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Audi Ontario - Service Center

Ontario, CA

4.9
1,136 Reviews
Call Service Center (909) 292-1918

1,136 Reviews of Audi Ontario - Service Center

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November 20, 2023

Alex is always informative and attentive. He goes the extra mile to get you taken care of More

by aaronmarron
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Audi Ontario responded

Aaron, We are grateful for you leaving Alex this incredible review! We are thrilled to hear that Alex took great care of you and your automotive needs. We are pleased to know that he was informative, attentive and went the extra mile to get you taken care of. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

November 19, 2023

I made an appointment for an oil change as part of the annual service. As soon as I walked in, Diana Perez welcomed me in and took care of me and helped explain all details of the scheduled service. She w More

by baselalkejek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Audi Ontario responded

Providing quality and efficient service is so important to us here at Audi Ontario and we are glad that Diana's efforts could meet your satisfaction! We are thrilled to know that she was very professional and helped explain all the details of your scheduled service. We look forward to continue serving you and your future automotive needs for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

November 19, 2023

I appreciate all the care and attention to customer service. Would recommend highly to anyone. More

by Nikhil Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Audi Ontario responded

Nikhil, Thank you so much for leaving us this positive review and recommendation! We are glad to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are happy to know that they cared about you and paid attention to you. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

November 16, 2023

Always professional, on time and courteously. Taking care of their customers needs with great knowledge and empathy. More

by Jacek Wojcik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Audi Ontario responded

Jacek, Thank you so much for leaving us this incredible review! We are delighted to hear that our team took excellent care of you and could get your automotive needs taken care of in a timely manner. We are happy to know that they were professional, knowledgeable, empathetic and courteous. We hope to see you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

November 15, 2023

Alex and service is awesome & always so helpful with any given situation… even on his days off! More

by Cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Macias
Report | Print
Nov 15, 2023 -

Audi Ontario responded

Cynthia, Providing quality and efficient service is so important to us here at Audi Ontario and we are glad that Alex's efforts could meet your satisfaction! We are thrilled to know that he is always so helpful to you no matter what the problem is with your vehicle. We are honored by your repeat business with us. We look forward to continue serving you and your future automotive needs for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

Nov 15, 2023 -

Cynthia responded

My pleasure! Thank you for acknowledging my comments, and for reaching out!!

November 15, 2023

Dani Paiz helped me out while taking my car in for an oil change. The service and customer experience was very professional. More

by marcusevans19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Audi Ontario responded

Marcus, We are grateful for you leaving Dani this positive review! We are pleased to hear that Dani took great care of you and could provide you with thorough and efficient service. We are amazed to know that she helped you out and was very professional. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

November 09, 2023

Brandon Barello was super friendly, he took care of me the minute i walked in that place and kept me informed of what going on with my car till the end Super friendly, super customer service Thatnk yo More

by kananah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Barello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Audi Ontario responded

Kananah, Thank you so much for leaving Brandon this positive review! We are glad to hear that Brandon took superb care of you and your automotive needs. We are pleased to know that he was super friendly and kept you informed on what was going on with your vehicle till the end. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

November 05, 2023

Thank you Alex Wong for being my service advisor on 10/23/23. The problems were resolved in my Audi Q5 within a timely manner. Thank you for giving me an update regarding the issues with my vehicle. Al More

by Kevin
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Audi Ontario responded

Providing quality and efficient service is so important to us here at Audi Ontario and we are glad that Alex's efforts could meet your satisfaction! We are thrilled to know that he kept you updated on your Audi Q5 while it was being serviced. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

November 03, 2023

Dani was very friendly and very professional, she was able to get me an uber ride home. i hardly had wait at all. the video on the vehicle inspection was awesome!! More

by gacolomb111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Audi Ontario responded

We are grateful for you leaving Dani this incredible review! We are glad to hear that Dani took excellent care of you and your automotive needs. We are happy to know that she was very friendly, professional and your video inspection met your needs and satisfaction. We hope to see you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

November 01, 2023

Alex Wong with Ontario Audi made the entire process a pleasure. My appointment was on time and I was always kept in the loop. I have dealt with other car brand dealerships and struggled to get informat More

by Craneky1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Audi Ontario responded

Providing quality and efficient service is so important to us here at Audi Ontario and we are glad that Alex's efforts could meet your satisfaction! We are happy to hear that he made the entire service process a pleasure. We hope to see you again when the time comes for your next service visit. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

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