1,128 Reviews of Audi Ontario - Service Center
I am extremely happy with the excellent service I received from my service person, Alex Wong! Not only does he make me feel welcome everything I visit Audi Ontario he keeps me informed and updated on received from my service person, Alex Wong! Not only does he make me feel welcome everything I visit Audi Ontario he keeps me informed and updated on the status of my vehicle. Weather it's for routine maintenance or an issue with my Ellie (Q4 e-tron), Alex goes above and beyond to address my concerns. More
The place is clean, people are friendly. Has a welcoming feeling when you walk in. Has a welcoming feeling when you walk in. More
It was super quick & they are very accommodating! Ralph Perez was the best, he was really nice and honest! Ralph Perez was the best, he was really nice and honest! More
Diana Perez always goes above and beyond to ensure I receive the best customer service. I brought my vehicle in to replace the windshield, she scheduled me a loaner, offered me a discount, and even tex receive the best customer service. I brought my vehicle in to replace the windshield, she scheduled me a loaner, offered me a discount, and even texted me on her vacation day to advise everything was going smooth and the car would be ready by Saturday! Wouldn’t go anywhere else!! More
I appreciate Dani’s customer service however, the complaint regarding the vehicle was not resolved. Dani verified the vehicle’s problem but did not test the vehicle after it was serviced. The vehic complaint regarding the vehicle was not resolved. Dani verified the vehicle’s problem but did not test the vehicle after it was serviced. The vehicle is being brought back to the service department with the same complaint. In addition, it took about an hour just to get the car washed. More
Diana Perez is an excellent service advisor. She explains repairs recommended clearly and helps in decision process. She explains repairs recommended clearly and helps in decision process. More
Dani Paiz was away for a couple of days and Diana Perez stepped in and helped out. Such a seamless transaction. Both of these ladies are THE BEST! They are both so helpful and knowledgeable and pleasure to stepped in and helped out. Such a seamless transaction. Both of these ladies are THE BEST! They are both so helpful and knowledgeable and pleasure to do business with! More