Audi Pacific

francisco is awesome - kind and professional always! great experience! everyone was friendly, and the dealership was comfortable to wait for my car to be finished. I would definitely recommend this to great experience! everyone was friendly, and the dealership was comfortable to wait for my car to be finished. I would definitely recommend this to friends. More

15,000 mile maintenance check Courteous service, prompt, and I really liked the online video showing progress at the maintenance point. Auto was delivered within a couple of hours Courteous service, prompt, and I really liked the online video showing progress at the maintenance point. Auto was delivered within a couple of hours which was fine. I had time to kill anyway. More

Recall & Maintenance We are reasonably satisfied with this experience. Staff was courteous with quick check-in and check-out. Facility is comfortable and good coffee is a We are reasonably satisfied with this experience. Staff was courteous with quick check-in and check-out. Facility is comfortable and good coffee is always appreciated. Unfortunately, the loaner vehicle we were provided reeked of smoke and drove like it needed servicing of some sort itself. More

Service Everybody was friendly and professional. The car was ready on time and washed which is above and beyond in service these days. I will definitely recom Everybody was friendly and professional. The car was ready on time and washed which is above and beyond in service these days. I will definitely recommend this location to others for service. More

Very satisfied Tge scheduling if service was easy and quick. Staff was very attentive and courteous. The turn around time of service was great. Loaner vehicle servic Tge scheduling if service was easy and quick. Staff was very attentive and courteous. The turn around time of service was great. Loaner vehicle service is great. More

Minor Maintenance Went Smoothly Natalie coordinated my service and was quite responsive to my input regarding tire rotation. Overall minor maintenance visit went smoothly. I see tha Natalie coordinated my service and was quite responsive to my input regarding tire rotation. Overall minor maintenance visit went smoothly. I see that there is a new feature whereby a technician video and summary report about the service is now provided afterward. Auto loaner process also was effective. More

Service The greeting, service, and loaner staff was very professional, particularly Natalie. I had problems with the Radio after pickup from service, drove b The greeting, service, and loaner staff was very professional, particularly Natalie. I had problems with the Radio after pickup from service, drove back to the dealership, and immediately received a loaner and commitment to fix radio promptly. It was done as promised and with virtually no hassle. Thank you. More

Excellent Service! Oscar and Michael always deliver the best possible customer service. Thank you to the technicians who always do an outstanding job. We're loving our c Oscar and Michael always deliver the best possible customer service. Thank you to the technicians who always do an outstanding job. We're loving our car more and it drives like new even when our car is almost 4 years old. More

Professional Accommodating, fast and very good service for my 10,000 factory maintenance. Friendly staff. I was there for a short time but the staff made me feel s Accommodating, fast and very good service for my 10,000 factory maintenance. Friendly staff. I was there for a short time but the staff made me feel special More

As Good as it gets The Pacific Audi service departments is in a class by itself! The staff are always very friendly and helpful, and the environment is clean and welcom The Pacific Audi service departments is in a class by itself! The staff are always very friendly and helpful, and the environment is clean and welcoming. On my recent 25,000 mile service, I opted to wait for my vehicle, and Oscar updated me through the whole process with the status of my vehicle. This dealership is a shining example off excellent customer service. More