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Audi Ontario - Service Center

Ontario, CA

4.9
1,129 Reviews
Call Service Center (909) 292-1918

1,129 Reviews of Audi Ontario - Service Center

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December 17, 2022

Alex service representative is the friendliest. I’m sure other reps are as well at Ontario. Not to mention the free car service is excellent. I have several cars like, Toyota and Nissan… Audi by fa More

by Earl Emmerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2022 -

Audi Ontario responded

Earl, Thank you for choosing Audi Ontario and for your 5-star rating! We are happy to hear that Alex could provide you with top-notch service. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

December 17, 2022

Thanks for always being helpful, timely in answering all questions and having my car ready More

by ArvizuJess73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Davilia , Miles Frank
Report | Print
Dec 19, 2022 -

Audi Ontario responded

Thank you so much for your wonderful review! Offering quality and efficient service is so important to us, and we are glad that our team could provide you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

December 15, 2022

Diana Perez, Service Advisor managed a fantastic customer experience. The car maintenance and repair was completed as promised. More

by jhdugan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2022 -

Audi Ontario responded

Thank you for choosing Audi Ontario and for your positive review! We are so glad that Diana could get your automotive needs efficiently taken care of. Our customers' satisfaction is our utmost priority. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

December 12, 2022

Miles Frank was very professional and helpful . He explained everything in detail. I was also able to work in a peaceful and clean environment with great coffee while I waited for my car. More

by almafloresmsw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miles Frank
Report | Print
Dec 13, 2022 -

Audi Ontario responded

Thank you so much for your positive review! We are so glad that Miles could provide you with a smooth and informative experience. It is our pleasure to serve you and your Audi needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

December 08, 2022

Mr. Wong was super helpful, checked me in and out really quick. He was really friendly. More

by Toyo04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2022 -

Audi Ontario responded

Thank you for sharing the positive experience you had with Alex! Offering quality and efficient service is so important to us, and we are glad that he provided you with nothing less. It is our pleasure to serve you and your Audi needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

December 07, 2022

When I arrived at the dealership I was greeted by Vincent Wu. He was extremely polite, friendly and professional. He really made the experience nice especially as I had to travel in heavy traffic from Apple More

by Rexcullen60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Wu
Report | Print
Dec 08, 2022 -

Audi Ontario responded

Thank you so much for your positive review! We are honored that you made the trip from Apple Valley to visit us here at Audi Ontario, and we are so glad that Vincent could provide you with top-notch service and make your drive worthwhile. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

December 03, 2022

Quick and easy service. Chris Davila goes above and beyond to answer questions in a timely manner. More

by micahherrera78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Report | Print
Dec 05, 2022 -

Audi Ontario responded

Micah, Thank you so much for your wonderful review! We are delighted that Chris could provide you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

December 02, 2022

I was very pleased with customer service and thorough explanation of services on my vehicle. More

by walter.jones0515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miles Frank
Report | Print
Dec 02, 2022 -

Audi Ontario responded

Thank you for choosing Audi Ontario and for your positive review! Providing thorough and efficient service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

December 02, 2022

Sales Advisor, Chris Davila created a simple process making the vehicle service experience exceptional. He greeted me with a smile upon checkin, kept me updated during the service process & even came in More

by JeniLynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Davilia
Report | Print
Dec 02, 2022 -

JeniLynn responded

Thank you Chris!

Dec 05, 2022 -

Audi Ontario responded

JeniLynn, Thank you for sharing the positive experience you had with Chris! Offering thorough and efficient service is so important to us, and we are glad that Chris provided you with nothing less. It is our pleasure to serve you and your Audi needs in any way possible. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

November 30, 2022

The dealership is very clean, well kept, and welcoming. All of the staff are very vocal and helpful. I have visited this facility multiple times and am always pleased with the interactions of staff. I woul More

by Martín Reyes47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miles Frank
Report | Print
Dec 01, 2022 -

Audi Ontario responded

Martin, Thank you for choosing Audi Ontario and for your 5-star rating! We are so glad that Miles and the team could consistently provide you with the quality service that you so much deserve. Miles is definitely an asset to our team, and he will be honored to hear of your very kind words. Thank you so much for your kind recommendation! Please do not hesitate to let us know how Miles and the team may be of further service to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, John Scholz - General Manager

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