mark

November 28, 2014

Buying my car with Venna Wang An amazing experience!!! Venna Wang is well suited for this amazing experience ! This car buying experience was efficient and easy! Best dealership wi More

by piriaida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Venna Wang
Dec 26, 2014 -

Audi North Scottsdale responded

Thank you for giving us the opportunity to assist you with your purchase and for the kind words regarding Venna and our staff. Please let me know if there is anything I can do to assist you in the future. Your total satisfaction is very important to me. Kind regards, Mark Reicks General Manager Audi North Scottsdale --------------------------------------------------------------------------------

November 20, 2014

Got a great deal on the vehicle I came for!!! I love my pre-owned vehicle. Great customer service!!! My Sales representative was Venna. She was so great and was not pushy. She made sure the vehicl More

by Destiny Ortega
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Venna Wang, Greg Buttopietro
Nov 21, 2014 -

Audi North Scottsdale responded

Thank you for your kind words about your recent purchase and especially your experience with Venna and Greg. Please let me know if there is anything I can do for you in the future. Your total satisafaction is very important to me. Kind regards, Mark Reicks General Manager Audi North Scottsdale

November 07, 2014

Terrible Follow Up Very disappointed in the level of professionalism and lack of follow up with any of these people. Parameters of my deal were provided and there was n More

by kre30a
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian McCauley, Troy Toenjes
October 03, 2014

Outstanding customer service, quality work. I purchased my Audi TT from Audi North Scottsdale in 2009 and have taken it in for routine maintenance and service since I have owned my vehicle and I More

by Kchrisman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wyatt Tolby, Dennis Goad, Al Rizzo
Oct 04, 2014 -

Audi North Scottsdale responded

Thank you for your kind words regarding your recent experience at our dealership. The Audi TT has always been one of my favorite cars. We appreciate the opportunity to assists you even if we do not do any service. Please let me know if there is anything I can do to help you in the future. Your total satisfaction is very important to me. Kind regards, Mark Reicks General Manager Audi North Scottsdale

September 16, 2014

Derrick Carter Rocks! I have had nothing but awesome experiences at all of the Penske Dealerships...Sales and service. Audi North Scottsdale is my go to dealership and Der More

by twallace82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Carter
Oct 04, 2014 -

Audi North Scottsdale responded

Thank you for your kind words regarding your experiences with Audi North Scottsdale and in particular Derrick Carter. Please let me know if there is anything I can do for you in the future. Your total satisfaction is very important to me. Kind regads, Mark Reicks

June 28, 2014

If you look under 40 don't bother I went in looking for a used Audi, which they have a pretty good selection. I had to give myself a tour of the dealership because no one would even lo More

by cody.15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Moran
Jul 02, 2014 -

Audi North Scottsdale responded

Good morning, Thank you for taking time to let me know about your experience with my dealership. Please allow me to apologize for the lack of service you received while you were here. Is it possible that you could call me personally, text, me or e-mail me so that I could personally help you. My personal cell phone number is 602-549-8813. I am on vacation this week through Sunday night with limited access to my phone but I do check my e-mails throughout the day. My personal e-mail address is mreicks@penskeautomotive.com. I realize that your time is important and that you have many places to choose from to purchase your car. I use any comments from our customers to improve our service going forward. If you would be kind enough to give me a second chance I will personally see to it that you have a red carpet treatment at my store. Your total satisfaction is very important to me. Kind regards, Mark Reicks General Manager Audi North Scottsdale 480-538-4010

April 08, 2014

Great car buying experience! Audi North Scottsdale is one of the finest car dealerships I've seen. I was traveling from Tucson to Scottsdale via an airport shuttle and they were More

by SteveAbbott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Silver
Apr 08, 2014 -

Audi North Scottsdale responded

Hi Steve, Thank you for the opportunity to assist you with your recent automobile purchase. I am very happy that your expectations were exceeded and that David Silver was able to make this a fast and efficient car buying experience for you. Please let me know if there is anything I can do for you in the future. Your total satisfaction is very important to me. Kind regards, Mark Reicks

January 12, 2014

I stopped into this store looking for a vehicle that I saw advertised on Autotrader.com and had my doubts of the legitimacy of this vehicle. the extremely low miles and what the vehicle was priced at sou More

by cwholliday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Baca
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