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Audi Ontario - Service Center

Ontario, CA

4.9
1,137 Reviews
Call Service Center (909) 292-1918

1,137 Reviews of Audi Ontario - Service Center

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October 18, 2023

Alex was professional and helpful. The vehicle was returned as scheduled and he communicated well. More

by lchjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

Audi Ontario responded

Providing quality and efficient service is so important to us here at Audi Ontario and we are glad that Alex's efforts could meet your satisfaction! We are delighted to know that he communicated well with you during your service visit. We hope to see you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

October 14, 2023

Ramon Flores in the service dept took great care of my vehicle & communicated every step of the way during the 2 days of service. Thank you More

by dhardimon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Audi Ontario responded

We are grateful for you leaving Ramon this terrific review! We are glad to hear that Ramon took great care of you and your automotive needs. We are pleased to know that he communicated with you every step of the way. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

October 12, 2023

My service advisor Diana Perez was very professional and efficient. She has a great attitude and was listened to my needs. More

by Samson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Audi Ontario responded

Samson, Thank you very much for sharing the positive experience you had here at Audi Ontario with Diana! We are delighted to hear that Diana took excellent care of you and could get your automotive needs taken care of quickly and efficiently. We are happy to hear that she had a great attitude and listened to all of your needs. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

October 12, 2023

Alex Wong is always so helpful and professional. Our experience at this dealership has been a pleasure. More

by Gigi Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Nabi
Report | Print
Oct 12, 2023 -

Audi Ontario responded

Gigi, We greatly appreciate you for leaving Alex this superb review! We are happy to hear that Alex took terrific care of you and your automotive needs. We are pleased to know that he made your service experience here at Audi Ontario a pleasure. If there is ever anything more that Alex or the rest of the team may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

October 11, 2023

Ramon Flores was very helpful and attentive. He answered all of our questions. Great customer service! More

by wrhorton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2023 -

Audi Ontario responded

We are grateful for you leaving Ramon this marvelous review! We are happy to hear that Ramon took excellent care of you and your automotive needs. We are pleased to know that he was helpful, attentive and answered all of your questions. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

October 11, 2023

Alex Wong has been the best service advisor I’ve dealt with at any dealership. I appreciate his ability to help me with anything that comes up with my cars. More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2023 -

Audi Ontario responded

Bruce, Providing quality and efficient service is so important to us here at Audi Ontario and we are glad that Alex's efforts could meet your satisfaction! We are delighted to hear that he can consistently help you with any automotive needs you have. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

October 11, 2023

The staff is always friendly, kind & knowledgeable I know my vehicle is in good hands when I drop off my car They will always have my business special shout out to Stephanie , alex wong and Ramon Flor More

by Michelle Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2023 -

Audi Ontario responded

Michelle, We are grateful for you leaving Stephanie, Alex and Ramon this marvelous review! We are pleased to hear that they took amazing care of you and could provide you with thorough and efficient service. We are delighted to know that they went above and beyond to make sure you were satisfied with your service visit. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

October 10, 2023

Service Advisor Dani Paiz was great, very professional and helpful. Audi Ontario by far the best dealship in the inland empire! More

by thevision17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Flores
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2023 -

Audi Ontario responded

We greatly appreciate your wonderful review! We are delighted that Dani could provide you with top-notch service throughout your visit. It is an honor to hear of your kind words. We hope that you continue to choose us here at Audi Ontario for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

October 09, 2023

Christian Orms is a wonderful service rep. He is personable and professional. I definitely trust him and would request him again. More

by larapierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Orms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Audi Ontario responded

Larapierce, We are grateful for you leaving Christian this wonderful review! We are thrilled to hear that Christian took excellent care of you and your automotive needs. We are pleased to hear that he was personable and professional. We hope to see you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

October 09, 2023

My recent visit to Audi Ontario for a maintenance was exceptional, all thanks to Alex Wong. From his warm welcome to his impressive knowledge, Alex ensured that everything went smoothly, ensuring my car More

by jjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2023 -

Audi Ontario responded

Thank you so much for leaving Alex this stellar review and recommendation! We are thrilled to hear that Alex took great care of you and could provide you with thorough and efficient service. We hope to see you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

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