Audi Ontario - Service Center

Always a pleasure working with Diana Perez. She is very knowledgeable and keeps me informed throughout the entire service for my Audi q8 She is very knowledgeable and keeps me informed throughout the entire service for my Audi q8 More

The service was very good. Dani Paiz was the service tech who has taken care of me for my last two visits. She is awesome in all aspects, knowledgable, communicative, respons Dani Paiz was the service tech who has taken care of me for my last two visits. She is awesome in all aspects, knowledgable, communicative, responsible, respectful, pleaseant and polite. I really liked the texting feature she has available. I also liked the connection to the online app to see the multi-point inspection findings of other recommended services. It even shows you a video of the issues. You can approve or deny the other services directly through the app. Then you get a prompt text of when your vehicle is ready to go. I will definetily continue to schedule my future vehicle services with Dani Paiz. Thank you. More

Thank you Diana for always keeping me informed on the status on my vehicle. What was done and replaced to fix my issues. status on my vehicle. What was done and replaced to fix my issues. More

Great facility, very clean and well kept. Staff is always very friendly. Special shout out to Tim in parts and Alex in service. Parts was able to special order some items for my S7. I got a b Staff is always very friendly. Special shout out to Tim in parts and Alex in service. Parts was able to special order some items for my S7. I got a better price quoted at a competitor and Tim and the team at Audi Ontario worked to match the deal. Tim was great to work with and communicated quickly via email and phone. Will be returning for my next service! More

Service was fast and efficient. For busy people thats important and the customer service is excellent For busy people thats important and the customer service is excellent More

I had an outstanding experience with Diana at Audi Ontario. Friendly, professional and knowledgeable. I highly recommend working with her if you’re looking for exceptional service and peace of mind. Ontario. Friendly, professional and knowledgeable. I highly recommend working with her if you’re looking for exceptional service and peace of mind. More

Diana Perez Not only are you excellent as a service advisor but your customer service is top-notch. Thank you for making each visit a pleasant experience. Please give Diana a raise it’s well deserved. advisor but your customer service is top-notch. Thank you for making each visit a pleasant experience. Please give Diana a raise it’s well deserved. More

Atencion para explicar. como es el process de reparacion. Confianza. El trato de primer novel. Por eso muchaas gracias. como es el process de reparacion. Confianza. El trato de primer novel. Por eso muchaas gracias. More

Ralph Perez assisted me. He was friendly, very knowledgeable, helpful as well as having a great sense of humor. He got my vehicle in and out of service and resolved my vehicl He was friendly, very knowledgeable, helpful as well as having a great sense of humor. He got my vehicle in and out of service and resolved my vehicle issues with a simple overnight stay. Thanks Ralph you were great! More

Ralph listened to my concerns about my tire mysteriously leaking air. He explained his approach to investigate the issue. He was very patient and kind.. for 2 days after my 1st visit, I didn't see the tire leaking air. He explained his approach to investigate the issue. He was very patient and kind.. for 2 days after my 1st visit, I didn't see the tire leaking. He had promised that if the problem continues, they would replace the tire. The tire begin to show leakage again and they found a small hole. Ralph was going to replace the tire with a different brand than what was on my vehicle.I had to return yet a 3rd time to get this resolved. This ordeal cost me 12 1/2 hours and 300+miles not to mention traveling on one of the most dangerous highways in Cali. I am recommending this center because I am hopeful that my experience was a one-off. I believe service could be better. More