Audi Palo Alto

Fast & professional I am happy to say the service was good. But please stop spamming me with demands for feedback. If you do not, I will find another dealership. I am pre I am happy to say the service was good. But please stop spamming me with demands for feedback. If you do not, I will find another dealership. I am pretty sick of this. More

Professional set Good explanation of needs, work done on time and as promised. Good communication re progress. Only issue was backlog at check-in, a bit longer wait th Good explanation of needs, work done on time and as promised. Good communication re progress. Only issue was backlog at check-in, a bit longer wait than expected More

Professional Service Brandan was the best. He handled everything from greeting me when I drove in to delivering my vehicle and everything in between. Thank you Brandan for Brandan was the best. He handled everything from greeting me when I drove in to delivering my vehicle and everything in between. Thank you Brandan for your professionalism, friendliness and helpfulness. Appreciate all your advice. More

Great people, great product, great experience! I highly recommend for anybody in the market looking for a vehicle. Howard Currey was Awesome to work with, and was a big part of my final decision t I highly recommend for anybody in the market looking for a vehicle. Howard Currey was Awesome to work with, and was a big part of my final decision to purchase the vehicle. More

Very friendly and professional All staffs I met at this dealership were very friendly and willing to help. Also they tried to explain about the service I get as much as possible. I All staffs I met at this dealership were very friendly and willing to help. Also they tried to explain about the service I get as much as possible. I will definitely recommend to my friends and family and come back. More

Fast service but too busy My car was serviced and returned to me very fast this time, but the waiting was kind of long for the adviser to come and take my car in the beginning. My car was serviced and returned to me very fast this time, but the waiting was kind of long for the adviser to come and take my car in the beginning. I made an appointment about a month ago and don’t know why I wasn’t given a priority. Everything else was fine though. More

They are Great The folks at dealership were awesome! Took me as a walk-in and was able to drive away happy with my new ride! They are also very dog friendly. Francoi The folks at dealership were awesome! Took me as a walk-in and was able to drive away happy with my new ride! They are also very dog friendly. Francois loved the staff. More

Efficient but Expensive Service I had a 15000K and brake service while I waited. It took less than two hours. When I first left my car I was told to wait outside and someone would co I had a 15000K and brake service while I waited. It took less than two hours. When I first left my car I was told to wait outside and someone would come get me. After 15 minutes, I finally got up and started inside and Matt noticed me. The cost for a minor service was a complete shock, even with a small discount. My car was washed as promised but floor mats weren’t cleaned. More

Great experience working with Luan Luan was knowledgeable, patient and happy to show us around the Q5. He has answered all our questions, on-site or not. He has given us our most plea Luan was knowledgeable, patient and happy to show us around the Q5. He has answered all our questions, on-site or not. He has given us our most pleasant experience ever when buying a car. We couldn’t ask for a better salesman. We know he will always be there for us when we need help or advice on our Q5. More

Excellent service Roger was very helpful. They did everything to make the experience convenient. Loved that they offered a shuttle so I don’t have to wait on-site. The Roger was very helpful. They did everything to make the experience convenient. Loved that they offered a shuttle so I don’t have to wait on-site. The inspection video was also very helpful. More