Audi Ontario - Service Center

Atencion para explicar. como es el process de reparacion. Confianza. El trato de primer novel. Por eso muchaas gracias. como es el process de reparacion. Confianza. El trato de primer novel. Por eso muchaas gracias. More

Ralph Perez assisted me. He was friendly, very knowledgeable, helpful as well as having a great sense of humor. He got my vehicle in and out of service and resolved my vehicl He was friendly, very knowledgeable, helpful as well as having a great sense of humor. He got my vehicle in and out of service and resolved my vehicle issues with a simple overnight stay. Thanks Ralph you were great! More

Ralph listened to my concerns about my tire mysteriously leaking air. He explained his approach to investigate the issue. He was very patient and kind.. for 2 days after my 1st visit, I didn't see the tire leaking air. He explained his approach to investigate the issue. He was very patient and kind.. for 2 days after my 1st visit, I didn't see the tire leaking. He had promised that if the problem continues, they would replace the tire. The tire begin to show leakage again and they found a small hole. Ralph was going to replace the tire with a different brand than what was on my vehicle.I had to return yet a 3rd time to get this resolved. This ordeal cost me 12 1/2 hours and 300+miles not to mention traveling on one of the most dangerous highways in Cali. I am recommending this center because I am hopeful that my experience was a one-off. I believe service could be better. More

I’m rating Diana Perez of the Service Dept with a 5 star rating with my service on 05/14/2025. She was professional, on time and communicated well regarding my vehicle. rating with my service on 05/14/2025. She was professional, on time and communicated well regarding my vehicle. More

The best service department hands down! ! Dani went above and beyond to take care of a flat tire Issue. Replaced the tire, car washed, and ended up replacing all tires since the others were ! Dani went above and beyond to take care of a flat tire Issue. Replaced the tire, car washed, and ended up replacing all tires since the others were at 5. Gave me a great deal! Appreciate the customer service going above every time! More

Took my vehicle in for a recall . And they were able to take me in earlier than I was originally scheduled since I needed to run some errands . Dropped it off and got a text as soon a And they were able to take me in earlier than I was originally scheduled since I needed to run some errands . Dropped it off and got a text as soon as it was finished. When I picked it up It was washed and vacuumed. More

Your customer service representative Ramon in the service department has Great customer service and is very customer centric.. He makes it clear what work needs to be done to your vehicle and why.. I appreci department has Great customer service and is very customer centric.. He makes it clear what work needs to be done to your vehicle and why.. I appreciate his expertise.. More

Ramon Flores has been a pleasure to work with twice now. Thank you for taking care of me! Thank you for taking care of me! More

We were first greeted by Dani Paiz, she was so helpful and professional. She kept us updated through all the process. Definitely would recommend a friend or family member . and professional. She kept us updated through all the process. Definitely would recommend a friend or family member . More

Very clean and presentable to new and existing customers. I have always had a pleasant experience at the Ontario dealership. I have always had a pleasant experience at the Ontario dealership. More