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Audi Ontario - Service Center

Ontario, CA

4.9
1,141 Reviews
Call Service Center (909) 292-1918

1,141 Reviews of Audi Ontario - Service Center

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June 14, 2024

Ralph Perez has handled the service of my vehicle multiple times and is SPOT ON with what needs to be done and scheduling the work. My appointment time was scheduled and the service department was r More

by jerrycottrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Audi Ontario responded

Jerry, We are grateful for you leaving Ralph this wonderful review! We are thrilled to hear that Ralph took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he did a great job and was ready to greet you and take your car in. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

June 13, 2024

Clean,comfortable and the people are extremely friendly. Complimentary coffee and cold water. Will go back for sure. Service was done in the time frame that we were quoted. More

by Fonseca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Audi Ontario responded

Fonseca, Thank you so much for leaving us this amazing review! We are glad to hear that our team took exceptional care of you and your automotive needs. We are happy to know that they were extremely friendly. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

June 12, 2024

Ms. Dani Paiz was awesome. I will be asking for Dani at my next maintenance visit. Thank you. More

by Javier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Audi Ontario responded

Javier, Providing exemplary and quality service is so important to us here at Audi Ontario and we are glad that Dani's efforts could meet your satisfaction! We are thrilled to know that she was awesome. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

June 05, 2024

I went in for Maintenance on a Saturday without an appointment. I wasn’t aware I needed one (my fault). Ramon was my advisor. He was able to take care of me. Thank you for your great service! More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Audi Ontario responded

Tee, We are grateful for you leaving Ramon this stunning review! We are thrilled to hear that Ramon took incredible care of you and could provide you with great and thorough service. We are pleased to know that he could take care of you without an appointment since you did not know you needed one so he let you know and informed you on that for next time. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

June 04, 2024

Service Department did a great job Ramon Flores keep us informed all the times we needed. Thanks Ramon! More

by Teto97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Audi Ontario responded

Teto, Providing impeccable and quality service is so important to us here at Audi Ontario and we are glad that Ramon's efforts could meet your satisfaction! We are thrilled to know that he did a great job and kept you informed on your vehicle. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

June 01, 2024

Ramon Flores in the service area was great, he listened to my concerns and addressed my questions. More

by BettyP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Audi Ontario responded

Betty, Thank you so much for leaving Ramon this positive review! We are glad to hear that Ramon took great care of you and your automotive needs. We are happy to know that he listened to your concerns and addressed your questions. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

May 31, 2024

Diana was very helpful with me. She took care of me with no problems & made my life a lot easier. More

by michaelhoffmeier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

Audi Ontario responded

Michael, We are grateful for you leaving Diana this exceptional review! We are thrilled to hear that Diana took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she was very helpful and made your life a lot easier. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

May 29, 2024

Ramon Flores was awesome, knowledgeable and courteous. I’ll definitely be back for future services. More

by V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Audi Ontario responded

V, Providing outstanding and quality service is so important to us here at Audi Ontario and we are glad that Ramon's efforts could meet your satisfaction! We are thrilled to know that he was awesome, knowledgeable and courteous. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

May 29, 2024

Diana was excellent and kept me well appraised of my car’s progress throughout the process. More

by smichael33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Audi Ontario responded

Providing impeccable and quality service is so important to us here at Audi Ontario and we are glad that Diana's efforts could meet your satisfaction! We are thrilled to know that she was excellent and kept you updated on your car's progress. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

May 14, 2024

The dealership “Audi Ontario” especially service associate Dani Paiz went above and beyond the normal standard of customer service as we were not from the area actually 1 hour drive from home when w More

by steve.garske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Audi Ontario responded

Steve, Thank you so much for leaving Dani this fantastic review! We are glad to hear that Dani took amazing care of you and your Audi A3 needs. We are happy to know that she kept you informed on your vehicle all the way until it was ready for pick up. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

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