Audi Orange Park

Edd went over and above with his service and professionalism even delivered the Q7 vehicle to my house after it arrived at the dealership. I recommend this Jacksonville Audi dealership without r professionalism even delivered the Q7 vehicle to my house after it arrived at the dealership. I recommend this Jacksonville Audi dealership without reservation. More

Bought my second car from this dealership, an S8, dealing with Alex Fajardo on both occasions. I will definitely seek Alex out as my salesperson the next time I am in the dealer, as well. He is very respons with Alex Fajardo on both occasions. I will definitely seek Alex out as my salesperson the next time I am in the dealer, as well. He is very responsive, fielding all of my calls and concerns within minutes. Very respectful and knowledgeable, as well versed in the nuances of these complex cars as any sales person I have used before ( several BMWs and Acuras in the last several years). He's very attentive but with a light touch, letting the customer guide the intensity of the sales process. I would definitely recommend that anyone visiting the Audi Jacksonville dealership seek out Alex for a most satisfying buyer's experience. In fact, the whole Sales floor has a friendly and inviting atmosphere, a feature many might find unusual for a car dealership. I would go so far as to say that it's worth a drive to Jax from as far away as Atlanta or Orlando if you're considering an Audi. Mike Mahony, Fernandina Beach More

After working with other dealerships around Jacksonville After working with other dealerships around Jacksonville and not being totally satisfied with any of the other cars we were considering we visited A After working with other dealerships around Jacksonville and not being totally satisfied with any of the other cars we were considering we visited Audi of Jacksonville, and it was very clear from the beginning this would be the car we would buy. Edward Allen was our sales rep and he was and still is fabulous to work with. Even after the sale he stays in touch to make sure everything is going well and that we are 100% satisfied with our A4. Because we haven't used the other departments (only had the car 4 weeks) I can't really comment on how they perform, but Ed is wonderful and extremely knowledgeable about not just Audi's but also other cars from other manufacturers as well. Ask for Ed Allen and you'll be glad you did More

I have recently had the best buying experience of my life. Having bought numerous vehicles in my 60 years from "prestige" brands to "runners", from aircraft to boats, I've yet to encounter such dedicati life. Having bought numerous vehicles in my 60 years from "prestige" brands to "runners", from aircraft to boats, I've yet to encounter such dedication and positive spirit. Having just relocated from 30 years in Europe, my purchase was complicated by foreign license, no credit history, SS off the records and more. I was patiently guided through the process and consciensouly aided by all departments even though value of the car was low end. Special thanks are due to Alex at sales and William for effectively closing. I highly recommend the dealership. Dino More

My husband and I have bought 6 cars in the past 12 years and this was the best car buying experience I have had- period. I visited one other Audi dealership before deciding to buy from Audi Jacksonville. and this was the best car buying experience I have had- period. I visited one other Audi dealership before deciding to buy from Audi Jacksonville. My experience with Audi Jax was positive from my first interaction with David Welch to driving my new Q5 off the lot. Everyone I encountered at the dealership was friendly and incredibly knowledgable (including interactions with the GM and Jeremy in the service department). The staff exuded honesty and professionalism and most importantly, were not pushy with trying to "make another sale". Usually, I do a lot of investigating on the car model I'm interested in before I hit the showroom or perform a test drive. Quite often, I know more about the car and its features than the salesperson actually does. This was not the case with David! I was impressed with his level of knowledge and expertise with the Q5 model. Completing the deal was an easy process- paperwork was straightforward and transparent, which was different from some of my past car buying experiences. After they prepped the car, David spent about 45 minutes familiarizing me with all the great features of the car, addressing my questions, setting up bluetooth, navigation, seat settings, etc. This was very helpful as the Q5 has several enhanced features compared to our trade in. This dealership and its staff were great to work with and I feel very comfortable recommending them to anyone in the market for a new car. More

I purchased an Audi Q5 prestige last month and due to the exceptional customer service and professionalism it was a simple decision to purchase my second Audi (S5 cabriolet with STaSIS touring package). I h exceptional customer service and professionalism it was a simple decision to purchase my second Audi (S5 cabriolet with STaSIS touring package). I have really enjoyed working with Spencer Bridges and Randy Hudspeth both times. Having two new Audi's, I really have not had to deal with the service department but with my second purchase I decided to add a very expensive performance upgrade to my S5 cabriolet and Mike Kennedy made that experience very easy and painless. I'm actually looking forward to working with Mike for all of my upcoming services. I would recommend these gentlemen to everyone, they have proved to be professional, courteous, friendly, and fun to do business with. Dr. Jason Ernest Whitener More

I recently purchased an Audi A6 from Audi Jacksonville in January. Unfortunately this has not been the best experience because due to the lackadaisical attitude of the employees I still do not have my cars r January. Unfortunately this has not been the best experience because due to the lackadaisical attitude of the employees I still do not have my cars registration tag. I was issued two temporary tags since the purchase of the car and for the last month I have not been able to drive the car because I don’t have a valid license plate tag. I was stopped by the police and warned not to drive the vehicle without a valid tag. I have called Audi Jacksonville on multiple occasions only to get no response to my issue. I have spoken to a guy named Woody multiple times and he keeps telling me he will look into it and call me back but he doesn’t. This is unacceptable and I was under the impression Audi held itself to a higher standard than a pop-up car dealership. I cannot believe my experience and now I am without a car. Instead of the dealership have some compassion for its customers they only worry about making a sale and once that’s done they forget about the customer. This should have not taken this long and it does not feel like the dealership has and remorse for our situation! More

Mike Kennedy is one of the best service advisors I have every had the privilege of working with. He is outgoing, considerate and takes great care of his customers every time. The best! every had the privilege of working with. He is outgoing, considerate and takes great care of his customers every time. The best! More

Alex was great with showing us all the details and options on the car (there is so much to this car it is hard to grasp it all) when we came to pick it up. He was also helpful when I called him a few options on the car (there is so much to this car it is hard to grasp it all) when we came to pick it up. He was also helpful when I called him a few days later when I couldn't figure out how to configure one of the displays (he walked me through it right over the phone with clear and concise directions). Alex was very responsive to all my calls either picking up the phone immediately (usually his cell) or calling me right back. He also immediately rectified a minor issue when I came to pick up the car, without any hassle, which greatly impressed me. I am new to Audi (had a BMW previously) and so far am very happy with my decision to purchase the A5. More

Working with the folks at this dealership is an absolute joy. They are always thoroughly professional and unfailingly courteous. The quality of service they provide is unparalleled. On numerous occasions th joy. They are always thoroughly professional and unfailingly courteous. The quality of service they provide is unparalleled. On numerous occasions they have picked up my A3 from Gainesville and completed all necessary service very quickly. While the service is being completed they provide me with a loaner at no additional charge. When the service is complete they return my car to me and explain what steps they took during the service. On one occasion I noticed a small crack in a decorative piece of the sunroof assembly. They fixed it on the spot for no charge. On another occasion a technician assessed a noise I heard in the suspension and explained that the Quattro system was engaging. He understood the noise and was able to allay my concern and get me on my way in no time. I cannot recommend this dealership enough. More