Audi Ontario

Fantastic customer service with Jhovan I would choose this dealership again for my next Audi. I absolutely love my car. Thanks so much for your outstanding customer service. My new vehicle I would choose this dealership again for my next Audi. I absolutely love my car. Thanks so much for your outstanding customer service. My new vehicle is simply "amazing". More

AUDI ONTARIO WAS AMAZING! For the past fourteen years, my wife and I have only lease vehicles, since we moved to California. We have gone to dealerships that have given us horr For the past fourteen years, my wife and I have only lease vehicles, since we moved to California. We have gone to dealerships that have given us horrible customer service experiences, from dealing with the sales team, and the finance manager. This year, my wife decided to upgrade to an upscale vehicle, as well, an upscale dealership. We decided to go with Audi Ontario, 2272 E. Inland Empire Drive. When my wife and I parked at the designated customer service parking area, we were greeted with a warm smile by Jay Baik, their Audi Brand Specialist. I have to say, after fourteen years with dealing with pushy, obnoxious, arrogant sale specialists, and sale managers, Jay Baik was truly a breath of fresh air. Shopping for a new car is extremely daunting when you don’t know the business and you don’t have time to really shop around. You can only hope to be treated with respect and be in the best hands possible. Well, that’s how we felt through the entire process at Audi Ontario, that we were respected and in good hands. If you walk into the Audi Ontario dealership, don’t hesitate to ask for Jay! Highly recommend Jay Baik, as he’s more than a knowledgeable salesman, he’s honest, humorous, and will become the person you will call time and time again when it’s time for your new vehicle! If you tell Jay what you’re looking for, he will get it for you! If you tell him price point ... he delivers! A pleasure to work with him and the sales manager at this dealership, they were always helpful, and can’t do enough to make you feel comfortable while waiting for any transaction you are doing. Jay Baik’s knowledge and kindness made us feel at home and gained our trust with him. We trusted him one million percent at every step of the process. When buying or leasing a new car, there are three transactions you always go through. First, dealing with the sales specialist on the lot, second, with the sales manager on the price factor, and last, dealing with the finance manager, closing the deal and paperwork. The finance manager John Scholz and Kevin Bolden was also a great guys. Kevin and John made the closing paperwork fast and easy, and was patient with us, by explaining all details of our contract. I give Audi Ontario a triumph trifecta GOLD STAR rating, when it comes to all around customer service. My wife leased an Audi Q3 SUV, and she loves it! That quality of customer service we received from Jay Baik, the sales manager, and the financial manager was A1! Helen & Jermaine More

Satisfaction It was a very easy and stress free experience for us, the whole team works hard to make a deal. Our sales associate was very informative & fun and did It was a very easy and stress free experience for us, the whole team works hard to make a deal. Our sales associate was very informative & fun and did the best she could to get us a good deal. Thanks Yalonda Conrad for making my transition from an Infinity to Audi easy. More

Quality Service with a Smile! I purchased my second A5 from Audi Ontario in May and received such great service that I decided to try their service department. As a prior Audi owne I purchased my second A5 from Audi Ontario in May and received such great service that I decided to try their service department. As a prior Audi owner; I previously had my car serviced at a different location that had a decent service department but had I had a fabulous service advisor; so Zachary has big shoes to fill. Nonetheless; Zachary Rojos far exceeded my expectations and made my service (tire rotation) a pleasant experience. From the time I arrived, Zachary greeted me with a smile and made sure that I was comfortable while I waited. The young lady that assisted me with my check out was also very nice and thorough. More

VERY GOOOOOOOOOD！ Raquel is professional and very nice salesperson. We felt good for purchasing a new Audi car in Audi Ontario.I will tell my friends about it and I lik Raquel is professional and very nice salesperson. We felt good for purchasing a new Audi car in Audi Ontario.I will tell my friends about it and I like here so much. More

The Best Experience buying a car Jhovan was an awesome salesman. He was very calm and patient. He will give it his all to get you in the car that you want😊 He is the best😊 Jhovan was an awesome salesman. He was very calm and patient. He will give it his all to get you in the car that you want😊 He is the best😊 More

Great selection and condition of pre-owned vehicles Zackary White Audi Brand Specialist did a great job on working with me since I was calling from Arizona he took the time to take a video of the vehicl Zackary White Audi Brand Specialist did a great job on working with me since I was calling from Arizona he took the time to take a video of the vehicle in interest and explained everything about the car in detail, which is a great way to take a better look at your future purchase. He followed up answered all my questions and concerns in a timely manner. Hope Goodman Sales Assistant, did a great job in taking care of other concerns that came up and worked on them in a very efficient manner, Thanks Hope. After I flew into Ontario, Zackary picked me up at the airport,"in my car" which was a nice gesture, I test drove it and was completely satisfied with the Certified Pre-owned vehicle, after a few issues with Dean at finance department that were taken care of at the end, I purchased my Audi A4 which we love. We will keep this dealership in mind for future purchases. Thanks Zack!! More

Great prices.....Great customer service Jhovan went above and beyond picking me up at the airport and driving me to the dealership. My family and I could not be any happier with our new Q Jhovan went above and beyond picking me up at the airport and driving me to the dealership. My family and I could not be any happier with our new Q7. More

Great Service! Gave us a loaner car for convenience. You do need to make an appt. Always great and helpful staff. We will be returning to this dealership! Gave us a loaner car for convenience. You do need to make an appt. Always great and helpful staff. We will be returning to this dealership! More