Audi Ontario

Ralph listened to my concerns about my tire mysteriously leaking air. He explained his approach to investigate the issue. He was very patient and kind.. for 2 days after my 1st visit, I didn't see the tire leaking air. He explained his approach to investigate the issue. He was very patient and kind.. for 2 days after my 1st visit, I didn't see the tire leaking. He had promised that if the problem continues, they would replace the tire. The tire begin to show leakage again and they found a small hole. Ralph was going to replace the tire with a different brand than what was on my vehicle.I had to return yet a 3rd time to get this resolved. This ordeal cost me 12 1/2 hours and 300+miles not to mention traveling on one of the most dangerous highways in Cali. I am recommending this center because I am hopeful that my experience was a one-off. I believe service could be better. More

I’m rating Diana Perez of the Service Dept with a 5 star rating with my service on 05/14/2025. She was professional, on time and communicated well regarding my vehicle. rating with my service on 05/14/2025. She was professional, on time and communicated well regarding my vehicle. More

The best service department hands down! ! Dani went above and beyond to take care of a flat tire Issue. Replaced the tire, car washed, and ended up replacing all tires since the others were ! Dani went above and beyond to take care of a flat tire Issue. Replaced the tire, car washed, and ended up replacing all tires since the others were at 5. Gave me a great deal! Appreciate the customer service going above every time! More

Took my vehicle in for a recall . And they were able to take me in earlier than I was originally scheduled since I needed to run some errands . Dropped it off and got a text as soon a And they were able to take me in earlier than I was originally scheduled since I needed to run some errands . Dropped it off and got a text as soon as it was finished. When I picked it up It was washed and vacuumed. More

The customer service was attentive from the first phone call. Tania sent a friendly video clip introducing the SUV I was interested in and clarifying the question I had. I went in for a test drive, and I w call. Tania sent a friendly video clip introducing the SUV I was interested in and clarifying the question I had. I went in for a test drive, and I was impressed with the car and the service I received. The dealership is very nice inside with great-looking cars. More

This dealership is by far the best location. I have only been driving Audi vehicles fir the past 20 years and I highly recommend taking you business to this particular dealership. They are ve I have only been driving Audi vehicles fir the past 20 years and I highly recommend taking you business to this particular dealership. They are very professional and courteous. The staff was so helpful and knowledgeable especially my salesperson Farzy Rashid. He definitely goes beyond any expectations and truly cares for all his customer More

"We bought our first EV! " The key ingredients to a successful buying experience for the customer is making sure the seller establishes the elite principle of treating all " The key ingredients to a successful buying experience for the customer is making sure the seller establishes the elite principle of treating all customers with the utmost respect and giving them the benefit of the doubt. Whenever you enter the Audi Ontario dealership, from the moment you step onto the lot, the Audi Brand Specialist and management make you feel welcome right away. Our Audi Brand Specialist "Mario Granados," was that guy. He was absolutely awesome. Mario made shopping for a new vehicle easy, as he guided us through the entire process. Mario was professional, knowledgeable, kind, no nonsense, no xx, no talking in circles, and wanted to build a relationship with us. Mario listened to what we wanted, asked the right questions to find out our needs, and made the best possible recommendations that made sense to fit our mission. So, if you're looking to lease a new vehicle -- like we did, please go to Audi Ontario, and ask for Mario Granados. You will not regret your decision. We leased the new 2025 Q4 ETRON, our first EV, and my wife could not be more happy with the customer service she received from Mario and Ella Wang, the finance Manager. Thank you Mario and Ella, for treating my wife and I, with the utmost respect. P.S. Steph Curry plays for Audi Ontario and Amen Thomason plays for all the other dealerships -- you're tied in the fourth quarter, 5-second on the clock to play -- Curry has the ball -- What dealership are you betting on? It's a no brainer. Head to Audi Ontario and ask for Mario Granados... Today! More

Your customer service representative Ramon in the service department has Great customer service and is very customer centric.. He makes it clear what work needs to be done to your vehicle and why.. I appreci department has Great customer service and is very customer centric.. He makes it clear what work needs to be done to your vehicle and why.. I appreciate his expertise.. More

Walked in just looking around and walked out with my dream car thanks to Farzy Rashid. dream car thanks to Farzy Rashid. More

I had an excellent experience leasing my new Audi Q3 from Audi Ontario, thanks to Farzy Rashid. From the moment I walked in, Farzy was incredibly helpful, professional, and attentive to my needs. He made the Audi Ontario, thanks to Farzy Rashid. From the moment I walked in, Farzy was incredibly helpful, professional, and attentive to my needs. He made the entire leasing process seamless and stress-free. The Audi Q3 is a fantastic vehicle—stylish, comfortable, and packed with all the latest technology. Farzy helped me navigate through all the options and made sure I got the absolute best deal possible. I couldn't be happier with my new car and the exceptional service I received. It would not have been possible without Farzy's help and expertise! Highly recommend working with Farzy if you're considering leasing or purchasing an Audi. Thanks again, Farzy! More