
Audi Ontario
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,088 reviews
Service Visit Upon arrival at the dealership, I was met by Zachary Rojo. I was pleasantly surprised that I did not have to wait to be helped. My car was serviced i Upon arrival at the dealership, I was met by Zachary Rojo. I was pleasantly surprised that I did not have to wait to be helped. My car was serviced in a very timely manner. Zachary Rojo could not have been more helpful. He kept me informed as promised and made the overall experience very pleasant. More
Helpful and friendly sales Stopped by the dealership for a casual look at Audi's. Brandon Clemons was knowledgeable and helpful through the buying experience. Dean Vetricek was Stopped by the dealership for a casual look at Audi's. Brandon Clemons was knowledgeable and helpful through the buying experience. Dean Vetricek was engaging and entertaining. Customer Service at its best. ***** More
Service visit My car was serviced in a very timely manner & the job was excellent. The staff at this dealership is very approachable & helpful. The facility is bran My car was serviced in a very timely manner & the job was excellent. The staff at this dealership is very approachable & helpful. The facility is brand new. More
Customer service is everything! Best customer service I’ve ever had at a dealership. Super nice, helpful and patient! Overall experience was great! I’m so happy with my new Audi! Tot Best customer service I’ve ever had at a dealership. Super nice, helpful and patient! Overall experience was great! I’m so happy with my new Audi! Totally different from my Jeep, but I’m loving it! Drove over an hour to check out Audi of Ontario and so happy we did. I feel much safer in my new car with my daughters. We were definitely taken care of. More
Great Experience Worked with Raquel Hernandez on my lease return and getting into another vehicle. Raquel was very professional and transparent with the offers that ca Worked with Raquel Hernandez on my lease return and getting into another vehicle. Raquel was very professional and transparent with the offers that can could be made and always followed through with anything that she said she would get back to me on. The dealership itself and all its employees were welcoming and always greets you with a smile. I highly recommend Audi Ontario and Raquel Hernandez to anyone looking to buy an Audi. More
Jay Baik made the visit excellent Highly recommend Jay Baik. Our visit to purchase a pre-owned Audi A3 started off less-than-stellar because Dealership thought our appointment was for Highly recommend Jay Baik. Our visit to purchase a pre-owned Audi A3 started off less-than-stellar because Dealership thought our appointment was for another day despite an email communication in our hand with the date listed. They proceeded to have us sit and wait while they took an unusually long time to retrieve the two vehicles we had arranged via email to view, including reveal that one of the vehicles was unavailable for viewing afterall. What?! Jay Baik was the ONLY employee, amongst many around us, who came up and actually apologized directly and specifically for the miscommunication and offered to see what he could do to make things right. Chris Blair was pleasant and professional, but did not appear to directly address our disappointment and offer to rescue our customer experience. Throughout the purchasing process Jay referred to the original communications error, the inexplicably odd wait times, as well as the strange unavailability of the vehicle we'd rarranged to look at...and he worked with us to get the vehicle we were looking for and jumped through several bureaucratic and procedural hoops because he wanted to help us have a positive impression of our car buying experience. I DEFINITELY recommend Jay Baik. Ask for him. More
Great customer service! Yalonda Conrad was great to work with! She was very knowledgeable and informative. We did not feel pressure to buy the car like most dealerships. We w Yalonda Conrad was great to work with! She was very knowledgeable and informative. We did not feel pressure to buy the car like most dealerships. We would definitely go back again in the future. The process was very quick and efficient. We are so glad that we came across her and Audi Ontario. More
Outstanding It was nice and easy and fast and done professionally I was taken care fast and I didnt stay to long and was very helpful It was nice and easy and fast and done professionally I was taken care fast and I didnt stay to long and was very helpful More
Trust worthy Main reason why I chose this dealership is for the simple fact that I can trust them, there’s not a lot of dealerships like them. Main reason why I chose this dealership is for the simple fact that I can trust them, there’s not a lot of dealerships like them. More
Kevin was very friendly I like the fast service when purchasing my vehicle. I did not feel pressured in anyway and I was happy with the price. I was glad that the dealer was I like the fast service when purchasing my vehicle. I did not feel pressured in anyway and I was happy with the price. I was glad that the dealer was able to take my vehicle to my house since I had my other vehicle with me. Overall, great customer service. More