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Audi Oklahoma City

Oklahoma City, OK

Overview
Reviews
Vehicles
4.5
151 Reviews
Call Dealership (405) 748-8001

13000 N. Broadway Ext

Oklahoma City, OK

73114

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Showing 151 reviews

April 04, 2024

(From mrnobody). Consider this the update from the previous review. I wasnt able to login to my other account, so im gonna use this one. The general manager was quick More

by An Do
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Samples
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Helpful
February 25, 2024

Purchasing vehicle was a breeze. However, when it comes to refunding warranty money, they take forever to refund me. As of the time of this post, I still have not receive my Term Pro More

by mrnobody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Samples
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Helpful
March 20, 2023

Very professional, everyone was quick to respond. Excellent and timely service for all services. Thank you More

by Khollis339
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Higgins
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Apr 10, 2023 -

Audi Oklahoma City responded

Alright! Glad your experience was a good one. Thanks, and come back soon.

Helpful
February 07, 2023

Service for a recall was done in a timely manner. Everyone at this dealership that I dealt with was very friendly and helpful. More

by kramerdog
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Stephens
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Feb 09, 2023 -

Audi Oklahoma City responded

We’re so pleased our Service Department lived up to your expectations, Kramer! We’re so happy you’re satisfied with the recent work we did for you. It’s our job to keep you rolling and we look forward to the next opportunity to serve you!

Helpful
January 26, 2023

I buy Audis because of the excellent service and friendly service reps. Mine is Kyle Stephens who is very responsive and knowledgeable. I bought a 1999 A4 and now own a 2010 A3. Both with manual transmission More

by edavis16
Recommend Dealer
Yes
Employees Worked With
Kyle Stephens, Service
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Feb 09, 2023 -

Audi Oklahoma City responded

Thank you for your positive comments, E! We’re proud to have you as a customer and we truly appreciate your business! We hope we can help with your next new vehicle, too!

Helpful
October 28, 2022

Spent over $80k on a new car while my sales associate sat and played on her phone. More

by BRT
Customer Service
Recommend Dealer
Yes
Employees Worked With
Lexi Seburg
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Nov 04, 2022 -

Audi Oklahoma City responded

Hello, We understand your frustration with your experience. We apologize that you are not satisfied with the customer service you received. Please contact me at jsamples@bobmoore.com to speak further, I would be happy to chat. Respectfully, James Samples, General Manager

Helpful
August 09, 2022

Service Dept headed by Alexa and Kyle is excellent. Professionalism, courtesy and all pleasant interaction embody this Audi Service / Dealership. We will always go back to this dealership. More

by minliz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alexa
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Aug 17, 2022 -

Audi Oklahoma City responded

Thank you for your kind words! We will be sure to pass along your kind comments to Alexa and Kyle! We’re so happy you’re satisfied with the recent work we did for you. It’s our job to keep you rolling and we look forward to the next opportunity to serve you.

Helpful
August 08, 2022

Kyle Stephens on the service department is a very dedicated employee he took care of needs and services for my car. Keep up Kyle you are doing Awesome!!!! More

by Ana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Stephens
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Aug 17, 2022 -

Audi Oklahoma City responded

Thank you, Ana! We are so pleased to hear that Kyle made your visit with us a good one! Don't hesitate to call if there is anything else you need!

Helpful
June 28, 2022

Service personnel friendly, not responsible for company policy, but the labor charges on the simplest service procedures is outrageously high. I paid cash for my Audi, but can’t afford to have Audi service More

by gtheilen
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service department personnel at Audi OKC
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Jun 28, 2022 -

gtheilen responded

It is disappointing to have a good purchasing experience (I paid cash), and then to have to dread every service appointment, and the outrageous cost of "labor" at this dealership! This seems to be the unapologetic business model here, and I will be seeking outside service providers for further service for my Audi. I will be interested to follow the current lawsuit filing against Audi with regards to service charges to customers for faulty system failures.

Jun 30, 2022 -

Audi Oklahoma City responded

Hello, We’re disappointed to learn about this review. We can assure you that our prices are fair, and we would never try to overcharge a customer, but if you felt that was the case we apologize. We’d appreciate the opportunity to connect with you and discuss your experience. Please reach out to me at jsamples@bobmoore.com if we can talk further. I hope we can reach a resolution together. Respectfully, James Samples, General Manager

Helpful
June 15, 2022

Very friendly professional staff and sales. Answered all my questions and gave me a great deal. More

by Doug.collins2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Jefflo
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Jun 17, 2022 -

Audi Oklahoma City responded

Doug, thank you for your positive feedback about the team. We’re proud to have you as a customer and we truly appreciate your business!

Helpful
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