Audi Orange Park

Great Vehicle, Many Links Missing in the Service Chain Garrett (sales) and Brady (finance) are 5 star employees. Very helpful and Brady in particular is the only person that has delivered a solution for m Garrett (sales) and Brady (finance) are 5 star employees. Very helpful and Brady in particular is the only person that has delivered a solution for my issues. It starts at the top, with the GM (Gary) who has failed to call me back, not the kind of Audi Experience that I expected. Secondly, Terri in the title department has not been able to send my information to my local tag office, even though I purchased my car on 7/25/17 (it is 9/7/17 as I write this) and I've already made a payment on my car. Thirdly, the service department has been in contact with me (Roger) via text since 8/29/17 (10 days) but they can't seem to coordinate a loaner to fix the mistakes on my car that were pointed out the same day that I bought my car. Cadillac, BMW, and Infiniti have never treated us like this, and I considered Audi in this same group as well. When you buy a car with a luxury brand, one would expect luxury level service and experience, this is not the case with Audi of Jacksonville. There are deep cultural flaws within this dealership that start with the GM and are not surprisingly falling to the very bottom of the chain. If you like the Audi brand, and want an Audi experience, buy it somewhere else. More

Outstanding My experience w/this dealership started w/Tory. She was very sweet and helpful sending additional photos and instrumental in making the decision to d My experience w/this dealership started w/Tory. She was very sweet and helpful sending additional photos and instrumental in making the decision to drive 2 hours from Orlando to Jacksonville so much easier. Upon arrival, I was greeted by Brandon Rogers, he was very pleasant and extremely knowledgeable on the Audi Brand. He had the car already pulled up and ready to take the test drive, so no time was wasted. Brandon was totally awesome throughout the buying process. Lastly, David Buller was very professional, friendly, and finished off the paperwork quickly. I am extremely pleased with my A4 purchase and having the opportunity to work with an outstanding team of professionals, Thank you so much!!! More

Audi A3 Nice experience. Also liked Audi A3 so far. Will know more, once I have driven the Audi A3 for a bi longer. But si far so good Nice experience. Also liked Audi A3 so far. Will know more, once I have driven the Audi A3 for a bi longer. But si far so good More

No surprises & best price in the USA! I did a nationwide search for my dream car and Audi of Jacksonville had the best deals around. I worked with Tory in the Internet sales department. Sh I did a nationwide search for my dream car and Audi of Jacksonville had the best deals around. I worked with Tory in the Internet sales department. She is very knowledgeable and has a passion for cars. Give these guys a look. You won't be sorry! More

Great relationship established Garrett was great, he stuck with me no matter how difficult I was during our negotiation. Regardless, we were able to come to an agreement and the sta Garrett was great, he stuck with me no matter how difficult I was during our negotiation. Regardless, we were able to come to an agreement and the staff made me feel like I became part of the Audi's family. Very welcoming and never said no to any request after that. I would definitely come back and do more business with them in the future! For anyone thinking about purchasing from them, I would recommend them. More

New car shopping We shopped Mercedes, Lexus before coming to Audi. We were skeptical because we have been loyal Mercedes owners for 30+ years, but Rick Flowers sold u We shopped Mercedes, Lexus before coming to Audi. We were skeptical because we have been loyal Mercedes owners for 30+ years, but Rick Flowers sold us 100%. Love the new car! More

Great sales team . Really worked hard to make me satisfied . Great sales and internet team . Finance was really pushy on selling add ons . Took 3 days to get my car delivered from a Florida dealer . Seemed slow Great sales and internet team . Finance was really pushy on selling add ons . Took 3 days to get my car delivered from a Florida dealer . Seemed slow to me . Not in a hurry to get me my car . More

Best car buying experience Mario, my sales professional, and Brady, my finance manager, did an absolutely phenomenal job. The process was smooth and I didn't have a question the Mario, my sales professional, and Brady, my finance manager, did an absolutely phenomenal job. The process was smooth and I didn't have a question they couldn't answer. Audi of Jacksonville has an extraordinary amount of benefits and amenities. I will never purchase a vehicle anywhere else. Thank you Audi of Jacksonville. More

Excellent car buying experience My husband and I saw this Audi A6 on Audi's website. We called to inquire about the car and talked to Mario Gocaj (Brand Specialist). Mario and the f My husband and I saw this Audi A6 on Audi's website. We called to inquire about the car and talked to Mario Gocaj (Brand Specialist). Mario and the finance team were very helpful and easy to work with. I must say that this was the best car purchase experience ever! More

Top quality sales and service This is the 4th Audi that I have purchased from Audi of Jacksonville! The sales team knows their vehicles, they don't pressure you and they take time This is the 4th Audi that I have purchased from Audi of Jacksonville! The sales team knows their vehicles, they don't pressure you and they take time to answer all of your questions. My most recent purchase only took about 2 hours from start to finish. They followed up with me the next day to make sure everything was to my liking. I recommend them if you want both a quality vehicle and excellent service. More