Audi Pacific

The service was excellent, Lina was great! We came in to trade our previous Audi in as we have done this for the past 10 years. The service is always Great, but Lina and Joe were the best. We came in to trade our previous Audi in as we have done this for the past 10 years. The service is always Great, but Lina and Joe were the best. More

A Very Positive Experience for First Time Audi Buyers Excellent test drive, technical explanations and post-sale followup from brand specialist who found the right Audi Q5 for us. Appreciate the straight Excellent test drive, technical explanations and post-sale followup from brand specialist who found the right Audi Q5 for us. Appreciate the straightforward negotiations without pressure tactics. More

Great Service and time efficient I had specific budget and needs, and the team was very helpful in getting me a deal that worked out and the vehicle I wanted. I had specific budget and needs, and the team was very helpful in getting me a deal that worked out and the vehicle I wanted. More

Exceptional experience! In many decades of car buying/leasing, I have never worked with a team as knowledgeable, helpful or collaborative as Mark Johnson and Colin Kleinman. In many decades of car buying/leasing, I have never worked with a team as knowledgeable, helpful or collaborative as Mark Johnson and Colin Kleinman. From the minute we entered the dealership and starting discussing our interest in getting more information about the Audi Q7, we felt like we were being helped... not sold. I've never had that experience with a car dealership. I'm in sale, I can smell the difference between selling and enthusiasm. Colin's knowledge of the Q line was exceptional. He continued to ask us questions throughout our time with him to better understand what kind of driving experience we were after. And when made our decision, Mark spent more time asking questions about our preferences in owning and leasing to make sure the package that they put together was the best for us. When you can purchase or lease the exact model and features you want, and walk away feeling like you got the best vehicle at the best terms possible, you write reviews like this. Especially after we had done our homework and knew what models and pricing were available elsewhere, and got the absolute best terms from Pacific Audi. Mark and Colin have earned their way into my "trusted advisers" column. It's not easy entry into that group, but they made it a breeze. If you are looking for a car or an SUV, you would be foolish not to schedule some time with them. More

The experience was hassle-free and time efficient. We had specific needs and budget, and the team was helpful in getting us a deal that worked for us in the vehicle we wanted. We had specific needs and budget, and the team was helpful in getting us a deal that worked for us in the vehicle we wanted. More

Great Service and excellent feedback via text messages I dropped off for service without an appointment and was greeted and handled efficiently. The service rep provided a loaner car and updated me via te I dropped off for service without an appointment and was greeted and handled efficiently. The service rep provided a loaner car and updated me via text messages and voice messages. Excellent Service! More

Fuel line recall Francisco Valenzuela, helped me out and was awesome. I had some other issues that he is trying to help me with and was very friendly and helpful. Francisco Valenzuela, helped me out and was awesome. I had some other issues that he is trying to help me with and was very friendly and helpful. More

Professional, friendly crew We have two Audi's and use Pacific for our dealership work. They are very easy to work with and the people at the dealership are so helpful, professi We have two Audi's and use Pacific for our dealership work. They are very easy to work with and the people at the dealership are so helpful, professional, and friendly. More

A7 20k service Responded immediately when I pulled in. Car was ready early and washed. Friendly staff, knowledgeable, quick and very pleasant experience overall, wil Responded immediately when I pulled in. Car was ready early and washed. Friendly staff, knowledgeable, quick and very pleasant experience overall, will be back! Thanks More

Excellent as always Audi Pacific always provides excellent customer service. Whether it be on the phone or in person for an appointment, their entire staff goes above and Audi Pacific always provides excellent customer service. Whether it be on the phone or in person for an appointment, their entire staff goes above and beyond to ensure their customers are satisfied. More