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Audi Ontario - Service Center

Ontario, CA

4.9
1,141 Reviews

1,141 Reviews of Audi Ontario - Service Center

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December 31, 2023

Great service . Audi Ontario provides better customer service than Riverside . Alex my service manager responds to my questions on time More

by Williamanin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Vetricek
Jan 02, 2024 -

Audi Ontario responded

Thank you for choosing Audi Ontario and for your excellent review! We are glad that Alex provided you with the quality care that you deserve. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 30, 2023

Ralph Perez let me know about the repairs and price before anything was done and kept me updated More

by Laurette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Audi Ontario responded

Thank you for your positive review, Laurette! We are glad that Ralph took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 29, 2023

Dani was very helpful throughout the process and was thorough in explaining everything that the car was going to undergo. I appreciated the Lyft drive that was provided by the dealer as well which made More

by caalbreanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Audi Ontario responded

Providing quality and efficient service is so important to us here at Audi Ontario and we are glad that Dani's efforts could meet your satisfaction! We are thrilled to know that she was very helpful and thorough in explaining everything to you. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 29, 2023

Dani was very kind and informative throughout the entire process of our vehicle being serviced. The service experience was very pleasant, and we would recommend Audi Ontario to anyone for their service need More

by AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Audi Ontario responded

Thank you for your excellent review and recommendation! We are so glad that Dani provided you with a smooth and informative experience! Your safety and satisfaction are our utmost priorities. We hope to see you again the next time your Audi Q8 is ready for service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 28, 2023

Our Audi experience has been nothing but amazing! Alex Wong is our service manager who always accommodates us and communicates during the entire service process. More

by Gigi Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Audi Ontario responded

Gigi, Thank you so much for leaving Alex this fantastic review! We are glad to hear that Alex took amazing care of you and your automotive needs. We are happy to know that he accommodated you and communicated with you during the entire service process. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 26, 2023

Dani Paiz provided excellent customer service. Dani kept me in the loop with the status of my car and made drop off and pick up easy. More

by Alexa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Audi Ontario responded

Alexa, We are grateful for you leaving Dani this flawless review! We are thrilled to hear that Dani took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she kept you in the loop on the status of your vehicle. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 24, 2023

Alex Wong has been my go to person for all my car service needs. I am informed throughout the process so that I can use my time wisely and he manages to get me my car the quickest possible. More

by ctalamante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Audi Ontario responded

We are grateful for you leaving Alex this flawless review! We are thrilled to hear that Alex took excellent care of you and could provide you with quick and efficient service. We are pleased to know that he keeps you informed on your vehicle while it was being serviced. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 24, 2023

Diana Perez at Audi of Ontario was the absolute best to work with. She had outstanding customer service, was kind, and explained everything. Car was serviced in the time she quoted. Excellent experience. More

by Jennifer Alvarado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Audi Ontario responded

Jennifer, Thank you very much for leaving Diana this terrific review! We are glad to hear that Diana took outstanding care of you and your automotive needs. We are happy to know that she was kind and explained everything to you. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 23, 2023

Service is excellent, Dianna Perez is the best. I take all my cars to get service here. More

by Jay Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Audi Ontario responded

Jay, We are grateful for you leaving Diana this flawless review! We are thrilled to hear that Diana took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she is the best. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 23, 2023

Mr Brandon Barello could not have been more professional or nicer. Mr Barello called and asked when I may bring my new purchase into your service center. Mr Barello explained the need and we scheduled a da More

by Wonder-filled
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Barello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
Dec 28, 2023 -

Audi Ontario responded

Thank you so much for leaving Brandon this fantastic review! We are glad to hear that Brandon took great care of you and your automotive needs. We are happy to know that he asked if everything was acceptable and walked you to your vehicle. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

Dec 29, 2023 -

Wonder-filled responded

Thank you for letting me know Brandon received public recognition.

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