Audi Palo Alto

Amazing service with Luan Nguyen Luan was very helpful and he was not pushy at all. He is very knowledgeable and helped us determine our selection. This is the second time I have work Luan was very helpful and he was not pushy at all. He is very knowledgeable and helped us determine our selection. This is the second time I have worked with him and I will work with him again for my next lease! Palo Alto Audi is overall an excellent choice for getting an Audi! More

Helpful and friendly Compare last car maintanence experience in Jan, Roger give me very good impression. Very friendly and helpful, easy to communicate. I change my mind Compare last car maintanence experience in Jan, Roger give me very good impression. Very friendly and helpful, easy to communicate. I change my mind and I will back to do car maintanence service because of his professional. Also, my sales Michael always try to help me, when I have any issue for car maintanence, he always immediately contact me. More

Reliable Audi Service This is the second Audi I have bought and had serviced at this dealership. Staff are professional and friendly and I have been happy with the service This is the second Audi I have bought and had serviced at this dealership. Staff are professional and friendly and I have been happy with the service. Their mechanics are great.! More

Great buying experience Bruce was fantastic. He was great to work with and made this the most pleasant car buying experience we have ever had. We would recommend him to any Bruce was fantastic. He was great to work with and made this the most pleasant car buying experience we have ever had. We would recommend him to anyone. More

Audi Q7 30k service I took my car for the 30k service. The customer service was excellent with no hassles. I got a loaner car for two days and had no issues with it. Over I took my car for the 30k service. The customer service was excellent with no hassles. I got a loaner car for two days and had no issues with it. Overall excellent service. More

Smooth service visit Went in expressing concern over my brake pedal grinding on something when I press it. They did their best to try to find the issue. They reassembled a Went in expressing concern over my brake pedal grinding on something when I press it. They did their best to try to find the issue. They reassembled and relubricated the brake pedal parts and so far so good. More

Servicem The service process was smooth other than having to bring back the car next day due to systems being down. It would have been great to find out a litt The service process was smooth other than having to bring back the car next day due to systems being down. It would have been great to find out a little earlier in the day since I didn’t get a loaner. Brendan and staff were great though and the service staff overall are helpful and friendly. More

Another great service at Audi Palo Alto I’ve never taken my car anywhere else—friendly staff, helpful service advisors, expert service, and loaner cars if the service is going to carry on ov I’ve never taken my car anywhere else—friendly staff, helpful service advisors, expert service, and loaner cars if the service is going to carry on overnight. See you again next time! More

Review Made it easy. Great job and support. Lu has a great approach that didn’t pressure us and he took the time to make sure we had and knew all thy we need Made it easy. Great job and support. Lu has a great approach that didn’t pressure us and he took the time to make sure we had and knew all thy we needed More

Great service every time appointment setup was easy and in-person service was great. The facility was clean and comfortable and everyone was extremely helpful. I didn’t purcha appointment setup was easy and in-person service was great. The facility was clean and comfortable and everyone was extremely helpful. I didn’t purchase my vehicle here but I will always come here for maintenance and service. More