Audi Orange Park

This is one of the best experiences I have had at a car dealership. From the greeting to the close of sale I was dealt with respectfully and all my questions were answered knowledgeably. The sale paperwork dealership. From the greeting to the close of sale I was dealt with respectfully and all my questions were answered knowledgeably. The sale paperwork was extremely efficient and simple and Alex spent at least 1 and 1/2 hrs. with me discussing Audi's new lineup even though I had just bought used. I was introduced to the service department and shown the service garage which was extremely clean. This dealership and its staff have Great personality and presentation!! Alex and the staff at Audi JAX love their cars and treat their customers to an excellent experience. I love my RS4 :) More

The week before my visit to Audi of Jacksonville, I was in an accident and unfortunately my vehicle was a total loss. With time running to an end on my rental car, I was anxious to find a replacement for in an accident and unfortunately my vehicle was a total loss. With time running to an end on my rental car, I was anxious to find a replacement for my lost vehicle. In addition, I work a full-time job so had little spare time to shop. I had previously contacted the Internet Sales Department of Audi of Jacksonville because I'd found a vehicle I was interested in. On our way, my husband and I stopped by 3 other dealerships... What a Nightmare they were!!! The salesmen were "sharks" that reaked of dishonesty. Completely frustrated, but not afforded the luxury of giving up, we continued the quest to Audi of Jacksonville. Wow!!!!! What a pleasant surprise!!! No one attacked us when we walked through the lot to the showroom. While walking to the showroom I saw a beautiful 2008 A4 Cabriolet. My husband rolled his eyes and said, "No Way!! When we got inside the showroom, we were informed that Alex (the individual I had corresponded with via the Internet) was in a meeting but would be with us shortly. We didn't wait more than 5 minutes before he approached us, apologizing for our wait and handed us each a cold bottle of water. We talked a little and I found out the car I was interested in had been sold. I was disappointed but Alex had others for me to look at. The cars he showed us were all nice but they didn't really "knock my socks off". I then asked if we could do a quick check of our credit so we could have a better idea of what was available to us at a monthly payment we could afford. We did that and when the results came back Alex walked up and said he had two cars to show us. The first one was a very nice black two door coupe. I believe it was an AltimI'm sure Alex could tell by my reaction, that it probably wasn't "the one" for me. He then walked us to the second car. As we approached it he said, "there it is" and pointed to the 2008 A4 Cabriolet. I couldn't believe it!!! I was so excited!!!! Alex went on to say that he knew that it was the car I really wanted so he sat with the finance manager and worked out a deal within the monthly payment we were seeking. I took it for a test drive and "the rest is history"!!!! Alex was such a pleasure to deal with. He was courteous, friendly, knowledgeable and compassionate. As busy as he must've been, we felt like his only customers!! I will be a lifetime customer because of my wonderful experience and will not only recommend Audi of Jacksonville, but will also specifically recommend Alex. More

Excellent customer service from the introduction of the product, the explanation of the vehicle, on to the negotiations. After the deal was made, the ongoing communications and delivery were excellent. W product, the explanation of the vehicle, on to the negotiations. After the deal was made, the ongoing communications and delivery were excellent. Would highly recommend visiting Alex and Audi Jacksonville. More

I ordered a 2012 Audi Q5 and was pleased by the exceptional service from Lon and the Audi Jacksonville staff. I look forward to future purchases from Audi as I feel my business was valued and I wa exceptional service from Lon and the Audi Jacksonville staff. I look forward to future purchases from Audi as I feel my business was valued and I was properly cared for. The Audi corporation was the perfect fit for me. More

I recently purchased my A6 upon expiration of my lease. Lon was very helpful, well informed, and extremely friendly. I highly recommend you ask for Lon the next time you ar ein the market for a new or used Lon was very helpful, well informed, and extremely friendly. I highly recommend you ask for Lon the next time you ar ein the market for a new or used car. This dealership is FIRST CLASS, and I highly recommend Lon. More

Well I have to say I didnt plan on buying or leasing a car when I came in for service on my 05 A4 but after seeing the cost of repairs on my car it seemed to make more sense to lease a new car and be prob car when I came in for service on my 05 A4 but after seeing the cost of repairs on my car it seemed to make more sense to lease a new car and be problem free. Working with Lon was a pleasure he was straight up with me, I hate going to dealerships just to hear the salesmen tell everything I want to hear and then tell me well this is what we can do and it is no where near what you were told in the begining. The only thing I would have done diffrent would have been to ask for tint on the windows it is an expensse I forgot about but, and dang it gets HOT here in Florida so if after reading this you want to throw some tint on the windows for me I wont be mad at you....Thanks for making this an easy process. ME1 Jason S. Bush U.S. Coast Guard More

Lon is an outstanding saleman and he respresented Audi of Jacksonville very well. There wasn't pressure on us to purchase a vehicle. We enjoyed ourselves at the Dealership. We hope that we receive the same s Jacksonville very well. There wasn't pressure on us to purchase a vehicle. We enjoyed ourselves at the Dealership. We hope that we receive the same service from your service department. Thank you and we will visit you in the future. Thanks a Million$ Ron & Vanessa Sumlar More

I had a fantastic experience at Audi Jacksonville. The reason for this was one thing-- my sales rep, Lon Fanniel. Lon was professional, personable, knowledgeable and calm throughout the process. I would reason for this was one thing-- my sales rep, Lon Fanniel. Lon was professional, personable, knowledgeable and calm throughout the process. I would absolutely recommend Audi Jacksonville and Lon to all of my friends. Lon is also a veteran and that made a big difference in the way I viewed the organization. Providing jobs for vets is critical and Audi Jacksonville seems to recognize the importance of that--kudos! Tyler Toby More

Jacksonville Audi This dealership was very clean and Jacksonville Audi This dealership was very clean and all employees were very helpful, professional and responsive to our needs. In particular, Ale Jacksonville Audi This dealership was very clean and all employees were very helpful, professional and responsive to our needs. In particular, Alex was exteremly patient and knowledgeable of the vehicles sold at this dealership. In the six months from the beginning of our car search to the purchase of our new Audi we never felt pressured or ignored. Alex made our car purchase a pleasure. We would surly recommend this Audi dealership and in particular Alex to anyone interested in the purchase of an Audi. Alex is a true asset to this dealership. More

My entire experience with Alex was amazing! He was very helpful in not only introducing me to the SUV I was interested in, he also was able to find the car and made the whole thing very enjoyable!! I would helpful in not only introducing me to the SUV I was interested in, he also was able to find the car and made the whole thing very enjoyable!! I would definitely recommend Alex if you are in the market for an Audi!!! More