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Audi Ontario - Service Center

Ontario, CA

4.9
1,129 Reviews

1,129 Reviews of Audi Ontario - Service Center

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May 02, 2025

Your customer service representative Ramon in the service department has Great customer service and is very customer centric.. He makes it clear what work needs to be done to your vehicle and why.. I appreci More

by aagcastille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Audi Ontario responded

Thank you for leaving Ramon this positive review! We are happy to know that he made everything clear on the work that needed to be done on your vehicle and why. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

May 01, 2025

Ramon Flores has been a pleasure to work with twice now. Thank you for taking care of me! More

by bluish-popper9b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Audi Ontario responded

Thank you for leaving Ramon this incredible review! We are happy to know that he was a pleasure to work with twice now and took care of you. We look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

May 01, 2025

We were first greeted by Dani Paiz, she was so helpful and professional. She kept us updated through all the process. Definitely would recommend a friend or family member . More

by Riccired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Audi Ontario responded

Providing immaculate service is so important to us here at Audi Ontario and we are glad that Dani's efforts met your satisfaction and recommendation! We are thrilled to know that she was so helpful, professional and kept you updated through the process. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

May 01, 2025

Very clean and presentable to new and existing customers. I have always had a pleasant experience at the Ontario dealership. More

by dnicolemar10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Audi Ontario responded

We appreciate you for leaving us this remarkable review! We are delighted to know that you always have a pleasant experience with us. We look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 26, 2025

Very profesional the customer serves is always great and they always help clients in anything they need thank you so much More

by albabernal33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Audi Ontario responded

We appreciate you for leaving us this remarkable review! We are delighted to know that our team was very professional, great and helped you with everything you needed. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 24, 2025

I had my 2020 SQ5 serviced at Ontario Audi, and Ramon Flores provided outstanding service. He was attentive and communicative, keeping me updated at the end of each day. I recommend reserving a loaner ve More

by mr.jimgomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Audi Ontario responded

Thank you for your positive review and recommendation! We are so glad that Ramon took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your Audi needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 22, 2025

I can’t say enough good things about the service I received fromRamon Flores at Audi Ontario. He went above and beyond to help fix extensive damage to my car, and treated me with genuine care and prof More

by Mariguzman909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Audi Ontario responded

We are grateful for you leaving Ramon this flawless review and recommendation! We are pleased to know that he went above/beyond to help, treated you with genuine care/professionalism, was knowledgeable, honest and dedicated to doing the job right. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 18, 2025

Has some of the best service advisors in the industry! !! Customer service is #1! Dianna Perez always goes above and beyond to ensure the issue is resolved with minimal downtime. More

by Louiscalderon0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Audi Ontario responded

Louis, Thank you for leaving Diana this positive review! We are happy to know that she always goes above and beyond for you. We look forward to continue serving you in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 15, 2025

If it wasn’t for Alex Wong I’m not sure we would keep going back to the Audi dealership in Ont, he’s an outstanding clerk who goes above and beyond for the customer. More

by jtriumph74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Audi Ontario responded

We are grateful for you leaving Alex this flawless review! We are pleased to know that he is outstanding and went above and beyond for you. We hope to continue serving you in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 15, 2025

I have been very happy with their service. Alex Wong has been my service advisor. Can’t say enough good things about the services. More

by charleslpilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Audi Ontario responded

Charles, Providing impeccable service is so important to us here at Audi Ontario and we are glad that Alex's efforts met your satisfaction! We are thrilled to know that he has always been your advisor. We look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

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