Audi Palo Alto
Palo Alto, CA
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2,788 Reviews of Audi Palo Alto
Sam Wong was very pleasant to work with buying a new Audi. He's extremely knowledgeable and explained everything clearly from how to operate the Audi's various options to the buying paperwork. He was qu Audi. He's extremely knowledgeable and explained everything clearly from how to operate the Audi's various options to the buying paperwork. He was quick and made the process go very smoothly. Very nice and not at all "high pressure". I would definitely recommend him and the dealership to anyone. Also had an exceptional experience with Arnold in the Service department regarding an older Audi. He was very busy, working alone on Saturday morning, but listened to our problem, gave good advice and volunteered to deliver the car to the body shop around the corner on Monday and coordinate repairs to be done at the body shop and also at the dealership. More
It’s was an excellent experience purchasing the vehicle with Audi Pablo Alto, thank you Adil, Cesar and team for your care and Patience. with Audi Pablo Alto, thank you Adil, Cesar and team for your care and Patience. More
Everyone at Audi Palo Alto was very helpful and kind. I felt they really cared for the service they were providing for my car and was patient about all my questions! I felt they really cared for the service they were providing for my car and was patient about all my questions! More
Service on our R8 was very good - no issues. We continue to have issues with this dealership when it comes to loaner vehicle availability. We continue to have issues with this dealership when it comes to loaner vehicle availability. More
SHADY! !!!!!!! I’ve been trying to write this review for months, but I become so angry I can’t complete my review! Shadiest of the shady dealerships out the !!!!!!! I’ve been trying to write this review for months, but I become so angry I can’t complete my review! Shadiest of the shady dealerships out there! Here are the basics of my experience buying a used vehicle: They falsified the AutoCheck report and hid the pages that disclosed two accidents on the record! Even when I said something about “it looks like it’s been in an accident before” they said nothing. They would not negotiate the price - so the vehicle was not worth what I paid. I then drove 90 miles back home only to discover a terrible noise in the brakes. THEY INSTALLED MY BRAKES INCORRECTLY!!!! (I was reimbursed for repairs). Regardless, that’s a huge liability. (Looking at reviews, clearly their service dept. is terrible too). I’m now stuck in a terrible situation where I need to sell the car for money, but it isn’t worth what it should be. These are just the two big examples of how they scammed me. Always buy your own vehicle history reports and buy both the carfax and the AutoCheck. Shame on you guys!! I’d give -1 if I could. This isn’t the last you’ll be hearing from me More