1,141 Reviews of Audi Ontario - Service Center
This dealership is always very clean and staff is very friendly. I was fortunate to have a great service advisor in Ralph Perez. friendly. I was fortunate to have a great service advisor in Ralph Perez. More
This service department is absolutely fantastic! Dani Paiz is usually my service advisor, but was on vacation when my vehicle was in need of service. She is always fantastic, and I will say that Ale Dani Paiz is usually my service advisor, but was on vacation when my vehicle was in need of service. She is always fantastic, and I will say that Alex Wong did not disappoint either! Alex Wong provided me with exceptional customer service and communication. Audi Ontario is hands down the best of Walter's Audi service department & I will definitely continue to go to this location! More
I've been using Audi Ontario for 6 years now, originally with my Audi A3 & now for my parent's Audi Q5. My recent visit for an oil-change was flawless. I was helped by Ralph Perez, it was my first time work with my Audi A3 & now for my parent's Audi Q5. My recent visit for an oil-change was flawless. I was helped by Ralph Perez, it was my first time working as a team with him & he was great to work with. Due to heavy rain that day, the fix was taking extra long so he hooked me up with some discounts for this & next time. Love their coffee & snack service as well! More
Thank you Diana Perez for always going the extra mile to help me, Your dedication is remarkable, you’re always going above and beyond in providing excellent customer service. It’s truly appreciated! Not help me, Your dedication is remarkable, you’re always going above and beyond in providing excellent customer service. It’s truly appreciated! Not only are you excellent as a service advisor but your customer service is top-notch. Thank you for making each visit a pleasant experience. Give this woman a Pay raise is well-deserved. More
Ralph Perez in service did an excellent job. Honest and worked with my schedule. Will for sure be back to this dealership!! Honest and worked with my schedule. Will for sure be back to this dealership!! More
Exceptional Maintenance Service, along with Outstanding Customer Care. Our service advisor, Alex Wong, kept us in the loop through the entire process and we could not be more pleased with Audi Ontario. Customer Care. Our service advisor, Alex Wong, kept us in the loop through the entire process and we could not be more pleased with Audi Ontario. More
Ralph Perez prioritizes communication and works to find the source of any problems. He is clear in what he says and updates customers as their vehicle is worked on. I highly recommend seeing him in the ser the source of any problems. He is clear in what he says and updates customers as their vehicle is worked on. I highly recommend seeing him in the service department if you need work done on your Audi. He is an asset to this company. More
Excellent and efficient service, great customer service, and courteous staff and while the customer waits you can enjoy free coffee, juice and tea. and courteous staff and while the customer waits you can enjoy free coffee, juice and tea. More
Dani was super helpful when my headlight was damaged on the road, took care of the insurance side of me for me which was really helpful! 10/10 would recommend her, the service Manager Phil Macias and every the road, took care of the insurance side of me for me which was really helpful! 10/10 would recommend her, the service Manager Phil Macias and everyone at Audi Ontario! More