Audi Ontario

Great experience very Professional and friendly My service consultant Ambar Mejia was really nice made everything seems easy she really went the extra mile to make sure my car taken care of the way My service consultant Ambar Mejia was really nice made everything seems easy she really went the extra mile to make sure my car taken care of the way I wanted,answered all my questions in detail was very patient and listen and address all my concerns..my car was in excellent condition when I picked it up..i must say I was truly satisfied,couldn't have asked for a better Service Consultant.. More

Outstanding buying experience with Raquel Hernandez Upon arrival we were warmly greeted by Audi Brand Specialist, Raquel Hernandez. This was in direct contrast to the reception, or lack of, we received Upon arrival we were warmly greeted by Audi Brand Specialist, Raquel Hernandez. This was in direct contrast to the reception, or lack of, we received at Ontario BMW where we had just left. At BMW we waited on the new car lot for approximately 25 minutes without being approached by a salesperson although several made direct eye contact with us. Raquel was beyond helpful....never pushy and gave us plenty of time to view all of the options. She answered every question with confidence and was professional throughout our time at Audi. Once we told her specifically what we were looking for, we sat down with her regarding the particulars. Raquel informed us there was a special edition sitting on the truck but had not been processed. She called us the following day as promised and once again we were there within hours. After test driving the car we began the paperwork. Talk about someone with multitask skills—-she juggled three different customers with ease and with no stress. Raquel never allowed us to feel neglected or ignored at any time and the transaction was completed smoothly and quickly. Audi, thank you for having a phenomenal employee (Raquel) who truly cares about her customers!! More

Great and helpful personal touch I had a great experience buying an A4 from Raymundo. He was extremely helpful in getting me a good deal and absorbing my previous lease. He went above I had a great experience buying an A4 from Raymundo. He was extremely helpful in getting me a good deal and absorbing my previous lease. He went above and beyond to ensure that I love my new car and the entire process was smooth and way faster than I expected. I would definitely recommend this dealership to friends and would buy a car here again next time! More

Amazing Service Chris made sure that all my service needs for my Audi were met. He is very attentive and knows the true meaning of great customer service. Chris made sure that all my service needs for my Audi were met. He is very attentive and knows the true meaning of great customer service. More

Great Customer Service In June 2018, I purchased 2015 Audi A8L, which was a Certified Pre Owned (CPO) vehicle from another dealership (approximately 50 miles away). I signe In June 2018, I purchased 2015 Audi A8L, which was a Certified Pre Owned (CPO) vehicle from another dealership (approximately 50 miles away). I signed up with Aud USA, to have Audi Ontario (7 miles away) as my local dealer, with regards to service and warranty. A few months ago, I brought the vehicle in for a minor issue. Ambar Mejia was the Service Advisor at Audi Ontario, that got the issue resolved to my satisfaction. Also, just before Christmas, the vehicle was having two (2) intermittent issues, and I brought it to Ambar Mejia again. She told me that the dealership would need to run a scan of the vehicle, in order to confirm the issues. Later that day she called to tell me that the vehicle scan identified the issues that I reported. Ambar also said that the parts were ordered to fix the issues. My vehicle was repaired quickly, and again to my satisfaction. Audi Ontario has impressed me with terrific representatives like Ambar Mejia, and with their overall great customer care. More

Excellent customer service and attentiveness Raquel made our experience fast, easy and enjoyable she was very honest with us from the start and was able to work with us in every way. Raquel made our experience fast, easy and enjoyable she was very honest with us from the start and was able to work with us in every way. More

No hassle service! Eric Garcia and the service team really took care of my Audi Q5 on New Year’s Eve! My poor car was in dire need of attention and the folks at Audi Ont Eric Garcia and the service team really took care of my Audi Q5 on New Year’s Eve! My poor car was in dire need of attention and the folks at Audi Ontario took great care of my vehicle. I left with a plan laid out for 2019 on future services never felt like my car was being held hostage to add more services during that visit (it’s happened at other locations before)! My car is purring along today thanks to all. Thanks for taking care us! More

Adrian Madrid of Audi Ontario This young man is what keeps me coming back to have my 2012 S5 serviced at this dealership. He goes above and beyond to ensure that your experience is This young man is what keeps me coming back to have my 2012 S5 serviced at this dealership. He goes above and beyond to ensure that your experience is nothing short of stellar. He's honest and I feel that he genuinely cares about your vehicle. These are qualities which are rare to find at big dealership service departments. More

Excellent services I have not one negative comment. Excellent dealership, helpful sales person, I left a happy customer ! Would highly recommend, they worked with me to I have not one negative comment. Excellent dealership, helpful sales person, I left a happy customer ! Would highly recommend, they worked with me to get my what I wanted within my price range More